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Imaging Services Representative Jobs (NOW HIRING)

Trinityhealth

The Director of Imaging Services will be responsible for the strategic development, daily ... Represent Diagnostic Services on committees. * Identify, develop and coordinate Diagnostic Services ...

Trinity Health

The Director of Imaging Services will be responsible for the strategic development, daily ... Represent Diagnostic Services on committees. * Identify, develop and coordinate Diagnostic Services ...

Brownhealth

$20.25 - $21.13/hr

As necessary, contacts insurance representatives to confirm coverage or to obtain pre-authorization ... imaging services file room staff for completion. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: High ...

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How much do imaging services representative jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for imaging services representative in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Imaging Services Representative, and why are they important?

To thrive as an Imaging Services Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with radiology information systems (RIS), electronic health records (EHRs), and scheduling software is commonly required. Exceptional customer service, communication, and multitasking abilities help you excel in patient interactions and collaborate effectively with clinical staff. These skills are vital for ensuring accurate imaging appointments, maintaining patient satisfaction, and supporting efficient healthcare operations.

What are some common challenges Imaging Services Representatives face when handling patient records and how can they be managed?

Imaging Services Representatives often encounter challenges such as managing large volumes of sensitive patient records, ensuring privacy compliance, and coordinating timely access to imaging results for both patients and medical staff. To address these challenges, representatives must be detail-oriented, adhere strictly to HIPAA guidelines, and use effective communication skills to resolve delays or discrepancies. Many departments provide ongoing training and utilize digital record systems to streamline processes and minimize errors, helping representatives maintain accuracy and efficiency in a fast-paced environment.

What is an Imaging Services Representative?

An Imaging Services Representative is a healthcare professional who works within medical imaging departments, such as radiology, to assist patients and staff with administrative and clerical tasks. They are responsible for scheduling imaging appointments, verifying patient information and insurance, preparing necessary paperwork, and ensuring patients are properly informed about their procedures. They also serve as a liaison between patients, technologists, and physicians to facilitate smooth workflow and positive patient experiences. Their role is essential in maintaining efficient operations in imaging departments and supporting high-quality patient care.

What is the difference between Imaging Services Representative vs Radiologic Technologist?

AspectImaging Services RepresentativeRadiologic Technologist
CredentialsTypically requires certification or licensing in imaging support rolesRequires ARRT certification and state licensure
Work EnvironmentHospital or imaging center administrative areas, patient scheduling, and supportPerforming imaging procedures in clinical settings
Employer & IndustryHospitals, clinics, imaging centersHospitals, diagnostic labs, outpatient clinics
Job FocusPatient scheduling, insurance processing, customer servicePerforming diagnostic imaging procedures

While both roles are involved in medical imaging, Imaging Services Representatives primarily handle administrative tasks, scheduling, and patient support, whereas Radiologic Technologists perform the actual imaging procedures. Understanding these differences helps job seekers find the right role in the healthcare imaging field.

More about Imaging Services Representative jobs
What states have the most Imaging Services Representative jobs? States with the most job openings for Imaging Services Representative jobs include:
What job categories do people searching Imaging Services Representative jobs look for? The top searched job categories for Imaging Services Representative jobs are:
Imaging Services Representative jobs near you
Infographic showing various Imaging Services Representative job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,709 per year, or $19.6 per hour.
Imaging Services Representative

Imaging Services Representative

MultiCare Health System

Tacoma, WA • On-site

$23.02 - $35.03/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

MultiCare Health System rating

7.6

Company rating: 7.6 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

183rd of 864 rated healthcare providers

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.


FTE: 0.75 Shift: Night Schedule: Th/Fri/Sat - 8:00pm - 6:30am

Position Summary

The Imaging Services Representative is an incredible opportunity at MultiCare, responsible for the receiving of patients into imaging, coordination, and/or facilitation of patients through their imaging experience. You will use your excellent communication and interpersonal skills, strong organizational abilities and attention to detail and work with your team to ensure the most comprehensive and compassionate imaging care for patients.

Responsibilities

  • Greets and assists patients, families, and healthcare providers in person and over the phone handling sensitive information with discretion and adherence with confidentiality standards.
  • Confirms and or updates imaging appointments and provides information regarding imaging procedures to ensure optimal utilization of imaging resources. May schedule or register patients, location specific
  • Obtains prior imaging and reports
  • Liaises with radiologists, technologists, and other healthcare professionals to facilitate smooth imaging services
  • May assist technologists in moving patients from carts and wheelchairs to x-ray tables, transports patient's intra-facility
  • May assist technologists during procedures, assisting in the positioning of a patient, cleaning room, stocking of supplies
  • Assists technologists in researching questions/concerns from physicians' offices, reviewing relevant information and documents
  • Provides administrative support such as data entry and managing correspondence

Requirements

  • High school diploma or equivalent; associate degree or related certification preferred
  • Previous experience in a medical office or customer service role using computer systems and software, including electronic medical records (EMR) systems, particularly within radiology or imaging services preferred

About Tacoma General Hospital

MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children's, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About the Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone - outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it's a city where you can live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.02 - $35.03 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

What MultiCare Health System employees say

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About MultiCare

Sourced by ZipRecruiter

MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington. Today, our comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 12 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve. Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to the health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on a continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Tacoma, WA, US

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