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Imaging Services Representative Jobs (NOW HIRING)

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Patient Service Representative

Aurora, CO · On-site

$17.75 - $22.50/hr

Full-time Patient Service Representative position Monday-Friday 8:30am-5pm shift Touchstone Imaging ... Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United ...

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Imaging Services Representative information

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How much do imaging services representative jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for imaging services representative in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What is an Imaging Services Representative?

An Imaging Services Representative is a healthcare professional who works within medical imaging departments, such as radiology, to assist patients and staff with administrative and clerical tasks. They are responsible for scheduling imaging appointments, verifying patient information and insurance, preparing necessary paperwork, and ensuring patients are properly informed about their procedures. They also serve as a liaison between patients, technologists, and physicians to facilitate smooth workflow and positive patient experiences. Their role is essential in maintaining efficient operations in imaging departments and supporting high-quality patient care.

What is the difference between Imaging Services Representative vs Radiologic Technologist?

AspectImaging Services RepresentativeRadiologic Technologist
CredentialsTypically requires certification or licensing in imaging support rolesRequires ARRT certification and state licensure
Work EnvironmentHospital or imaging center administrative areas, patient scheduling, and supportPerforming imaging procedures in clinical settings
Employer & IndustryHospitals, clinics, imaging centersHospitals, diagnostic labs, outpatient clinics
Job FocusPatient scheduling, insurance processing, customer servicePerforming diagnostic imaging procedures

While both roles are involved in medical imaging, Imaging Services Representatives primarily handle administrative tasks, scheduling, and patient support, whereas Radiologic Technologists perform the actual imaging procedures. Understanding these differences helps job seekers find the right role in the healthcare imaging field.

What are the key skills and qualifications needed to thrive as an Imaging Services Representative, and why are they important?

To thrive as an Imaging Services Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with radiology information systems (RIS), electronic health records (EHRs), and scheduling software is commonly required. Exceptional customer service, communication, and multitasking abilities help you excel in patient interactions and collaborate effectively with clinical staff. These skills are vital for ensuring accurate imaging appointments, maintaining patient satisfaction, and supporting efficient healthcare operations.

What are some common challenges Imaging Services Representatives face when handling patient records and how can they be managed?

Imaging Services Representatives often encounter challenges such as managing large volumes of sensitive patient records, ensuring privacy compliance, and coordinating timely access to imaging results for both patients and medical staff. To address these challenges, representatives must be detail-oriented, adhere strictly to HIPAA guidelines, and use effective communication skills to resolve delays or discrepancies. Many departments provide ongoing training and utilize digital record systems to streamline processes and minimize errors, helping representatives maintain accuracy and efficiency in a fast-paced environment.
More about Imaging Services Representative jobs
What states have the most Imaging Services Representative jobs? States with the most job openings for Imaging Services Representative jobs include:
What job categories do people searching Imaging Services Representative jobs look for? The top searched job categories for Imaging Services Representative jobs are:
Imaging Services Representative jobs near you
Infographic showing various Imaging Services Representative job openings in the United States as of June 2026, with employment types broken down into 39% Full Time, 50% Part Time, and 11% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,709 per year, or $19.6 per hour.

Scheduling Secretary Outpatient Diagnostic Imaging Services

Brown University Health

Providence, RI

$20.25 - $21.13/hr

Full-time

Posted 19 days ago

Brown University Health rating

6.8

Company rating: 6.8 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

483rd of 877 rated healthcare providers

Job description

SUMMARY: The Scheduling Secretary Outpatient Imaging Services, reporting to the Manager Diagnostic Imaging Support Services, receives requests primarily through telephone contact for imaging services for outpatient population, utilizes an on-line scheduling system to determine availability and schedules appointments. Obtains information from variety of sources to complete on-line record. Prepares and updates electronic records required prior to patient appointment. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Receives requests from physician offices, patient and others for diagnostic imaging services. Accesses on-line scheduling system for appropriate modality, determines availability to meet needs and schedules appointment. Using approved electronic or manual format, prepares and sends appointment confirmation and other related questionnaires or documents that may need to be completed and submitted at time of appointment.Obtains information necessary to establish or update electronic patient record, including demographic details, insurance verification, referring physician, etc. Obtains physician order, verifies completeness and accuracy, scans document for inclusion in the patient record. Obtains missing patient data, such as treatment, lab and/or other imaging results, from sources both within and outside the hospital to ensure completeness of electronic patient record prior to patient appointment. Coordinates records preparation and document compilation of other materials or imaging records from prior visits with hospital-based imaging business support staff. Advises appropriate personnel on availability and status of electronic record. As necessary, contacts insurance representatives to confirm coverage or to obtain pre-authorization for services where required. Ensures record is updated accordingly.Provides information to physician’s office or patient regarding registration process, exam preparation, questionnaire completion instructions, directions to hospital and the like.May receive requests for copies of image files; may prepare copies of documents available in electronic record or refer request to hospital-based imaging services file room staff for completion. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:High school level of knowledge, including familiarity with personal computers.EXPERIENCE:Three to six months related experience, demonstrating effective interpersonal and customer service skills, familiarity with computer systems to access and enter data and effective organizational skills. Experience with medical terminology and in a medical setting preferably in Diagnostic Imaging. Additional one to three months on-the-job experience to become familiar with department policies and procedures, scheduling processes, electronic records compilation and maintenance, etc.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Normal office environment; may experience some visual fatigue as result of extended periods of work on the computer.SUPERVISORY RESPONSIBILITY: None

Pay Range: 

$20.25-$21.13

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Coro Building - N/A Providence, Rhode Island 02903

Work Type:

M-F Between 7am-7:30pm as needed, holidays as required

Work Shift:

Day

Driving Required:

No

Union:

International Brotherhood Teamsters

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