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Imaging Services Representative Jobs in Florida (NOW HIRING)

Radx

Marketing Representative

Bonita Springs, FL

Develop and grow a referral network that increases awareness and utilization of imaging services. Represent RadX Inc. professionally at provider offices, events, networking opportunities, and ...

BayCare

Patient Access Services Rep II

Tampa, FL · On-site

$15.75 - $20/hr

Hampton Lakes Outpatient Imaging Center The Patient Access Service (PAS) Representative II: * May be responsible for any of the following and must be proficient in at least two of these modalities:

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Imaging Services Representative information

What is an imaging services representative?

An Imaging Services Representative is a healthcare professional who works within medical imaging departments, such as radiology, to assist patients and staff with administrative and clerical tasks. They are responsible for scheduling imaging appointments, verifying patient information and insurance, preparing necessary paperwork, and ensuring patients are properly informed about their procedures. They also serve as a liaison between patients, technologists, and physicians to facilitate smooth workflow and positive patient experiences. Their role is essential in maintaining efficient operations in imaging departments and supporting high-quality patient care.

What are the key skills and qualifications needed to thrive as an imaging services representative?

To thrive as an Imaging Services Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with radiology information systems (RIS), electronic health records (EHRs), and scheduling software is commonly required. Exceptional customer service, communication, and multitasking abilities help you excel in patient interactions and collaborate effectively with clinical staff. These skills are vital for ensuring accurate imaging appointments, maintaining patient satisfaction, and supporting efficient healthcare operations.

What are some common challenges imaging services representatives face when handling patient records and how can they be managed?

Imaging Services Representatives often encounter challenges such as managing large volumes of sensitive patient records, ensuring privacy compliance, and coordinating timely access to imaging results for both patients and medical staff. To address these challenges, representatives must be detail-oriented, adhere strictly to HIPAA guidelines, and use effective communication skills to resolve delays or discrepancies. Many departments provide ongoing training and utilize digital record systems to streamline processes and minimize errors, helping representatives maintain accuracy and efficiency in a fast-paced environment.

What is the difference between Imaging Services Representative vs Radiologic Technologist?

AspectImaging Services RepresentativeRadiologic Technologist
CredentialsTypically requires certification or licensing in imaging support rolesRequires ARRT certification and state licensure
Work EnvironmentHospital or imaging center administrative areas, patient scheduling, and supportPerforming imaging procedures in clinical settings
Employer & IndustryHospitals, clinics, imaging centersHospitals, diagnostic labs, outpatient clinics
Job FocusPatient scheduling, insurance processing, customer servicePerforming diagnostic imaging procedures

While both roles are involved in medical imaging, Imaging Services Representatives primarily handle administrative tasks, scheduling, and patient support, whereas Radiologic Technologists perform the actual imaging procedures. Understanding these differences helps job seekers find the right role in the healthcare imaging field.

What are popular job titles related to Imaging Services Representative jobs in Florida?

For Imaging Services Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Imaging Services Representative jobs in Florida look for?

The top searched job categories for Imaging Services Representative jobs in Florida are:

Imaging Services Representative jobs near you
Infographic showing various Imaging Services Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Patient Services Representative II - TGH Imaging Trinity

Tampa General Hospital

New Port Richey, FL • On-site

$15.50 - $19.75/hr

Other

Posted 13 days ago

Tampa General Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

387th of 1,064 rated hospitals

Job description

Patient Services Representative II - TGH Imaging Trinity

The Patient Services Representative II (PSR II) serves as an experienced front-line representative within the imaging facility, responsible for greeting, registering, and checking in patients for radiologic procedures while ensuring a high standard of customer service, accuracy, and efficiency. In addition to core registration functions, this role performs daily deposit reconciliation activities and provides guidance and support to new or less experienced team members. The PSR II demonstrates a high level of competency in registration workflows, financial processes, and problem resolution, contributing to smooth clinic operations, regulatory compliance, and a positive patient experience in a fast-paced healthcare environment.

Essential Functions:

  • Greet, check in, and register scheduled and walk-in patients in a polite, prompt, and professional manner.
  • Verify required documentation for imaging procedures, including prescriptions, referrals, authorizations, insurance cards, and photo identification.
  • Confirm patient compliance with exam preparation requirements and communicate issues to appropriate clinical staff.
  • Contact referring physician offices to obtain missing or incomplete prescriptions, referrals, or authorizations.
  • Scan, upload, and maintain required documentation in the patient's electronic record accurately and timely.
  • Update demographic, insurance, and clinical information for returning patients to ensure records remain current.
  • Collect time-of-service payments, issue receipts, document transactions accurately, and perform deposit reconciliation as assigned.
  • Provide required forms, explain processes, and obtain patient signatures in accordance with policy and regulatory standards.
  • Assist with training, onboarding, and guiding new Patient Services Representatives, serving as a workflow and process resource.
  • Support daily operations by answering phones, scheduling or rescheduling appointments, escorting patients, assisting team members, and performing other duties as assigned.

Qualifications:

Education: High School Diploma or GED Work Experience and Additional Information: Minimum of one-year work experience, preferably in a medical office setting. Knowledge of customer service concepts and company policies including safety, privacy and HIPAA. Technical Knowledge, Skills, and Abilities:

  • Demonstrated proficiency in patient check-in, insurance verification, referrals, authorizations, and documentation requirements within a medical or imaging setting.
  • Proficient in collecting time-of-service payments, accurately document transactions, and perform deposit reconciliation in accordance with organizational policies.
  • Strong interpersonal and communication skills to interact professionally with patients, families, physicians, and staff, including managing difficult or high-stress situations.
  • Advanced ability to navigate registration systems, electronic health records, scheduling platforms, scanners, and office technology with speed and accuracy.
  • Ability to identify and resolve registration, scheduling, or documentation issues independently, escalating concerns appropriately when needed.
  • Ability to assist with onboarding, training, and guiding new team members while supporting teamwork, coverage, and workflow efficiency.

Primary Location: Trinity

Work Locations: TGHI Trinity 2115 Little Rd Trinity 34655 Eligible for Remote Work: On Site

Job: Office/Administrative/Clerical

Organization: TGH Imaging

Schedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday

Shift: Day Job

Job Type: On Site Shift Hours: 0700-1530

What Tampa General Hospital employees say

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Benefits

Hours and flexibility

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About Tampa General Hospital

Sourced by ZipRecruiter

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time - an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1927

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