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Patient Service Representative Jobs in Florida (NOW HIRING)

Pediatric Home Service

Patient Service Representative

Jacksonville, FL · On-site

$16.25 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Jacksonville, FL * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

Pediatric Home Service

Patient Service Representative

Jacksonville, FL · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Jacksonville, FL * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

Pediatric Home Service

Patient Service Representative

Jacksonville, FL · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Patient Service Representative * Location: Jacksonville, FL * Hours: Monday-Friday, 8am-5pm THE POSITION: We are looking for a full-time Patient Service Representative to join our customer-focused ...

Solis Mammography

Patient Service Representative

Gainesville, FL · On-site

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Representative Looking to elevate your career? Join us! Work Location: 7550 W University Ave, Suite A, Gainesville, FL 32607 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8 ...

Solis Mammography

Patient Service Representative

Gainesville, FL · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Representative Looking to elevate your career? Join us! Work Location: 7550 W University Ave, Suite A, Gainesville, FL 32607 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8 ...

DermCare Management

Patient Service Representative

South Miami, FL

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Services Representative - Dermatology Practice We are looking for a friendly, professional, and dependable Patient Services Representative to join our dermatology team. If you enjoy working ...

DERMCARE MANAGEMENT LLC

Patient Service Representative

South Miami, FL · On-site

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Services Representative - Dermatology Practice We are looking for a friendly, professional, and dependable Patient Services Representative to join our dermatology team. If you enjoy working ...

DermCare Management

Patient Service Representative

Doral, FL · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Services Representative - Dermatology Practice We are looking for a friendly, professional, and dependable Patient Services Representative to join our dermatology team. If you enjoy working ...

DermCare Management

Patient Service Representative

Doral, FL · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Services Representative - Dermatology Practice We are looking for a friendly, professional, and dependable Patient Services Representative to join our dermatology team. If you enjoy working ...

DERMCARE MANAGEMENT LLC

Patient Service Representative

Doral, FL · On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Services Representative - Dermatology Practice We are looking for a friendly, professional, and dependable Patient Services Representative to join our dermatology team. If you enjoy working ...

ZOLL Medical

Patient Service Representative

Sebring, FL · On-site

$14.50 - $18.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Lake Placid, FL · On-site

$14.50 - $18.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

RAYUS Radiology

Patient Service Representative

Boca Raton, FL · On-site

$16.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Service Representative RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status ...

ZOLL LifeVest

Patient Service Representative

Lorida, FL · On-site

$15 - $19/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Kissimmee, FL · On-site

$15.50 - $19.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Lake Placid, FL · On-site

$15.50 - $19.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

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Patient Service Representative information

See Florida salary details

$9

$14

$19

How much do patient service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient service representative in Florida is $14.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.01 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What are popular job titles related to Patient Service Representative jobs in Florida?

For Patient Service Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Patient Service Representative jobs in Florida look for?

The top searched job categories for Patient Service Representative jobs in Florida are:

What cities in Florida are hiring for Patient Service Representative jobs?

Cities in Florida with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $30,693 per year, or $14.8 per hour.

Patient Service Representative

Pediatric Home Service

Jacksonville, FL • On-site

$16.25 - $20.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Pediatric Home Service rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

At Pediatric Home Service, we help medically complex kids live their best lives, at home, with their families. As a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team that's committed to putting children and families first.
  • Position: Patient Service Representative
  • Location: Jacksonville, FL
  • Hours: Monday-Friday, 8am-5pm

THE POSITION:
We are looking for a full-time Patient Service Representative to join our customer-focused, supportive team. Our Customer Service department is a fast-paced, high-energy environment and you'll find yourself challenged and required to use critical thinking every day. You will also be surrounded by a close-knit and supportive group who has the same dedication to serving medically fragile children and their families.
  • Provide exceptional customer service to patients, families, providers, and internal teams by phone, email, help desk, and in person.
  • Coordinate and confirm delivery orders for Durable Medical Equipment (DME) and, when applicable, IV supplies.
  • Obtain patient supply orders and assist families with ongoing equipment and supply needs.
  • Support new patient referrals and complete DME intake activities.
  • Obtain and maintain physician orders and required documentation for products and services.
  • Maintain accurate and up-to-date patient account information and documentation.
  • Assist with patient and family questions related to orders, deliveries, billing, and services.
  • Partner with internal teams to resolve service concerns and ensure a positive patient and family experience.
  • Coordinate courier and delivery needs with appropriate team members.
  • Complete outbound calls and follow-up activities to support patient care and service needs.
  • Maintain compliance with HIPAA, PHS policies, and electronic health record requirements.
  • Participate in Patient Services Coordinator of the Day responsibilities, as applicable.
  • Participate in an on-call rotation when required based on business needs.
  • Perform other duties as assigned.

REQUIREMENTS:
  • High school diploma or 1-6 months of related experience and/or training, or an equivalent combination of education and experience.
  • Durable medical equipment (DME) intake/ admissions experience preferred
  • Exceptionally organized, multi-tasking, problem solving and communication and strong keyboard skills. A high level of initiative combined with a customer service mentality is also required.
  • Experience in Brightree EHR a plus!

BENEFITS
  • Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
  • 401(k) Matching to help secure your future
  • Tuition Reimbursement to support your educational and professional growth
  • Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
  • Health and Dental insurance
  • Short & Long Term Disability and Life Insurance

Interested candidates should apply online at http://www.phscareers.com.
We look forward to learning more about you & the skills you can bring to Pediatric Home Service!
Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123

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