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Patient Service Representative Jobs (NOW HIRING)

Patient Service Representative

Valencia, PA

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

Patient Service Representative

Valencia, PA

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

Be Seen First

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

New

Be Seen First

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

New

Be Seen First

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

Patient Service Representative

Berlin, MD · On-site

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

Patient Service Representative

Berlin, MD · On-site

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

Patient Service Representative

Millsboro, DE · On-site

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

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How much do patient service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges Patient Service Representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
More about Patient Service Representative jobs
What cities are hiring for Patient Service Representative jobs? Cities with the most Patient Service Representative job openings:
What are the most commonly searched types of Patient Service Representative jobs? The most popular types of Patient Service Representative jobs are:
Who are the top companies hiring for Patient Service Representative jobs? The top employers for Patient Service Representative jobs are:
What states have the most Patient Service Representative jobs? States with the most job openings for Patient Service Representative jobs include:
Infographic showing various Patient Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, and 7% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative

clh

Valencia, PA

$16.75 - $21.50/hr

Other

Retirement, PTO

Posted 8 days ago


Job description

Concordia Visiting Nurses is seeking a candidate to fill the role of Patient Service Representative. This is a full-time position at our Valencia's office.

POSITION SUMMARY

The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient Service Representative candidate will be detail oriented, self-motivated, a critical thinker, and have excellent time management skills, as well as be able to work independently. The Patient Service Representative must be a skilled multi-tasker.

WHY Join us as a for the Patient Service Representative position?

  • Excellent growth and advancement opportunities
  • Education Assistance Programs (Tuition Reimbursement/Fully-Paid Tuition - your choice!)
  • Top Benefits
  • Unparalleled 403(b) Retirement Savings Plan
  • Generous paid-time off

QUALIFICATIONS for the Patient Service Representative position:

  • High School education or equivalent
  • Two years' experience in an office setting
  • Ability to type/data enter information in an efficient and accurate manner
  • Thorough knowledge and operation of computers

What you will do as a Patient Service Representative position:

  • Assists with the coordination of referrals
  • Data Enters patient clinical data into the current software system
  • Generates and distributes reports from various software systems for Clinical Management
  • Maintains confidentiality of patient and staff information
  • Handles general inquiries, whether received by telephone, mail, or in person

Concordia Visiting Nurses is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE