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UCLA Health

20 Ucla Health Patient Service Representative Jobs Hiring Near You

UCLA Health

Director, Security Services

Los Angeles, CA

$120K - $275K/yr

... service excellence, and operational consistency across the UCLA Health system. The Security ... This team is essential to patient experience, staff safety, asset protection, and regulatory ...

UCLA Health

Geriatric Psychiatrist, West LA

Los Angeles, CA · On-site

$275K - $300K/yr

... services. You will enjoy the clinical acuity and continuity that primary care-referred patients offer, while using your expertise to advance mental health care for UCLA's aging patient population. We ...

UCLA Health

Director, Security Services

Los Angeles, CA · On-site

$120K - $275K/yr

... service excellence, and operational consistency across the UCLA Health system. The Security ... This team is essential to patient experience, staff safety, asset protection, and regulatory ...

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UCLA Health Jobs Information

Do workers at UCLA Health get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 80 people who took the Breakroom Quiz between June 2025 and June 2026.

Does UCLA Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

At UCLA Health, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from UCLA Health affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at UCLA Health?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 11% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 15% of people with changing schedules find out their shifts three weeks ahead of time.
  • 42% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 55 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers at UCLA Health worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do UCLA Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 78 people who took the Breakroom Quiz between February 2025 and August 2026.

How easy is it for UCLA Health workers to change shifts?

Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between April 2025 and August 2026.

How easy is it to get time off at UCLA Health?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do UCLA Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at UCLA Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at UCLA Health?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a UCLA Health job good for students?

Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and December 2025.

Is working at UCLA Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at UCLA Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UCLA Health get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at UCLA Health?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UCLA Health enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UCLA Health recommend working with their team?

Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at UCLA Health?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at UCLA Health?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think UCLA Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how UCLA Health is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Patient Service Representative jobs?
What are the most popular jobs at Ucla Health?
What are the most popular categories at Ucla Health?
Infographic showing various Patient Service Representative job openings at Ucla Health in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, and 10% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Patient Service Representative - Primary & Specialty Care, San Luis Obispo

UCLA Health

San Luis Obispo, CA • On-site

$29.46 - $38.87/hr

Full-time

Posted 17 days ago

UCLA Health rating

8.7

Company rating: 8.7 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

6th of 887 rated healthcare providers

Job description

General Information
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Work Location: San Luis Obispo, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday 8:00am - 5:00pm
Posted Date
05/18/2026
Salary Range: $30.36 - 43.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
30670
Primary Duties and Responsibilities
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There's nothing more exciting and rewarding than being able to make a significant, positive difference in someone's life. At UCLA Health, you'll experience this joy every day while also enjoying the positive, supportive, and collaborative environment that makes ours one of the most loved workplaces. Join us and find out for yourself.
As a Patient Services Representative at our San Luis Obispo Primary & Specialty Care Clinic you will have the opportunity to provide direct support to the physicians and patients for assigned primary and/or specialty care. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources, obtaining insurance authorizations and providing follow-up through telephone and EPIC/Care Connect.
At UCLA Health, passionate clinicians in a wide range of disciplines have enabled us to become a world-renowned health system with five award-winning hospitals and more than 300 community clinics throughout Southern California. We're also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you're looking to experience greater challenge and fulfillment in your career, come to UCLA Health.
Pay Range: $29.46 - $38.87 hourly
Job Qualifications
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Required
  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities
  • Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
  • Ability to provide coverage for Community Clinics as assigned.

Preferred:
  • Knowledge of specific specialty practice and workflows
  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
  • Familiarity and knowledge of authorization process & managed care programs

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.

What UCLA Health employees say

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About UCLA Health

Sourced by ZipRecruiter

UCLA Health, operating within the healthcare industry, is significantly recognized for its commitment to improving the health and wellbeing of people through the integration of patient care, research, and education. Located in Los Angeles, California, UCLA Health was founded and associated with the University of California, Los Angeles (UCLA) in 1955, entrenching its roots in quality healthcare service provision. Through a broad range of medical services, UCLA Health significantly stands as a cornerstone for comprehensive outpatient, inpatient, and emergency care services, specialized treatments, and wellness checks. Notable for pioneering an integrated, comprehensive medical approach, UCLA Health is consistently ranked among the top health systems in the US and world.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

1955

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