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UCSF Health

60 Ucsf Health Patient Service Representative Jobs Hiring Near You

Baystate Health

Patient Service Representative

Palmer, MA · On-site

$17.75 - $22.75/hr

Baystate Health's Patient Service Representatives perform a variety of different tasks throughout the day. This includes greeting patients, check in and check out and requesting copays.

Inova Health System

Patient Service Representative

Fairfax, VA · On-site

$18 - $23/hr

Mental Health Support : offering all Inova team members, their spouses/partners, and their children ... Patient Service Representative 1: The Patient Service Representative 1 demonstrates accountability ...

Inova Primary Care

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

Mental Health Support : offering all Inova team members, their spouses/partners, and their children ... Patient Service Representative 1: The Patient Service Representative 1 demonstrates accountability ...

Main Line Health

Patient Service Representative

Broomall, PA · On-site

$17.50 - $22/hr

Patient Services Representative Could you be our next Patient Services Representative with Main Line HealthCare? Main Line HealthCare practices are located throughout Montgomery County, Chester ...

Brown University Health

Patient Service Rep

Cranston, RI · On-site

$18.13 - $29.90/hr

Patient Service Representative The Patient Service Representative reports to the Practice Manager ... Brown University Health employees are expected to successfully role model the organization's values ...

TidalHealth

Patient Service Representative

Georgetown, DE · On-site

$17.09 - $23.08/hr

Experience in a healthcare setting and medical terminology preferred. * Experience working with ... Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient Service ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

Experience in a healthcare setting and medical terminology preferred. * Experience working with ... Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient Service ...

Brown University Health

Patient Service Rep

Newport, RI · On-site

$18.13 - $29.90/hr

Patient Service Representative The Patient Service Representative reports to the Practice Manager ... Brown University Health employees are expected to successfully role model the organization's values ...

TidalHealth

Patient Service Representative

Georgetown, DE · On-site

$17.09 - $23.08/hr

Experience in a healthcare setting and medical terminology preferred. * Experience working with ... Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient Service ...

Brown University Health

patient service rep

Providence, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service ... Brown University Health employees are expected to successfully role model the organization's values ...

Brown University Health

Patient Service Rep

Cranston, RI · On-site

$18.13 - $29.90/hr

SUMMARY The Patient Service Representative reports to the Practice Manager. The Patient Service ... Brown University Health employees are expected to successfully role model the organization's values ...

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UCSF Health Jobs Information

Do workers at UCSF Health get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between February 2025 and August 2026.

Does UCSF Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

At UCSF Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from UCSF Health affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 54 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at UCSF Health?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 35% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 26 people who took the Breakroom Quiz between February 2025 and July 2026.

Do workers at UCSF Health worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between February 2025 and August 2026.

Do UCSF Health workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between February 2025 and July 2026.

How easy is it for UCSF Health workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between February 2025 and August 2026.

How easy is it to get time off at UCSF Health?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between January 2025 and August 2026.

Do UCSF Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between February 2025 and August 2026.

Do jobs at UCSF Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between February 2025 and August 2026.

How easy is it to take sick days at UCSF Health?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a UCSF Health job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and July 2026.

Is working at UCSF Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
85% of people who care for a child or other relative report this is a good place to work.
Based on data from 20 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people at UCSF Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people at UCSF Health get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at UCSF Health?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UCSF Health enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people at UCSF Health recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at UCSF Health?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at UCSF Health?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 56 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people think UCSF Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 58 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how UCSF Health is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between January 2025 and August 2026.
What other companies are hiring for Patient Service Representative jobs?

Guest Services Screener

University of California San Francisco

San Francisco, CA • On-site

$15.75 - $19.50/hr

Full-time

Re-posted 26 days ago

University Of California San Francisco rating

7.8

Company rating: 7.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

229th of 618 rated colleges and universities

Job description


Employment Duration: 3 months (w/ potential for extension)
Under the direction of Guest Screening Services leadership, the Guest Screening Services Representative ensures guest screening services are effectively delivered to patients and visitors at UCSF Health. This role is responsible for creating a welcoming environment at UCSF Health entrances by greeting, screening, checking in, and badging patients and visitors, as well as providing support in waiting and public areas. Representatives troubleshoot and resolve customer service challenges to achieve the best possible outcomes for the people we serve, while modeling UCSF Health values and PRIDE behaviors.
Key Responsibilities
  • Screen patients and visitors at UCSF Health entrances, actively greeting them and creating a welcoming atmosphere.
  • Verify that patients and/or visitors have completed electronic health screening or conduct in-person health screening when electronic screening has not been completed.
  • Check approved visitor lists within APeX to verify clearance and check in patients and visitors by matching identification to the visitor list.
  • Dispense surgical masks and request that patients and guests use hand gel.
  • Provide cross-coverage for Guest Screening Services at all UCSF Health locations, including coverage for employee breaks, lunch periods, vacations, and illness-related absences.
  • Work variable hours as needed, including evenings, weekends, and holidays to meet operational needs.
  • Share responsibility for patient and visitor badging with the Security Department.
  • Perform badging duties during assigned shifts at locations where the badging system has been implemented.
  • Utilize UCSF Health resources and systems, including the APeX patient database, provider directories, employee location directories, and other applicable databases to assist patients, staff, and guests.
  • Address needs in public areas with attention to safety, appearance, and service, communicating concerns to Guest Screening Services leadership as appropriate.
  • Facilitate and guide patients and guests to their destinations.
  • Greet, round on, survey, and assist individuals in waiting areas as directed by leadership.
  • Troubleshoot customer service challenges and resolve issues to achieve the best possible outcomes for patients, visitors, and guests.
  • Model UCSF PRIDE values.
  • Communicate clearly and effectively.
  • Assist guests in wheelchairs as needed, following UCSF training and procedures for safe patient and guest movement.
  • Coordinate with the Transport Department when lift equipment or specialized transport assistance is required.
  • Maintain knowledge of UCSF Health patient care and medical services and answer general questions regarding available services.
  • Provide information regarding local hotels, restaurants, and other community resources.
  • Provide curbside assistance to patients and visitors entering and exiting vehicles and connect them with available transportation resources as needed.

Responsibilities
N/A
Qualifications
Required Qualifications
  • Flexibility to orient and work at all UCSF Medical Center and UCSF Health locations.
  • Ability to use sound judgment in responding to issues and concerns.
  • Solid communication and interpersonal skills with the ability to communicate effectively with all levels of staff, both verbally and in writing.
  • Solid organizational skills and the ability to manage multiple tasks within demanding timeframes.
  • Working knowledge of organization-specific and common computer application programs.
  • Ability to use discretion and maintain confidentiality.
  • Ability to provide wheelchair and walking escort services for patients.
  • Ability to tolerate exposure to patients with various outward manifestations of illness or injury.
  • Strong decision-making and problem-solving skills with a positive attitude.
  • Commitment to supporting department and hospital leadership and initiatives.
  • Demonstrated ability to exercise a high level of discretion and maintain confidentiality.
  • Demonstrated skills in identifying issues and escalating concerns appropriately, using sound judgment to prevent errors, delays, or waste.
  • At least 2 years of related experience, preferably in a healthcare setting.

Preferred Qualifications
  • Strong skills in data analysis, project management, facilitating group work, and working in a hospital environment focused on systems improvement.
  • Ability to effectively communicate information verbally and in writing, and to prepare reports, documentation, and instructions.
  • Bachelor's degree in a related field and/or equivalent experience and training.

About Us
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

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