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60 M Health Fairview Patient Service Representative Jobs Hiring Near You

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M Health Fairview Jobs Information

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges Patient Service Representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

Do workers at M Health Fairview get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.

Does M Health Fairview pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and April 2026.

At M Health Fairview, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from M Health Fairview affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at M Health Fairview?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 5% of people with changing schedules find out their shifts one week or less ahead of time.
  • 5% of people with changing schedules find out their shifts two weeks ahead of time.
  • 16% of people with changing schedules find out their shifts three weeks ahead of time.
  • 74% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at M Health Fairview worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.

Do M Health Fairview workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for M Health Fairview workers to change shifts?

Some people find it hard to change shifts.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and February 2026.

How easy is it to get time off at M Health Fairview?

Some people find it hard to get time off.
47% of people report it’s hard to get time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and April 2026.

Do M Health Fairview managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at M Health Fairview do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
79% of people report that they don’t do extra unpaid work.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to take sick days at M Health Fairview?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and April 2026.

Is working at M Health Fairview good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 21 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at M Health Fairview feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at M Health Fairview get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at M Health Fairview?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at M Health Fairview enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at M Health Fairview recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at M Health Fairview?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get support to advance at M Health Fairview?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think M Health Fairview’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers feel well informed about how M Health Fairview is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and April 2026.
What other companies are hiring for Patient Service Representative jobs?
What are the most popular jobs at M Health Fairview?
What are the most popular categories at M Health Fairview?
Infographic showing various Patient Service Representative job openings at M Health Fairview in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Rheumatology, Physician - Rheumatology - Multiple Locations

Rheumatology, Physician - Rheumatology - Multiple Locations

M Health Fairview

Elk River, MN

$290.10K - $374.30K/yr

Full-time

Posted 29 days ago

M Health Fairview rating

7.1

Company rating: 7.1 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

369th of 864 rated healthcare providers

Job description

Responsibilities/Job Description:

Fairview is seeking a Rheumatologist to join our practice at M Health Fairview Clinic Elk River and Princeton. We are seeking a candidate who will deliver high quality rheumatology care, including joint injections, to adult patients. Clinics have on-site laboratories as well as imaging capabilities.

Practice Details:

  • Primarily based in at the M Health Fairview Clinic - Elk River and M Health Fairview Clinic Princeton
  • While there will be one Rheumatologist at this site, there are colleagues available across the integrated system
  • 1.0 FTE is considered 36 patient contact hours per week
  • 12-16 patients per day
  • Minimal call telephone responsibility only
  • Established referral base of Fairview employed primary care and subspecialty physicians.
  • We have an exceptionally strong primary and specialty care referral base within the care system. A full integrated EMR system is in place (EPIC)

Community Information:

Elk River and Princeton are ideal for families and active professionals seeking riverfront recreation, strong schools, low crime, and vibrant community events. Both cities offer their own blend of Minnesota charm and quality of life while appealing to those seeking a small-town feel with affordable housing, scenic outdoors, community engagement, and a convenient commute to the metro area.

M Health Fairview Clinic Princeton is located approximately 60 minutes from Minneapolis and 30 minutes from St Cloud, MN. We are situated on the same campus as M Health Fairview Northland Medical Center.

M Health Fairview Clinic - Elk River is a conveniently located community clinic on Main Street in downtown Elk River that offers comprehensive care for your entire family, through all stages of life.

https://www.elkrivermn.gov/

https://princetonmn.org/

https://www.greatermsp.org/

http://www.education.state.mn.us

http://www.exploreminnesota.com

Qualifications:

  • Graduate of an accredited ACGME/AOA Internal Medicine residency and Rheumatology fellowship training program
  • Board Eligible or Board Certified
  • Licensed or ability to obtain Minnesota Board of Medical Practice Licensure
  • Ability to obtain and /or maintain DEA certification for the State of Minnesota
  • Meet threshold criteria/qualifications for Credentialing and Privileges

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