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Patient Service Representative Jobs (NOW HIRING)

TidalHealth

Patient Service Representative

Salisbury, MD

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

Asante

Patient Service Representative

Medford, OR · On-site

$16.99 - $23.38/hr

PSR2- $18.09-$24.88 per hour, depending on experience Position Summary The Patient Services Representative (PSR) , under general supervision, is a multi-tasking position performing a variety of ...

TidalHealth

Patient Service Representative

Salisbury, MD

$17.09 - $23.08/hr

Patient Service Rep Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and ...

Asante

Patient Service Representative

Ashland, OR

$18.09 - $24.88/hr

PSR2- $18.09-$24.88 per hour, depending on experience Position Summary The Patient Services Representative (PSR) , under general supervision, is a multi-tasking position performing a variety of ...

Asante

Patient Service Representative

Ashland, OR · On-site

$16.99 - $23.38/hr

PSR2- $18.09-$24.88 per hour, depending on experience Position Summary The Patient Services Representative (PSR) , under general supervision, is a multi-tasking position performing a variety of ...

Advocare LLC

Patient Service Representative

Woodbury, NJ · On-site

$19/hr

The Patient Service Representative serves as a primary link between patient and office. The Patient Services Representative is responsible for basic administrative support that could include greeting ...

Asante

Patient Service Representative

Medford, OR

$18.09 - $24.88/hr

PSR2- $18.09-$24.88 per hour, depending on experience Position Summary The Patient Services Representative (PSR) , under general supervision, is a multi-tasking position performing a variety of ...

NC Dental Network

Patient Service Representative

Lenoir, NC · On-site

$15.75 - $20.25/hr

Patient Services Representative NC Pediatric Dentistry aims to provide excellent dental treatment by going beyond the basics to ensure visits are safe, relaxed, informative, and fun for children! We ...

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How much do patient service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges Patient Service Representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
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What cities are hiring for Patient Service Representative jobs? Cities with the most Patient Service Representative job openings:
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Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, and 7% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Service Representative

Patient Service Representative

TidalHealth

Salisbury, MD

$17.09 - $23.08/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

TidalHealth rating

6.3

Company rating: 6.3 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

663rd of 870 rated healthcare providers

Job description

Why work at TidalHealth?
Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you'll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.
Patient Service Rep Position Summary
The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervisor of the office supervisor.
Patient Service Rep Position Requirements
Education
  • High School Diploma or equivalent required.
Experience
  • Three (3) years clerical/administrative experience is preferred.
  • Experience in a healthcare setting and medical terminology preferred.
  • Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred.
Patient Service Rep Work Schedule
  • Monday through Friday
Benefits: We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):
  • Health: Medical (including HSA), Dental, Vision, & Prescription
  • Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs
  • Growth: $5,000 Tuition Assistance & Certification support
  • Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance
  • Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
  • Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more

Salary range:$17.09-$23.08 Commensurate with experience

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