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Evening Patient Service Representative Jobs (NOW HIRING)

Patient Service Representative

South Bend, IN

$17.25 - $21.75/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative

Kearney, NE

$15.25 - $19.25/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative

Decatur, IL

$17 - $21.50/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative

Omaha, NE

$16.75 - $21.25/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative

Canton, NY

$16.50 - $20.75/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative

Portland, ME

$18.25 - $23/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative

Waterloo, IA

$17.25 - $22/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative

Hartford, CT

$17.75 - $22.50/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative

Fort Worth, TX

$16.75 - $21.25/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative

Denton, TX

$16.50 - $20.75/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

Patient Service Representative

Lincoln, NE

$15.25 - $19.25/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is ... Available, willing and able to conduct evening and weekend activities * Willing to travel to ...

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How much do evening patient service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for evening patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Evening Patient Service Representative vs Patient Access Representative?

AspectEvening Patient Service RepresentativePatient Access Representative
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentEvening shifts in healthcare settings, hospitals, clinicsDaytime shifts in healthcare settings, hospitals, clinics
Employer & Industry UsageHospitals, outpatient clinics, healthcare facilitiesHospitals, outpatient clinics, healthcare facilities
Common Search & ComparisonOften compared based on shift timing and responsibilitiesSimilar roles focusing on patient check-in and scheduling

The Evening Patient Service Representative primarily works evening shifts, handling patient check-ins, scheduling, and customer service during non-standard hours. The Patient Access Representative typically works daytime hours with similar responsibilities. Both roles require strong communication skills and familiarity with healthcare systems, but their shift timings and specific duties may differ slightly based on the healthcare facility's needs.

What are the key skills and qualifications needed to thrive as an Evening Patient Service Representative, and why are they important?

To thrive as an Evening Patient Service Representative, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with electronic medical record (EMR) systems, appointment scheduling software, and multi-line phone systems is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you excel in interactions with patients and healthcare staff. These skills ensure efficient, accurate service and a positive patient experience during evening shifts when support resources may be limited.

What are Evening Patient Service Representatives?

Evening Patient Service Representatives are administrative professionals who work in healthcare settings, such as hospitals or clinics, during evening hours. They are responsible for greeting patients, answering phones, scheduling appointments, collecting patient information, and assisting with check-in and check-out processes. Their role is crucial for ensuring smooth patient flow and effective communication between patients and medical staff after regular business hours. They also handle insurance verification, manage patient records, and provide information about services or procedures. Excellent customer service and organizational skills are essential for this position.

What are some common challenges faced by Evening Patient Service Representatives, and how can they be addressed?

Evening Patient Service Representatives often manage high call volumes and walk-in inquiries while working with limited on-site support, as many administrative staff leave after regular hours. This can make multitasking and prioritizing urgent patient needs essential skills for success. To address these challenges, it helps to develop strong communication abilities, stay organized, and build familiarity with clinic protocols. Teamwork is also key, as you will frequently coordinate with clinical staff and relay important information between patients and providers to ensure smooth operations during evening shifts.
What cities are hiring for Evening Patient Service Representative jobs? Cities with the most Evening Patient Service Representative job openings:
What are the most commonly searched types of Patient Service Representative jobs? The most popular types of Patient Service Representative jobs are:
What states have the most Evening Patient Service Representative jobs? States with the most job openings for Evening Patient Service Representative jobs include:
Infographic showing various Evening Patient Service Representative job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Service Representative

Patient Service Representative

ZOLL LifeVest

South Bend, IN

$17.25 - $21.75/hr

Other

Posted 3 days ago


Job description

Patient Service Representative (PSR)

ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.

The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.

This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities
  • Manage equipment & garment inventory
  • Contact caregivers and family to schedule fittings
  • Available, willing and able to conduct evening and weekend activities
  • Willing to travel to patient's homes for fittings or follow up visits
  • Disclose their family relationship with any potential referral source
  • Program equipment according to the prescribing physician's orders
  • Measure the patient and determine correct garment size
  • Train the patient & other caregivers in the use of the LifeVest
  • Have the patient sign a Patient Agreement & WEAR Checklist
  • Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications
  • Have 1 year patient care experience
  • Patient experience must be professional (not family caregiver)
  • Patient experience must be documented on resume
  • Disclose personal NPI number (if applicable)
  • Have a valid driver's license and car insurance
  • Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL