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Per Diem Patient Service Representative Jobs (NOW HIRING)

Global Force

Patient Service Representative FL

Miami, FL · On-site

$16.75 - $21.25/hr

Per Diem Patient Service Representative No interview is required as long as you meet the credentials for the role for the Per Diem role for the Patient Service Rep with Dental Offices. Dental Office ...

divvyDOSE

Per Diem Patient Care | , Massachusetts

Auburn, MA · On-site

$17.50 - $23/hr

Per Diem Patient Care Coordinator Optum is a global organization that delivers care, aided by ... the Patient Service Representative or if they need to be directed to other team members. This ...

New England Baptist Hospital

$19 - $24.25/hr

Patient Service Representative working Monday through Friday: fulfills reception duties, greets and ... Per Diem

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How much do per diem patient service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for per diem patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

Is a per diem patient service representative job worth it?

A per diem patient service representative job offers flexible scheduling and the opportunity to gain healthcare experience without a full-time commitment. However, it typically involves lower pay and fewer benefits compared to full-time roles, which may impact overall job satisfaction and financial stability.

What are the key skills and qualifications needed to thrive as a per diem patient service representative?

To thrive as a Per Diem Patient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior healthcare administrative experience. Familiarity with electronic health records (EHR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, customer service, and multitasking abilities help you handle patient inquiries and collaborate effectively with clinical staff. These skills are crucial for ensuring smooth patient flow, accurate records, and a positive experience in a fast-paced healthcare environment.

What is a per diem patient service representative?

A Per Diem Patient Service Representative is a healthcare professional who works on an as-needed basis to assist with administrative tasks in medical settings, such as hospitals, clinics, or physician offices. Their duties often include greeting patients, scheduling appointments, verifying insurance, and handling patient inquiries. Because they work per diem, their hours are flexible and may vary based on the needs of the facility. This role is ideal for those seeking part-time, flexible work while still being involved in patient care support.

What are the typical scheduling expectations and challenges for a per diem patient service representative?

Per Diem Patient Service Representatives are generally scheduled on an as-needed basis, which means shifts can be variable and may include early mornings, evenings, or weekends. This flexibility can be ideal for those seeking work-life balance, but it can also require adaptability to last-minute schedule changes or covering shifts on short notice. It's important to communicate your availability clearly and to be prepared for periods of both high and low demand. Additionally, per diem roles often involve working with different teams and adapting quickly to various workflows within the healthcare setting.

What is the difference between Per Diem Patient Service Representative vs Full-Time Patient Service Representative?

AspectPer Diem Patient Service RepresentativeFull-Time Patient Service Representative
Work ScheduleOn-call, as-needed basisRegular, full-time hours
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHospitals, clinics, outpatient facilitiesHospitals, clinics, outpatient facilities
Employer UsageUsed for staffing flexibilityStandard employment

The main difference between a Per Diem Patient Service Representative and a Full-Time Patient Service Representative is the work schedule. Per Diem roles offer flexible, on-call hours, while full-time positions provide consistent, scheduled hours. Both roles require similar credentials and work in similar healthcare environments, but Per Diem staff are typically hired to fill staffing gaps as needed.

What cities are hiring for Per Diem Patient Service Representative jobs? Cities with the most Per Diem Patient Service Representative job openings:
What are the most commonly searched types of Patient Service Representative jobs? The most popular types of Patient Service Representative jobs are:
What states have the most Per Diem Patient Service Representative jobs? States with the most job openings for Per Diem Patient Service Representative jobs include:
Per Diem Patient Service Representative jobs near you

Per-Diem Patient Service Representative

Excelsior Orthopaedics

Buffalo, NY • On-site

$18 - $30/hr

Other

Posted 19 days ago

Excelsior Orthopaedics rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Per-Diem Patient Service Representative

EXC Amherst NY - Amherst, NY 14226

Overview

Salary Range $18.00 - $30.00 Hourly Position Type Per Diem Job Shift Day Education Level High School Travel Percentage None

Description

Job Summary

The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible for ensuring our patient experience is truly one-of-a-kind; offering incredible customer service at all time. You will perform a wide variety of duties related to the reception and registration of patients. The position may require some evenings and Saturdays.

Duties and Responsibilities

  • Verify appointment and insurance information; enter registration information into Medent.
  • Perform registration procedures for new and follow-up patients, obtaining all necessary demographic, insurance, and payment information; may explain insurance eligibility criteria and explain coverages to patient.
  • Collect copays, balancing cash drawer, and logging weekly/monthly totals.
  • Collect past due monies due to Excelsior.
  • Verify insurance three days out from HealtheNet. Ensure insurance verification quota met daily.
  • Remain flexible in work assignments as patient numbers vary and doctors schedules change often.
  • Act as a liaison between the patient and the billing department regarding billing issues for patients.
  • Pull registrations through the patient portal.
  • Apply knowledge of medical terminology, specifically orthopedic terminology.
  • Proficiency in EMR and practice management computer programs.
  • Perform other duties as assigned.
Qualifications

Requirements and Qualifications

  • Associates degree preferred; HS diploma or GED required.
  • 2+ years medical office experience; patient registration experience desired.
  • EMR experience required; MEDENT preferred.

Physical Demands

  • Manual and finger dexterity and eye-hand coordination to enter data and operate office equipment.
  • Corrected vision and hearing within normal range to observe and communicate with patients, providers, and staff.
  • Frequently remaining in a stationary position, often sitting for prolonged periods working on a computer, telephone, copy/fax machine, and other office equipment.
  • Occasional standing and walking required.
  • Occasional lifting and carrying items weighing up to 10 pounds.

The pay range for this position is determined based on several factors, including the candidate's years of experience, qualifications, training, licenses, designations, and the overall market conditions.

This job description does not state or imply that the duties and responsibilities listed are the only ones required of this position. Team members in this role will be required to perform other job-related duties at the discretion of the employer and may have additional duties assigned as necessary.

Excelsior Orthopaedics and Buffalo Surgery Center are committed to the full inclusion of all applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

What Excelsior Orthopaedics employees say

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