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Per Diem Patient Service Representative Jobs (NOW HIRING)

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Per Diem Patient Service Representative information

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How much do per diem patient service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for per diem patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

Is a per diem patient service representative job worth it?

A per diem patient service representative job offers flexible scheduling and the opportunity to gain healthcare experience without a full-time commitment. However, it typically involves lower pay and fewer benefits compared to full-time roles, which may impact overall job satisfaction and financial stability.

What are the key skills and qualifications needed to thrive as a per diem patient service representative?

To thrive as a Per Diem Patient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior healthcare administrative experience. Familiarity with electronic health records (EHR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, customer service, and multitasking abilities help you handle patient inquiries and collaborate effectively with clinical staff. These skills are crucial for ensuring smooth patient flow, accurate records, and a positive experience in a fast-paced healthcare environment.

What is a per diem patient service representative?

A Per Diem Patient Service Representative is a healthcare professional who works on an as-needed basis to assist with administrative tasks in medical settings, such as hospitals, clinics, or physician offices. Their duties often include greeting patients, scheduling appointments, verifying insurance, and handling patient inquiries. Because they work per diem, their hours are flexible and may vary based on the needs of the facility. This role is ideal for those seeking part-time, flexible work while still being involved in patient care support.

What are the typical scheduling expectations and challenges for a per diem patient service representative?

Per Diem Patient Service Representatives are generally scheduled on an as-needed basis, which means shifts can be variable and may include early mornings, evenings, or weekends. This flexibility can be ideal for those seeking work-life balance, but it can also require adaptability to last-minute schedule changes or covering shifts on short notice. It's important to communicate your availability clearly and to be prepared for periods of both high and low demand. Additionally, per diem roles often involve working with different teams and adapting quickly to various workflows within the healthcare setting.

What is the difference between Per Diem Patient Service Representative vs Full-Time Patient Service Representative?

AspectPer Diem Patient Service RepresentativeFull-Time Patient Service Representative
Work ScheduleOn-call, as-needed basisRegular, full-time hours
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHospitals, clinics, outpatient facilitiesHospitals, clinics, outpatient facilities
Employer UsageUsed for staffing flexibilityStandard employment

The main difference between a Per Diem Patient Service Representative and a Full-Time Patient Service Representative is the work schedule. Per Diem roles offer flexible, on-call hours, while full-time positions provide consistent, scheduled hours. Both roles require similar credentials and work in similar healthcare environments, but Per Diem staff are typically hired to fill staffing gaps as needed.

What cities are hiring for Per Diem Patient Service Representative jobs? Cities with the most Per Diem Patient Service Representative job openings:
What are the most commonly searched types of Patient Service Representative jobs? The most popular types of Patient Service Representative jobs are:
What states have the most Per Diem Patient Service Representative jobs? States with the most job openings for Per Diem Patient Service Representative jobs include:

Per Diem Patient Services Representative Associate

Minnesota Jobs

Saint Paul, MN โ€ข On-site

$16 - $29/hr

Other

Retirement

Posted 3 days ago

New


Job description

Patient Services Representative Associate

$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Patient Services Representative Associate, your work will directly contribute to improving health outcomes for those who need it most. You will be the first point of contact for patients, offering them not only the critical logistical support needed to navigate their care but also a compassionate, welcoming presence during what can often be stressful times. In this role, you can make a lasting impact on individuals and families in your community, helping them access and navigate the health services they deserve.

Location: United Hospital - Saint Paul, MN

Hours: Per Diem

Schedule: Day shift -or- evening shift. Variable based on business need. 8-hour shifts.

Primary Responsibilities:

  • Greets and welcomes patients in person, providing a friendly and supportive first impression while directing them to their appointments and procedures
  • Collects and verifies demographic, insurance, and benefits information, interpreting results and obtaining necessary signatures
  • Checks in and interviews patients to complete the required paperwork, including financial assistance applications and requests for information forms
  • Obtains and explains cost information to patients, collects co-pays and deductibles, and counsels patients on available financial assistance programs
  • Addresses and resolves claim issues or registration errors while documenting any issues and resolutions in the electronic medical record
  • Uses resources, tools, and procedures to complete registration for accounts and assigned work queues
  • Provides customer service for inbound and outbound telephone calls, ensuring clear communication and prompt resolution of patient inquiries
  • Assists in scheduling add-on appointments as needed
  • May mentor other staff, provide technical or functional direction, and gather medical record information as needed
  • Other duties as assigned, supporting the dynamic needs of the healthcare environment with flexibility and a commitment to patient care

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 6+ months of customer service experience
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule
  • Ability to work on a per diem basis, day shift -or- evening shift. Variable based on business need. 8-hour shifts
  • Must be 18 years of age or older

Preferred Qualifications:

  • Revenue Cycle experience
  • General office experience
  • Epic experience

Physical Demands:

  • Consistent walking, standing, bending, turning, etc.
  • Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently

**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ('Internal Candidates') are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.