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Patient Service Representative Jobs in Indiana (NOW HIRING)

Franciscan Alliance

Patient Service Representative

Carmel, IN · On-site

$17.25 - $22/hr

Patient Service Representative Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point of contact with patients, family members and caregivers ...

ZOLL LifeVest

Patient Service Representative

Danville, IN · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL Medical

Patient Service Representative

Danville, IN · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL Medical

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Anderson, IN · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

Apply Early

ZOLL Medical

Patient Service Representative

Anderson, IN · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Danville, IN · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

Apply Early

ZOLL LifeVest

Patient Service Representative

Anderson, IN · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

Apply Early

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

Apply Early

ZOLL Medical

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

Apply Early

ZOLL LifeVest

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

South Bend, IN · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the ...

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All JobsPatient Service Representative JobsPatient Service Representative Jobs in Indiana

Patient Service Representative information

See Indiana salary details

$12

$18

$25

How much do patient service representative jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for patient service representative in Indiana is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges Patient Service Representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are popular job titles related to Patient Service Representative jobs in Indiana? For Patient Service Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Indiana look for? The top searched job categories for Patient Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Patient Service Representative jobs? Cities in Indiana with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Patient Service Representative

Patient Service Representative

Franciscan Alliance

Carmel, IN • On-site

$17.25 - $22/hr

Other

Posted 2 days ago

Franciscan Health rating

6.8

Company rating: 6.8 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

483rd of 877 rated healthcare providers

Job description

Patient Service Representative

Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point of contact with patients, family members and caregivers for their visit. The PSR represents Franciscan Physician Network in communication to provide information, direction and support to our customers. This role collaborates with providers, management and clinical staff to coordinate patient schedules and provide other administrative support. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.

Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring.

Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 11 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.

What You Can Expect

Patient Service Representative, Clay Township Family Medicine, Full-time, Monday through Friday

  • Enjoy work life balance with consistent day shift schedule and observed holidays off work
  • Professional development opportunities
  • Enhanced benefits package with a pay structure to reward experience and expertise
  • Answer incoming calls; respond to inquiries, schedule appointments or direct caller to appropriate staff for assistance.
  • Work within an electronic medical records system
  • Collect patient payments; applies payments and adjustments to patient accounts
  • Balance daily encounter forms and cash drawers
  • Additional daily administrative tasks based on practice specialty
Qualifications
  • Required High School Diploma/GED
  • 1 year Customer Service Required
  • 1 year Healthcare Preferred

Travel is required. Equal opportunity employer.

What Franciscan Health employees say

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