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Patient Services Representative Jobs in Indiana (NOW HIRING)

Goshen Health

Patient Services Representative

Goshen, IN

$15.50 - $19.75/hr

The Patient Services Representative promotes exceptional customer relations at all times, whether in person or on the phone, extending a positive, cooperative and supportive service to patients ...

Goshen Health

Patient Services Representative

Goshen, IN · On-site

$15.50 - $19.75/hr

The Patient Services Representative promotes exceptional customer relations at all times, whether in person or on the phone, extending a positive, cooperative and supportive service to patients ...

ADVENT

PRN Patient Service Representative

Indianapolis, IN · On-site

$16.28 - $24/hr

PRN Patient Services Representative Location: Indianapolis North, Indianapolis South, & Avon Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a PRN Patient ...

ADVENT

PRN Patient Service Representative

Indianapolis, IN · On-site

$16.28 - $24/hr

PRN Patient Services Representative Location: Indianapolis North, Indianapolis South, & Avon Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a PRN Patient ...

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All JobsPatient Services Representative JobsPatient Services Representative Jobs in Indiana

Patient Services Representative information

See Indiana salary details

$12

$18

$25

How much do patient services representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for patient services representative in Indiana is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.34 per hour, depending on experience, location, and employer.

What are the duties of a patient service representative?

A patient service representative is responsible for scheduling appointments, verifying patient information and insurance coverage, updating medical records, and assisting patients with inquiries. They often use electronic health record (EHR) systems and require strong communication and organizational skills to ensure smooth patient flow and accurate documentation.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

How much does a patient service representative make?

In Pennsylvania, a patient services representative typically earns an average annual salary of around $32,000 to $38,000. Salaries can vary based on experience, location, and healthcare facility type, with some earning higher with additional certifications or specialized skills.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day often include specialized roles such as surgeons, anesthesiologists, or senior corporate executives, which require advanced education, certifications, and significant experience. Some freelance or consulting professionals in fields like law, finance, or technology may also reach this level with high billable hours or project-based work. These roles typically involve demanding schedules and specialized skills.

What are the key skills and qualifications needed to thrive as a Patient Services Representative, and why are they important?

To thrive as a Patient Services Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration often preferred. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Excellent communication, customer service, and problem-solving abilities help build rapport with patients and ensure smooth operations. These skills are essential for providing efficient, accurate, and compassionate front-line support in a medical office or clinic environment.

What are some common challenges faced by Patient Services Representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What Is a Patient Services Representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a Patient Services Representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

How do I become a patient service rep?

To become a patient services representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with medical office procedures or customer service. Some employers may prefer or require certification in medical billing or administrative support. On-the-job training is common, and familiarity with electronic health records (EHR) systems is beneficial.
More about Patient Services Representative jobs
What are popular job titles related to Patient Services Representative jobs in Indiana? For Patient Services Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Services Representative jobs in Indiana look for? The top searched job categories for Patient Services Representative jobs in Indiana are:
What cities in Indiana are hiring for Patient Services Representative jobs? Cities in Indiana with the most Patient Services Representative job openings:
What are popular job titles related to Patient Services Representative jobs in IN? For Patient Services Representative jobs in IN, the most frequently searched job titles are:
Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Indiana as of July 2026, with employment types broken down into 3% As Needed, 72% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,084 per year, or $18.8 per hour.

Patient Services Representative

Chord Specialty Dental Partners

Indianapolis, IN • On-site

$16 - $18/hr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

Overview
Pay: Starting at $16/hour
Schedule: Monday, Wednesday, Thursday 7am-4pm
Location: Greenfeed, IN
Werner Orthodontics is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.
As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.
Responsibilities
  • Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
  • Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
  • Filing and scanning medical documents and office forms as directed
  • Verifying all patient demographic, health, pharmacy, and insurance information
  • Schedule and confirm patient appointments
  • Cleaning the front office work area and other maintenance assignments as directed
  • Motivated and willing to learn on the job
  • Experience working in the front desk area of a medical/dental practice preferred
  • Strong customer service skills; ability to communicate well
  • Demonstrated desire to work with children in a pediatric setting
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

Qualifications
  • Motivated and willing to learn on the job
  • Front desk experience in a fast-paced environment
  • Experience working in the front desk area of a medical/dental practice preferred
  • Strong customer service skills; ability to communicate well
  • Demonstrated desire to work with children in a pediatric setting
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
  • Part time is not eligible for medical benefits
  • 401(k) Plan with Company Match: We help you plan for your future with our matching program.
  • Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
  • Employee Referral Program: Earn rewards for bringing talented individuals to our team.
  • Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
  • Pet Insurance: We understand the importance of furry family members too.
  • Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.

#IND

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