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Patient Services Representative Jobs in Indiana (NOW HIRING)

Midwest Eye Consultants

Patient Services Representative

Marion, IN · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Services Representative The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between ...

Goodman Campbell

Patient Services Representative

Carmel, IN · On-site

$17.25 - $22/hr

Our Patient Services Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service ...

Goshen Health

Patient Services Representative

Goshen, IN · On-site

$15.50 - $19.75/hr

The Patient Services Representative promotes exceptional customer relations at all times, whether in person or on the phone, extending a positive, cooperative and supportive service to patients ...

Goshen Health

Patient Services Representative

Goshen, IN · On-site

$15.50 - $19.75/hr

The Patient Services Representative promotes exceptional customer relations at all times, whether in person or on the phone, extending a positive, cooperative and supportive service to patients ...

Goshen Health

Patient Services Representative

Goshen, IN · On-site

$15.50 - $19.75/hr

The Patient Services Representative promotes exceptional customer relations at all times, whether in person or on the phone, extending a positive, cooperative and supportive service to patients ...

Bridgeview Eye Partners

Patient Services Representative

Mishawaka, IN · On-site

$16 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies ...

Bridgeview Eye Partners

Patient Services Representative

Mishawaka, IN · On-site

$16 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies ...

divvyDOSE

Patient Services Representative

New Albany, IN · On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Services Representative Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly ...

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All JobsPatient Services Representative JobsPatient Services Representative Jobs in Indiana

Patient Services Representative information

See Indiana salary details

$12

$18

$25

How much do patient services representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient services representative in Indiana is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

How do you become a patient services representative?

To become a patient services representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and training is often provided on the job. Certification is not usually required but can enhance job prospects.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.
More about Patient Services Representative jobs

What are popular job titles related to Patient Services Representative jobs in Indiana?

For Patient Services Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Services Representative jobs in Indiana look for?

The top searched job categories for Patient Services Representative jobs in Indiana are:

What cities in Indiana are hiring for Patient Services Representative jobs?

Cities in Indiana with the most Patient Services Representative job openings:

What are popular job titles related to Patient Services Representative jobs in IN?

For Patient Services Representative jobs in IN, the most frequently searched job titles are:

Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,084 per year, or $18.8 per hour.

Patient Services Representative

Chord Specialty Dental Partners

Fishers, IN

$18/hr

Full-time

Posted 7 days ago

Job description

Pay: $18/hour

Schedule: Monday - Thursday 7:40am - 5:00pm and Friday 8:00am - 1:00pm 

Location: Fishers, IN

Dr. J Pediatric Dentistry is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.


  • Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. 
  • Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
  • Filing and scanning medical documents and office forms as directed
  • Verifying all patient demographic, health, pharmacy, and insurance information
  • Schedule and confirm patient appointments
  • Cleaning the front office work area and other maintenance assignments as directed
  • Motivated and willing to learn on the job
  • Experience working in the front desk area of a medical/dental practice preferred
  • Strong customer service skills; ability to communicate well
  • Demonstrated desire to work with children in a pediatric setting
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

  • Motivated and willing to learn on the job
  • Front desk experience in a fast-paced environment
  • Experience working in the front desk area of a medical/dental practice preferred
  • Strong customer service skills; ability to communicate well
  • Demonstrated desire to work with children in a pediatric setting
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

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