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Patient Care Representative Jobs (NOW HIRING)

Sentara Healthcare

Patient Care Representative

Harrisonburg, VA · On-site

$15.75 - $19.50/hr

Overview As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check ...

Sentara Healthcare

Patient Care Representative

Harrisonburg, VA · On-site

$15.75 - $19.50/hr

Overview As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check ...

Sentara Healthcare

Patient Care Representative

Hampton, VA · On-site

$16.50 - $20.25/hr

Overview As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check ...

The Urgent Care LLC

Patient Care Representative

Harvey, LA · On-site

$14.50 - $18/hr

Patient Care Representative Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with ...

The Urgent Care LLC

Patient Care Representative

New Orleans, LA · On-site

$15.75 - $19.25/hr

Patient Care Representative Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with ...

The Urgent Care LLC

Patient Care Representative

La Place, LA · On-site

$15.50 - $19.25/hr

Patient Care Representative Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with ...

The Urgent Care LLC

Patient Care Representative

Gretna, LA · On-site

$14.25 - $17.50/hr

Patient Care Representative Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with ...

BANDANA

Patient Care Representative

Manhattan, NY · On-site

$18/hr

Patient Care Representative Gramercy Surgery Center is hiring for a Patient Care Representative Position in Gramercy, New York City. Base pay starts at $18/hr. #TransparentPay #TransparentSalaries ...

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How much do patient care representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient care representative in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is a patient care representative?

A patient care representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support. As a patient care representative, your job duties vary depending on the employer but may include scheduling appointments, checking insurance information, processing co-payments, and answering patient questions. The career typically requires postsecondary education in a relevant field, such as medical assisting, and on-the-job training. Additional qualifications include prior work experience in a medical setting, knowledge of medical coding and terminology, as well as excellent interpersonal and computer skills.

What is a patient care representative?

A Patient Care Representative is a healthcare professional who acts as a liaison between patients and medical staff. They assist patients with scheduling appointments, answering questions about services or billing, and addressing concerns throughout the care process. Their goal is to ensure patients have a positive experience and receive the information and support they need. Patient Care Representatives often work in hospitals, clinics, or medical offices and require strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a patient care representative?

To thrive as a Patient Care Representative, you need strong customer service skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with medical records systems, scheduling software, and insurance verification tools is often required. Excellent interpersonal skills, patience, and attention to detail help build trust and ensure clear communication with patients and healthcare teams. These skills are crucial for delivering efficient, compassionate service and maintaining a positive patient experience.

How does a patient care representative typically interact with medical staff and patients throughout the day?

Patient Care Representatives serve as a crucial link between patients and the healthcare team. On a typical day, they greet patients, assist with check-in and scheduling, answer questions about procedures or insurance, and relay messages between patients and providers. They also work closely with nurses, doctors, and administrative staff to ensure patient needs are met promptly and accurately. Strong communication and organizational skills are essential for managing these interactions effectively and maintaining a positive patient experience.

What is the difference between Patient Care Representative vs Medical Assistant?

AspectPatient Care RepresentativeMedical Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentFront desk, patient registration, scheduling in clinics or hospitalsClinical setting, assisting with exams, taking vital signs
Employer & IndustryHospitals, clinics, healthcare officesHospitals, outpatient clinics, medical offices
Primary ResponsibilitiesPatient check-in, insurance verification, appointment schedulingClinical tasks, patient preparation, basic medical procedures

While both roles involve patient interaction, Patient Care Representatives focus on administrative duties like scheduling and insurance, whereas Medical Assistants perform clinical tasks and patient care. Understanding these differences helps in choosing the right career path or job search focus.

What degree do you need to be a patient care representative?

A patient care representative typically needs a high school diploma or equivalent; some employers prefer postsecondary education such as an associate's degree or relevant certification. Strong communication skills and familiarity with medical terminology are also important. Formal degrees are not always required but can enhance job prospects and advancement opportunities.
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Patient Care Representative jobs near you
Infographic showing various Patient Care Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,187 per year, or $19.3 per hour.

Patient Care Representative

Lima, OH • On-site

KeyBridge Medical Revenue Care
Health Care and Social Assistance • 51 - 200 employees
Learn more about KeyBridge Medical Revenue Careexternal

$16 - $20/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago

Job description

Job Type
Full-time
Description
Patient Care Representative
Lima, OH
Patient Care Representative - ARM Team
Hybrid
Join a Best Places to Work Winner - 18 Years Running!
Do you have experience a passion for helping others? Looking for full-time work with a company known for its award-winning culture?
KeyBridge Medical Revenue Care is seeking a compassionate, detail-oriented Patient Care Representative to join our ARM team.
About KeyBridge
At KeyBridge, we believe exceptional patient care starts with supporting exceptional people. As an 18-time Best Places to Work winner, we're committed to compassion, integrity, and excellence.
Our mission is simple: bridge the gap between healthcare providers and their patients by delivering respectful, empathetic financial care in a call-center environment.
Position Overview
As an ARM Patient Care Representative, you'll serve as the trusted voice of our healthcare clients-guiding patients through billing questions, assisting with payments, and helping resolve account balances. This role is the perfect blend of customer service, problem-solving, and meaningful human connection.
What You'll Do
  • Deliver exceptional service: Manage inbound and outbound calls with professionalism and empathy, assisting patients with billing questions, payment options, and account concerns.

  • Resolve issues efficiently: Apply strong problem-solving and analytical skills to provide accurate, timely solutions while maintaining compliance and meeting performance standards.

  • Navigate multiple systems: Work across various medical and internal systems to locate information and support patients with complex inquiries.

  • Collaborate & communicate: Maintain clear, thorough documentation of all interactions, support team members, and help mentor new representatives when needed.

  • Live our values: Foster trust, teamwork, and integrity with patients, clients, and colleagues every day.

What We Offer:
  • Paid training

  • Health, Dental and Vision Insurance after 30 days

  • PTO accrual that begins upon hire and can be used after 30 days

  • Supportive leadership and growth opportunities

  • A fun hybrid work environment

  • A company culture you'll be proud to be part of

Requirements
  • Strong written and verbal communication skills along with excellent active listening
  • Positive, professional attitude with a drive to succeed
  • Ability to multitask and adapt in a high-volume call center
  • Work efficiently across multiple systems
  • Proficiency with Microsoft Office (Outlook, Teams)
  • Ability to understand and follow written, oral, and visual instructions
  • Reliable, punctual, and team-oriented
  • Be available Monday-Friday between 8am-6pm
  • Ability to pass ACA certification tests when eligible
  • No experience required-we train you

Salary Description
$16-$20

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