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Patient Support Specialist Jobs (NOW HIRING)

EmergeOrtho

Patient Support Specialist

Greensboro, NC · On-site

$16.50 - $20.25/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

EmergeOrtho

Patient Support Specialist

Morehead City, NC · On-site

$15.50 - $19.25/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

EmergeOrtho

Patient Support Specialist

Apex, NC · On-site

$13 - $16/hr

Patient Support Specialist Opportunity in the Triangle Region EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

EmergeOrtho

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $18/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

EmergeOrtho

Patient Support Specialist

Greensboro, NC · On-site

$16.50 - $20.25/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

EmergeOrtho

Patient Support Specialist

Wilson, NC · On-site

$14.75 - $18.25/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

EmergeOrtho

Patient Support Specialist

Knightdale, NC · On-site

$15.25 - $19/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

EmergeOrtho

Patient Support Specialist

Asheville, NC · On-site

$16 - $19.75/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

EmergeOrtho

Patient Support Specialist

Asheville, NC · On-site

$16 - $19.75/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

LUX Infusion

Patient Support Specialist

Garnet Valley, PA · On-site

$16.50 - $20.25/hr

Patient Support Specialist Garnet Valley, Pennsylvania, United States At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux --meaning light ...

EmergeOrtho

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $17.75/hr

With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by ...

EmergeOrtho

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $17.75/hr

With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by ...

EmergeOrtho

Patient Support Specialist

Apex, NC · On-site

$13 - $16/hr

Patient Support Specialist Opportunity in the Triangle Region EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

EmergeOrtho

Patient Support Specialist

Morehead City, NC · On-site

$15.50 - $19.25/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

EmergeOrtho

Patient Support Specialist

Greensboro, NC · On-site

$14.75 - $18.25/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

EmergeOrtho

Patient Support Specialist

Dunn, NC

$14.75 - $18.25/hr

With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive to EmergeOrtho. The specialist checks in patients for appointment by ...

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Patient Support Specialist information

See salary details

$11

$19

$30

How much do patient support specialist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient support specialist in the United States is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient support specialist?

To thrive as a Patient Support Specialist, you need strong customer service skills, knowledge of healthcare processes, and often a background in medical terminology or a related field. Familiarity with electronic health record (EHR) systems and patient management software is typically required. Excellent communication, problem-solving, and empathy help build trust and resolve patient concerns effectively. These skills are crucial for ensuring positive patient experiences and smooth coordination within healthcare teams.

What are some common challenges faced by patient support specialists, and how can they be effectively managed?

Patient Support Specialists often encounter challenges such as handling high volumes of patient inquiries, managing sensitive health information, and addressing diverse patient needs with empathy and professionalism. Effective time management, clear communication, and a strong understanding of healthcare protocols are essential for success. Building rapport with patients, collaborating closely with healthcare providers, and staying organized help ensure that patients receive timely and accurate support while maintaining compliance with privacy regulations.

What is the difference between Patient Support Specialist vs Medical Assistant?

AspectPatient Support SpecialistMedical Assistant
CredentialsHigh school diploma; certification optionalHigh school diploma; certification often preferred
Work EnvironmentClinics, hospitals, healthcare officesClinics, hospitals, outpatient facilities
Primary ResponsibilitiesPatient communication, scheduling, insurance supportClinical tasks, patient prep, basic procedures
Industry UsageCustomer service, patient advocacy rolesClinical support staff in healthcare settings

While both roles involve patient interaction, Patient Support Specialists focus on communication, scheduling, and administrative support, whereas Medical Assistants perform clinical tasks and direct patient care. Understanding these differences helps in choosing the right career path or job search focus within healthcare.

What is a patient support specialist?

A patient support specialist is part of a patient support team. Their job duties include supporting patients with chronic health issues and supporting physicians that are part of the patient care team. The qualifications for a career as a patient support specialist include a high school diploma or GED certificate.

What is a patient support specialist?

A Patient Support Specialist is a healthcare professional who assists patients by providing information, addressing concerns, and helping them navigate the healthcare system. Their responsibilities often include scheduling appointments, answering questions about treatments or insurance, and ensuring patients have access to necessary resources. They act as a liaison between patients, healthcare providers, and insurance companies to improve the overall patient experience. The role requires strong communication, organizational, and problem-solving skills. Patient Support Specialists play a crucial part in ensuring patients feel supported and informed throughout their care journey.
More about Patient Support Specialist jobs
What cities are hiring for Patient Support Specialist jobs? Cities with the most Patient Support Specialist job openings:
What are the most commonly searched types of Patient Support Specialist jobs? The most popular types of Patient Support Specialist jobs are:
Who are the top companies hiring for Patient Support Specialist jobs? The top employers for Patient Support Specialist jobs are:
What states have the most Patient Support Specialist jobs? States with the most job openings for Patient Support Specialist jobs include:
What job categories do people searching Patient Support Specialist jobs look for? The top searched job categories for Patient Support Specialist jobs are:
What are popular job titles related to Patient Support Specialist jobs? For Patient Support Specialist jobs, the most frequently searched job titles are:
Patient Support Specialist jobs near you
Infographic showing various Patient Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,790 per year, or $19.1 per hour.

Patient Support Specialist

EmergeOrtho

Greensboro, NC • On-site

$16.50 - $20.25/hr

Part-time

Posted 11 days ago

EmergeOrtho rating

6.7

Company rating: 6.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

531st of 887 rated healthcare providers

Job description

Join Our Team as a Patient Support Specialist - Start Immediately!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Triad Region is currently seeking a Patient Support Specialist. The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time, reviewing, and verifying demographics, confirming insurance eligibility, and collecting all due balances, deposits, and co-payments. The specialist completes assigned daily reports to maintain office efficiency.

Why Join EmergeOrtho?

  • Hiring Immediately - Start your journey with us right away
  • Part-Time Opportunity - Make a difference while working a part-time schedule
  • Nights & Weekends Schedule - Support your work-life balance with off-peak hours

Who Should Apply?

If you're organized, empathetic, and passionate about helping others navigate their healthcare journey, we want to hear from you. Whether you're experienced or just starting out, your dedication is what matters most. Make a meaningful impact - apply today and become a vital part of our patient care experience!

What EmergeOrtho employees say

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About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

Social media

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