To excel as a PSS (Personal Support Specialist) Medical, you need foundational knowledge in personal care, basic healthcare procedures, and a high school diploma or equivalent, often supplemented by state-approved training or certification. Familiarity with care documentation systems, mobility aids, and infection control protocols is typically required. Exceptional empathy, patience, reliability, and strong interpersonal communication are important soft skills. These abilities ensure the delivery of safe, compassionate, and effective support to patients within medical or home healthcare settings.