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Patient Support Jobs (NOW HIRING)

Patient Support Specialist

Smithfield, NC

$14.75 - $18.25/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

New

Patient Support Specialist

Wilmington, NC

$14.50 - $18/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

Patient Support Specialist

Garnet Valley, PA · On-site

$16.50 - $20.25/hr

Patient Support Specialist Garnet Valley, Pennsylvania, United States At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux --meaning light ...

Patient Support Specialist Only candidates living in California will be considered for this position. Overview We are seeking a compassionate and detail-oriented Patient Support Specialist to support ...

New

Patient Support Specialist

Garnet Valley, PA · On-site

$16.25 - $20/hr

We're looking for a Patient Support Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

We're looking for a Patient Support Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

Patient Support Specialist At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux --meaning light - we guide patients, providers, and partners ...

Patient Support Associate

Toms River, NJ · On-site

$16.96 - $18.97/hr

Patient Support Associate Req #: 0000232058 Category: Housekeeping / Environmental Services Status: Part-Time Shift: Day Facility: Community Medical Center Department: OR-Environmental Services Pay ...

Patient Support Associate

Toms River, NJ · On-site

$16.96 - $18.97/hr

Patient Support Associate Location: CMC Nursing Department Name: OR-Environmental Services Req #: 0000232058 Status: Hourly Shift: Day Pay Range: $16.96 - $18.97 per hour Pay Transparency: The above ...

We're looking for a Patient Support Specialist who wants their work to mean something -- someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

Patient Support Specialist

Arlington, TX · On-site

$15.25 - $19/hr

OVERVIEW The primary role of the Patient Support Specialist is to fully support and guide patients and caregivers in learning about and finding clinical trials. Their goal is to work with patients ...

Patient Support Specialist

Greensboro, NC · On-site

$14.75 - $18.25/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

Specialist, Patient Support

Chicago, IL · On-site

$17.50 - $21.75/hr

Patient Support Specialist Do you want a job where what you value aligns with what you do? Come join us! We are currently seeking Patient Support Specialists (PSS) who are passionate about healthcare ...

Patient Support Specialist

Cleveland, OH · On-site

$16.50 - $20.25/hr

Patient Support Specialist Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive ...

Patient Support Specialist

Marietta, GA · On-site

$15.50 - $19/hr

Patient Support Specialist We are looking for a Patient Support Specialist professional who is seeking their next exciting opportunity in a complex and ever-evolving work environment! In this role ...

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $17.75/hr

With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by ...

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $17.75/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

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Showing results 1-20

Patient Support information

See salary details

$31K

$35.3K

$39K

How much do patient support jobs pay per year?

As of Aug 28, 2026, the average yearly pay for patient support in the United States is $35,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $36,500.00 per year, depending on experience, location, and employer.

What does a patient support specialist do?

A Patient Support specialist assists patients with navigating healthcare systems, answering questions about treatments, insurance, and appointments, and providing emotional and administrative support. They often act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care and information they need. Their role can include helping patients understand medical instructions, access resources, and manage paperwork related to their care.

What are the key skills and qualifications needed to thrive as a patient support specialist?

To thrive as a Patient Support specialist, you need a solid understanding of healthcare processes, patient care protocols, and often a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic medical terminology is typically required. Outstanding communication, empathy, and problem-solving skills help you effectively address patient concerns and coordinate care. These skills ensure patients receive timely assistance, feel supported, and experience a positive journey through the healthcare system.

What are some typical challenges faced by patient support professionals, and how are they addressed in a healthcare setting?

Patient Support professionals often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and handling sensitive or emotional situations. To address these, healthcare organizations provide ongoing training in communication, empathy, and problem-solving skills. Additionally, Patient Support staff typically work closely with medical teams, social workers, and administrative personnel to ensure patients receive comprehensive care and assistance, making collaboration and adaptability essential to success in this role.

What is the difference between Patient Support vs Patient Advocate?

AspectPatient SupportPatient Advocate
CredentialsMay require certifications like Certified Patient Support SpecialistOften requires knowledge of healthcare laws and patient rights, sometimes certifications
Work EnvironmentHospitals, clinics, community health centersLegal settings, healthcare organizations, community outreach
Employer & IndustryHospitals, healthcare providers, community programsHealthcare advocacy groups, legal organizations, hospitals
Search & Comparison IntentUnderstanding roles in patient care supportLearning about patient rights and advocacy

Patient Support focuses on assisting patients with daily needs, education, and emotional support within healthcare settings. Patient Advocates, on the other hand, primarily represent and defend patient rights, navigate healthcare systems, and ensure patients receive appropriate care. While both roles aim to improve patient experiences, Patient Support is more hands-on and service-oriented, whereas Patient Advocates focus on legal and systemic issues.

What is the role of patient support?

The role of patient support involves assisting patients with understanding their medical conditions, treatment plans, and healthcare procedures. Patient support staff often provide emotional support, coordinate care, and help patients navigate healthcare systems, ensuring they receive appropriate services and resources. Strong communication skills and knowledge of healthcare protocols are essential for this role.
More about Patient Support jobs

What cities are hiring for Patient Support jobs?

Cities with the most Patient Support job openings:

What are the most commonly searched types of Patient Support jobs?

The most popular types of Patient Support jobs are:

What states have the most Patient Support jobs?

States with the most job openings for Patient Support jobs include:

Infographic showing various Patient Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Patient Support Specialist

Smithfield, NC


EmergeOrtho
Health Care and Social Assistance • 1 - 5K employees

6.8

Company rating: 6.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

500th of 895 rated healthcare providers

People enjoy working here

Recommended by parents

Respectful managers


$14.75 - $18.25/hr

Full-time

Medical, Dental, Vision

Posted 3 days ago

New


Job description

Join Our Team as a Patient Support Specialist - Start Immediately!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Triangle region is currently seeking a Patient Support Specialist at our Smithfield office. The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time, reviewing, and verifying demographics, confirming insurance eligibility, and collecting all due balances, deposits, and co-payments. The specialist completes assigned daily reports to maintain office efficiency.

Why Join EmergeOrtho?

  • Hiring Immediately - Start your journey with us right away!
  • Great Team - Be part of a collaborative, patient-focused team
  • Excellent Benefits - Comprehensive health, dental, vision, and more

Who Should Apply?

If you're organized, empathetic, and passionate about helping others navigate their healthcare journey, we want to hear from you. Whether you're experienced or just starting out, your dedication is what matters most. Make a meaningful impact - apply today and become a vital part of our patient care experience!


EmergeOrtho logo

About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

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What EmergeOrtho employees say

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Benefits

Hours and flexibility

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