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Patient Support Jobs in Florida (NOW HIRING)

Patient Support Advocate

Lakeland, FL · On-site

$17.50 - $20.50/hr

Job ID 23522 - Patient Support Advocate Location: Lakeland, FL 33810 - This position is onsite Pay: $17.50 to $20.50 depending on experience, licensure and skill set $17.50 - Basic skills required ...

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

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Patient Support information

See Florida salary details

$23.2K

$26.4K

$29.1K

How much do patient support jobs pay per year?

As of Jul 31, 2026, the average yearly pay for patient support in Florida is $26,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,800.00 and $27,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Support specialist, and why are they important?

To thrive as a Patient Support specialist, you need a solid understanding of healthcare processes, patient care protocols, and often a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic medical terminology is typically required. Outstanding communication, empathy, and problem-solving skills help you effectively address patient concerns and coordinate care. These skills ensure patients receive timely assistance, feel supported, and experience a positive journey through the healthcare system.

What are some typical challenges faced by Patient Support professionals, and how are they addressed in a healthcare setting?

Patient Support professionals often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and handling sensitive or emotional situations. To address these, healthcare organizations provide ongoing training in communication, empathy, and problem-solving skills. Additionally, Patient Support staff typically work closely with medical teams, social workers, and administrative personnel to ensure patients receive comprehensive care and assistance, making collaboration and adaptability essential to success in this role.

What is the role of patient support?

The role of patient support involves assisting patients with their healthcare needs, providing emotional support, and helping them understand treatment plans. Patient support staff often communicate with medical teams, coordinate care, and ensure patients have access to resources and information. Strong communication skills and knowledge of healthcare procedures are essential for this role.

What is the easiest healthcare job that pays well?

A patient support role, such as a medical assistant or patient care technician, is often considered accessible with minimal formal education and on-the-job training. These positions typically offer competitive pay and require strong communication skills, with some certifications like CPR or basic life support enhancing job prospects.

What does a Patient Support specialist do?

A Patient Support specialist assists patients with navigating healthcare systems, answering questions about treatments, insurance, and appointments, and providing emotional and administrative support. They often act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care and information they need. Their role can include helping patients understand medical instructions, access resources, and manage paperwork related to their care.

What jobs pay 4000 a week without a degree?

Patient support roles typically do not pay $4,000 a week without specialized training or certifications. High-paying jobs that can reach this level without a degree often include sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience and licensing rather than formal education.

What is a patient support job?

A patient support job involves assisting patients with their healthcare needs, providing emotional support, and helping them navigate medical procedures or treatments. These roles often require good communication skills, empathy, and knowledge of healthcare protocols, and may include positions such as patient advocates, support coordinators, or care assistants.

What is the difference between Patient Support vs Patient Advocate?

AspectPatient SupportPatient Advocate
CredentialsMay require certifications like Certified Patient Support SpecialistOften requires knowledge of healthcare laws and patient rights, sometimes certifications
Work EnvironmentHospitals, clinics, community health centersLegal settings, healthcare organizations, community outreach
Employer & IndustryHospitals, healthcare providers, community programsHealthcare advocacy groups, legal organizations, hospitals
Search & Comparison IntentUnderstanding roles in patient care supportLearning about patient rights and advocacy

Patient Support focuses on assisting patients with daily needs, education, and emotional support within healthcare settings. Patient Advocates, on the other hand, primarily represent and defend patient rights, navigate healthcare systems, and ensure patients receive appropriate care. While both roles aim to improve patient experiences, Patient Support is more hands-on and service-oriented, whereas Patient Advocates focus on legal and systemic issues.

What are the most commonly searched types of Patient Support jobs in Florida? The most popular types of Patient Support jobs in Florida are:
What cities in Florida are hiring for Patient Support jobs? Cities in Florida with the most Patient Support job openings:
Infographic showing various Patient Support job openings in Florida as of July 2026, with employment types broken down into 3% As Needed, 72% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $26,403 per year, or $12.7 per hour.

Patient Support Advocate

Hiregy

Lakeland, FL • On-site

$17.50 - $20.50/hr

Contractor

Re-posted 14 days ago


Job description

Job ID 23522 - Patient Support Advocate

Location: Lakeland, FL 33810 - This position is onsite

Pay: $17.50 to $20.50 depending on experience, licensure and skill set
$17.50 - Basic skills required
$19.00- License FL RPhT required
$20.50 - Exceptional skills, License and Bilingual required

Type: Contract to hire

Training schedule:
Training will be the first two weeks, onsite, Monday to Friday 9am to 5:30pm, then go onto
assigned shift.

Schedule:
2- Monday to Friday: 10:30 to 7pm
1- Monday to Friday: 11am to 7:30pm
2- Monday to Friday: 11:30am to 8pm

Start date: Aug 10, 2026

Job description

  1. Assist patients with enrollment into free medication assistance programs by reviewing applications, verifying eligibility, and determining qualification based on Federal Poverty Level (FPL) guidelines.
  2. Communicate with patients, healthcare providers, and internal teams regarding application status, benefit verification, medication support, and required documentation.
  3. Manage a high-volume caseload while providing timely follow-up on application decisions, case updates, and ongoing patient support.
  4. Maintain accurate documentation within internal systems and application status portals while ensuring compliance with program guidelines and healthcare regulations.
  5. Deliver compassionate customer service by helping patients navigate specialty medication programs, resolving issues efficiently, and supporting access to therapy.

Nice to have:

  • Previous specialty pharmacy experience
  • Bilingual: Spanish/English
  • Florida Registered Pharmacy Technician license, in good standing
  • Medicare programs, Medicare Savings Programs, Medicare Extra Help

Requirements:

  • Must have healthcare, medical, claims, insurance/preauthorization or any pharmacy related experience (2 years preferred)
  • Knowledge of co-pays, deductibles, prior authorizations
  • High school diploma or equivalent
  • Background check required
  • Drug screening required
  • Employment verification required
  • Education verification required