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Patient Support Jobs in Florida (NOW HIRING)

Capital Health Plan

Patient Support Specialist

Tallahassee, FL · On-site

$16.25 - $20/hr

We offer our Patient Support Specialist a competitive wage . BENEFITS : * Health coverage and dental insurance * Health and dependent care spending accounts * Short and long-term disability * Major ...

Hiregy

Patient Support Advocate

Lakeland, FL

$17.50 - $20.50/hr

Job ID 23522 - Patient Support Advocate Location: Lakeland, FL 33810 - This position is onsite Pay: $17.50 to $20.50 depending on experience, licensure and skill set $17.50 - Basic skills required ...

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All JobsPatient Support JobsPatient Support Jobs in Florida

Patient Support information

See Florida salary details

$23.2K

$26.4K

$29.1K

How much do patient support jobs pay per year?

As of Jul 26, 2026, the average yearly pay for patient support in Florida is $26,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,800.00 and $27,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Support specialist, and why are they important?

To thrive as a Patient Support specialist, you need a solid understanding of healthcare processes, patient care protocols, and often a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic medical terminology is typically required. Outstanding communication, empathy, and problem-solving skills help you effectively address patient concerns and coordinate care. These skills ensure patients receive timely assistance, feel supported, and experience a positive journey through the healthcare system.

What are some typical challenges faced by Patient Support professionals, and how are they addressed in a healthcare setting?

Patient Support professionals often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and handling sensitive or emotional situations. To address these, healthcare organizations provide ongoing training in communication, empathy, and problem-solving skills. Additionally, Patient Support staff typically work closely with medical teams, social workers, and administrative personnel to ensure patients receive comprehensive care and assistance, making collaboration and adaptability essential to success in this role.

What is the role of patient support?

The role of patient support involves assisting patients with their healthcare needs, providing emotional support, and helping them understand treatment plans. Patient support staff often communicate with medical teams, coordinate care, and ensure patients have access to resources and information. Strong communication skills and knowledge of healthcare procedures are essential for this role.

What is the easiest healthcare job that pays well?

A patient support role, such as a medical assistant or patient care technician, is often considered accessible with minimal formal education and on-the-job training. These positions typically offer competitive pay and require strong communication skills, with some certifications like CPR or basic life support enhancing job prospects.

What does a Patient Support specialist do?

A Patient Support specialist assists patients with navigating healthcare systems, answering questions about treatments, insurance, and appointments, and providing emotional and administrative support. They often act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care and information they need. Their role can include helping patients understand medical instructions, access resources, and manage paperwork related to their care.

What jobs pay 4000 a week without a degree?

Patient support roles typically do not pay $4,000 a week without specialized training or certifications. High-paying jobs that can reach this level without a degree often include sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience and licensing rather than formal education.

What is a patient support job?

A patient support job involves assisting patients with their healthcare needs, providing emotional support, and helping them navigate medical procedures or treatments. These roles often require good communication skills, empathy, and knowledge of healthcare protocols, and may include positions such as patient advocates, support coordinators, or care assistants.

What is the difference between Patient Support vs Patient Advocate?

AspectPatient SupportPatient Advocate
CredentialsMay require certifications like Certified Patient Support SpecialistOften requires knowledge of healthcare laws and patient rights, sometimes certifications
Work EnvironmentHospitals, clinics, community health centersLegal settings, healthcare organizations, community outreach
Employer & IndustryHospitals, healthcare providers, community programsHealthcare advocacy groups, legal organizations, hospitals
Search & Comparison IntentUnderstanding roles in patient care supportLearning about patient rights and advocacy

Patient Support focuses on assisting patients with daily needs, education, and emotional support within healthcare settings. Patient Advocates, on the other hand, primarily represent and defend patient rights, navigate healthcare systems, and ensure patients receive appropriate care. While both roles aim to improve patient experiences, Patient Support is more hands-on and service-oriented, whereas Patient Advocates focus on legal and systemic issues.

What are the most commonly searched types of Patient Support jobs in Florida? The most popular types of Patient Support jobs in Florida are:
What are popular job titles related to Patient Support jobs in Florida? For Patient Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Patient Support jobs in Florida look for? The top searched job categories for Patient Support jobs in Florida are:
What cities in Florida are hiring for Patient Support jobs? Cities in Florida with the most Patient Support job openings:
Patient Support jobs near you
Infographic showing various Patient Support job openings in Florida as of July 2026, with employment types broken down into 3% As Needed, 72% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $26,403 per year, or $12.7 per hour.
Patient Support Specialist

Patient Support Specialist

Capital Health Plan

Tallahassee, FL • On-site

$16.25 - $20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 23 days ago

Job description

Are you someone who enjoys helping others and keeping things running smoothly behind the scenes? Do you take pride in making each interaction clear, calm, and positive? Capital Health Plan in Tallahassee, FL is hiring a full-time Patient Support Specialist to serve as a vital connection between patients and healthcare teams. If you're ready to bring professionalism and compassion to every interaction, apply today!


PAY: We offer our Patient Support Specialist a competitive wage.


BENEFITS:

  • Health coverage and dental insurance
  • Health and dependent care spending accounts
  • Short and long-term disability
  • Major disability time off (MDTO)
  • Retirement plan
  • Life and AD&D insurance
  • Voluntary life and AD&D insurance
  • Paid time off (PTO)
  • Employee assistance program
  • SmartDollar

YOUR DAY

As our Patient Support Specialist, you'll answer calls, schedule appointments, and accurately enter information into the EHR while coordinating with providers to keep schedules on track. Throughout the day, you'll assist with check-ins, manage records, collect payments, and help guide them through their visit. By supporting communication through tools like the Patient Portal and ensuring smooth patient flow, you'll play a key role in delivering an organized and positive care experience.


YOUR HOURS

This is a full-time healthcare position with shifts that vary within standard business hours.


REQUIREMENTS

  • High school diploma or GED
  • Clear and professional communication skills
  • Strong attention to detail and ability to follow procedures
  • Ability to learn and use electronic scheduling and medical record systems
  • Ability to multitask while delivering courteous service

At least one month of related experience or training, healthcare or customer service experience, scheduling experience, familiarity with EHR systems, payment collection experience, and a commitment to patient safety are preferred.


OUR MISSION

We are a not-for-profit health care organization that has served the panhandle since 1982, delivering high-quality, affordable, and patient-centered care. Our employees are essential to our continued success, and their passion, motivation, and commitment drive our reputation for excellence and member satisfaction. Whether delivering direct care, supporting patients, or ensuring smooth operations behind the scenes, every team member plays a vital role in fulfilling our mission to improve the health of our communities. We are dedicated to fostering a professional, respectful, and inclusive workplace where employees are valued, supported in their growth, and empowered to make a meaningful impact. Join us!


READY TO APPLY?

If you're looking for a role that blends purpose with professionalism, this is your opportunity. Submit your application today! Our initial application process is fast, simple, and mobile-friendly.


Must have the ability to pass a background check and drug screening test.

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About Capital Health Plan

Sourced by ZipRecruiter

In 1982, a group of Tallahassee’s civic leaders came together to create a quality, affordable health care system to meet the health needs of the community. Forty years later, Capital Health Plan has become a national health care leader. We started with 5,000 members and a network of 75 doctors. We’ve now grown to more than 135,000 members with a broad network of more doctors, hospitals and other health care providers throughout our service area. A key component of CHP’s delivery system is its employed medical staff, who practice in three state-of-the-art health centers CHP has developed to serve its membership. These health centers are equipped with electronic medical records and can accommodate a broad range of preventive, primary, and specialty care services including evening and weekend urgent care, lab, x-ray, digital mammography, ultrasound, colon screening, eye care services, wound care, and a center focused on the needs of chronically ill members. CHP’s ability to offer this highly organized component of its delivery system provides unique opportunities for adding value. The staff model of CHP’s delivery system is the engine of our program, consistently driving better results on measures of clinical care, member satisfaction, and affordability. As a not-for-profit HMO, we exist to improve the health of our communities by providing high quality, comprehensive health plans with low administrative costs, through primary care focused, patient-centered healthcare.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Tallahassee, FL, US

Year founded

1982

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