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Patient Support Assistant Jobs in Florida (NOW HIRING)

Hiregy

Patient Support Advocate

Lakeland, FL · On-site

$17.50 - $20.50/hr

Aug 10, 2026 * Assist patients with enrollment into free medication assistance programs by ... and ongoing patient support. * Maintain accurate documentation within internal systems and ...

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Patient Support Assistant information

See Florida salary details

$23.2K

$26.4K

$29.1K

How much do patient support assistant jobs pay per year?

As of Aug 7, 2026, the average yearly pay for patient support assistant in Florida is $26,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,800.00 and $27,300.00 per year, depending on experience, location, and employer.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are the most commonly searched types of Patient Support jobs in Florida? The most popular types of Patient Support jobs in Florida are:
What are popular job titles related to Patient Support Assistant jobs in Florida? For Patient Support Assistant jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Patient Support Assistant jobs in Florida look for? The top searched job categories for Patient Support Assistant jobs in Florida are:
What cities in Florida are hiring for Patient Support Assistant jobs? Cities in Florida with the most Patient Support Assistant job openings:
Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $26,403 per year, or $12.7 per hour.

Patient Support Advocate

Hiregy

Lakeland, FL • On-site

$17.50 - $20.50/hr

Other

Re-posted 21 days ago

Job description

Job ID 23522 - Patient Support Advocate

Location: Lakeland, FL 33810 - This position is onsite

Pay: $17.50 to $20.50 depending on experience, licensure and skill set
$17.50 - Basic skills required
$19.00- License FL RPhT required
$20.50 - Exceptional skills, License and Bilingual required

Type:  Contract to hire

Training schedule: 
Training will be the first two weeks, onsite, Monday to Friday 9am to 5:30pm, then go onto
assigned shift.

Schedule:
2- Monday to Friday: 10:30 to 7pm
1- Monday to Friday: 11am to 7:30pm
2- Monday to Friday: 11:30am to 8pm

Start date: Aug 10, 2026

Job description

  1. Assist patients with enrollment into free medication assistance programs by reviewing applications, verifying eligibility, and determining qualification based on Federal Poverty Level (FPL) guidelines.
  2. Communicate with patients, healthcare providers, and internal teams regarding application status, benefit verification, medication support, and required documentation.
  3. Manage a high-volume caseload while providing timely follow-up on application decisions, case updates, and ongoing patient support.
  4. Maintain accurate documentation within internal systems and application status portals while ensuring compliance with program guidelines and healthcare regulations.
  5. Deliver compassionate customer service by helping patients navigate specialty medication programs, resolving issues efficiently, and supporting access to therapy.

Nice to have:

  • Previous specialty pharmacy experience
  • Bilingual: Spanish/English
  • Florida Registered Pharmacy Technician license, in good standing
  • Medicare programs, Medicare Savings Programs, Medicare Extra Help

Requirements:

  • Must have healthcare, medical, claims, insurance/preauthorization or any pharmacy related experience (2 years preferred)
  • Knowledge of co-pays, deductibles, prior authorizations
  • High school diploma or equivalent
  • Background check required
  • Drug screening required
  • Employment verification required
  • Education verification required

Apply