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Patient Support Jobs in Oregon (NOW HIRING)

Asante

Patient Support Representative

Medford, OR · On-site

$18.09 - $24.88/hr

The Patient Support Rep answers all incoming calls as the first line of communication for the patients and clinics. Duties may include: scheduling, canceling and rescheduling appointments per ...

Asante

Patient Support Representative

Medford, OR · On-site

$18.09 - $24.88/hr

The Patient Support Rep answers all incoming calls as the first line of communication for the patients and clinics. Duties may include: scheduling, canceling and rescheduling appointments per ...

Asante

Patient Support Representative

Medford, OR · On-site

$18.09 - $24.88/hr

The Patient Support Rep answers all incoming calls as the first line of communication for the patients and clinics. Duties may include: scheduling, canceling and rescheduling appointments per ...

Orchid Health

Patient Support Specialist

Oakridge, OR · On-site

$20 - $21.75/hr

... patient. We currently see thousands of patients at our Oregon clinic locations, all supported by a talented, passionate, and dedicated staff. Our mission is to advance a new model for community ...

Orchid Health

Patient Support Specialist

Oakridge, OR · On-site

$20 - $21.75/hr

... patient. We currently see thousands of patients at our Oregon clinic locations, all supported by a talented, passionate, and dedicated staff. Our mission is to advance a new model for community ...

Orchid Health

Patient Support Specialist

Oakridge, OR · On-site

$20 - $21.75/hr

... patient. We currently see thousands of patients at our Oregon clinic locations, all supported by a talented, passionate, and dedicated staff. Our mission is to advance a new model for community ...

Wallace

Patient Scheduling Coordinator

Portland, OR · On-site

Summary In collaboration with medical, dental, mental health, and patient support teams, the PSC helps ensure patients receive timely, respectful, and efficient access to care and services. Who We ...

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All JobsPatient Support JobsPatient Support Jobs in Oregon

Patient Support information

See Oregon salary details

$32.8K

$37.4K

$41.2K

How much do patient support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for patient support in Oregon is $37,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $38,600.00 per year, depending on experience, location, and employer.

What does a patient support specialist do?

A Patient Support specialist assists patients with navigating healthcare systems, answering questions about treatments, insurance, and appointments, and providing emotional and administrative support. They often act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care and information they need. Their role can include helping patients understand medical instructions, access resources, and manage paperwork related to their care.

What are the key skills and qualifications needed to thrive as a patient support specialist?

To thrive as a Patient Support specialist, you need a solid understanding of healthcare processes, patient care protocols, and often a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic medical terminology is typically required. Outstanding communication, empathy, and problem-solving skills help you effectively address patient concerns and coordinate care. These skills ensure patients receive timely assistance, feel supported, and experience a positive journey through the healthcare system.

What are some typical challenges faced by patient support professionals, and how are they addressed in a healthcare setting?

Patient Support professionals often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and handling sensitive or emotional situations. To address these, healthcare organizations provide ongoing training in communication, empathy, and problem-solving skills. Additionally, Patient Support staff typically work closely with medical teams, social workers, and administrative personnel to ensure patients receive comprehensive care and assistance, making collaboration and adaptability essential to success in this role.

What is the difference between Patient Support vs Patient Advocate?

AspectPatient SupportPatient Advocate
CredentialsMay require certifications like Certified Patient Support SpecialistOften requires knowledge of healthcare laws and patient rights, sometimes certifications
Work EnvironmentHospitals, clinics, community health centersLegal settings, healthcare organizations, community outreach
Employer & IndustryHospitals, healthcare providers, community programsHealthcare advocacy groups, legal organizations, hospitals
Search & Comparison IntentUnderstanding roles in patient care supportLearning about patient rights and advocacy

Patient Support focuses on assisting patients with daily needs, education, and emotional support within healthcare settings. Patient Advocates, on the other hand, primarily represent and defend patient rights, navigate healthcare systems, and ensure patients receive appropriate care. While both roles aim to improve patient experiences, Patient Support is more hands-on and service-oriented, whereas Patient Advocates focus on legal and systemic issues.

What is the role of patient support?

The role of patient support involves assisting patients with understanding their medical conditions, treatment plans, and healthcare procedures. Patient support staff often provide emotional support, coordinate care, and help patients navigate healthcare systems, ensuring they receive appropriate services and resources. Strong communication skills and knowledge of healthcare protocols are essential for this role.

What are the most commonly searched types of Patient Support jobs in Oregon?

The most popular types of Patient Support jobs in Oregon are:

What are popular job titles related to Patient Support jobs in Oregon?

For Patient Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Patient Support jobs in Oregon look for?

The top searched job categories for Patient Support jobs in Oregon are:

What cities in Oregon are hiring for Patient Support jobs?

Cities in Oregon with the most Patient Support job openings:

Patient Support jobs near you
Infographic showing various Patient Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,356 per year, or $18 per hour.

Patient Support Representative

Asante

Medford, OR • On-site

$18.09 - $24.88/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Description

Additional Position Details: FTE: 0.900000 | 36 hours per week | Full Time | Primarily Monday-Thursday/0800-1630 and Friday/0800-1200 

Starting Wage: $18.09-$24.88 per hour, depending on experience .

Position Summary

The Patient Support Rep 1, under general supervision, supports one to three skills (as defined by clinics) via telephone interaction. The Patient Support Rep answers all incoming calls as the first line of communication for the patients and clinics. Duties may include: scheduling, canceling and rescheduling appointments per established protocols; registering patients using accurate demographic and insurance information; identifying the reason for the call and appropriate resolution, scheduling from referrals to Specialty Clinics, identifying post op concerns and appropriate resolution, and directing calls to other departments as needed. A professional and friendly personality demonstrating collaborative interaction with patients, providers and other staff members are integral to the success of this position.

Qualifications

Education

  • High School Diploma or equivalent is required
  • Associate degree in business, healthcare, or related field, preferred.

Experience

  • Minimum 1 year of call center or related sales and customer service experience is required.
Total Rewards

We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:

  • Competitive Pay: Hourly and salaried positions earn market-based compensation. 
  • Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
  • Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
  • Paid Time Off: Generous ETO for part-time and above employees.
  • Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
  • Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, we are guided by our values:

Excellence - Respect - Honesty - Service - Teamwork

Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.

Asante logo

About Asante

Sourced by ZipRecruiter

As the largest healthcare provider in nine counties, Asante provides comprehensive medical care to more than 600,000 people throughout southern Oregon and northern California. At Asante, our top priority is you. We believe each person must be treated with compassion, dignity, honesty and skill. Our 6,347 employees work together to make this ideal a reality, supported by new technology, modern facilities, and a common purpose of healing and hope. Asante is based in Medford, Oregon, and governed by a board of directors composed of local volunteers and physicians. Board members give their time to ensure that the people of nine Southern Oregon and Northern California counties receive high-quality health care services provided with compassion. All decisions are made by people who live and work in our community.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Medford, OR, US

Year founded

1995

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