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Patient Support Jobs in Oregon (NOW HIRING)

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Patient Support information

See Oregon salary details

$32.8K

$37.4K

$41.2K

How much do patient support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for patient support in Oregon is $37,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $38,600.00 per year, depending on experience, location, and employer.

What does a patient support specialist do?

A Patient Support specialist assists patients with navigating healthcare systems, answering questions about treatments, insurance, and appointments, and providing emotional and administrative support. They often act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care and information they need. Their role can include helping patients understand medical instructions, access resources, and manage paperwork related to their care.

What are the key skills and qualifications needed to thrive as a patient support specialist?

To thrive as a Patient Support specialist, you need a solid understanding of healthcare processes, patient care protocols, and often a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic medical terminology is typically required. Outstanding communication, empathy, and problem-solving skills help you effectively address patient concerns and coordinate care. These skills ensure patients receive timely assistance, feel supported, and experience a positive journey through the healthcare system.

What are some typical challenges faced by patient support professionals, and how are they addressed in a healthcare setting?

Patient Support professionals often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and handling sensitive or emotional situations. To address these, healthcare organizations provide ongoing training in communication, empathy, and problem-solving skills. Additionally, Patient Support staff typically work closely with medical teams, social workers, and administrative personnel to ensure patients receive comprehensive care and assistance, making collaboration and adaptability essential to success in this role.

What is the difference between Patient Support vs Patient Advocate?

AspectPatient SupportPatient Advocate
CredentialsMay require certifications like Certified Patient Support SpecialistOften requires knowledge of healthcare laws and patient rights, sometimes certifications
Work EnvironmentHospitals, clinics, community health centersLegal settings, healthcare organizations, community outreach
Employer & IndustryHospitals, healthcare providers, community programsHealthcare advocacy groups, legal organizations, hospitals
Search & Comparison IntentUnderstanding roles in patient care supportLearning about patient rights and advocacy

Patient Support focuses on assisting patients with daily needs, education, and emotional support within healthcare settings. Patient Advocates, on the other hand, primarily represent and defend patient rights, navigate healthcare systems, and ensure patients receive appropriate care. While both roles aim to improve patient experiences, Patient Support is more hands-on and service-oriented, whereas Patient Advocates focus on legal and systemic issues.

What is the role of patient support?

The role of patient support involves assisting patients with understanding their medical conditions, treatment plans, and healthcare procedures. Patient support staff often provide emotional support, coordinate care, and help patients navigate healthcare systems, ensuring they receive appropriate services and resources. Strong communication skills and knowledge of healthcare protocols are essential for this role.

What are the most commonly searched types of Patient Support jobs in Oregon?

The most popular types of Patient Support jobs in Oregon are:

What are popular job titles related to Patient Support jobs in Oregon?

For Patient Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Patient Support jobs in Oregon look for?

The top searched job categories for Patient Support jobs in Oregon are:

What cities in Oregon are hiring for Patient Support jobs?

Cities in Oregon with the most Patient Support job openings:

Patient Support jobs near you
Infographic showing various Patient Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,356 per year, or $18 per hour.

Advanced Medical Support Assistant

SD Department of Veterans Affairs

Portland, OR

$56K/yr

Full-time

Posted 17 days ago

Job description

Portland VA Medical center is looking to fill an Advanced Medical Support Assistant position in the Inpatient & Emergency Services Division (IESID) service line at their Portland, OR campus.
The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.Qualifications:Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficient.
  • Education: High school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official)
    • If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision:
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
Specialized Experience: one year of specialized experience (equivalent to the GS5 grade level) in an advanced or complex clinical setting utilizing numerous advanced patient care systems, scheduling appointments across multiple clinics and coordination of services among a diverse team of medical providers and clinics to include outside agencies, advanced knowledge of medical terminology, advanced knowledge of the technical health care processes, policy and procedures as it relates to coordination of care.
At the GS -6 grade level education cannot be used as a substitution for the above specialized experience.
Candidates must demonstrate the KSAs below:
1. Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
2. Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
3. Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
4. Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
5. Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
6. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
References: VA Handbook 5005/117, Medical Support Assistant Qualification Standard, GS-679. Published August 1, 2019
The full performance level of this vacancy is GS 6.
Physical Requirements: The work is mostly sedentary but may require periods of standing or walking however, there are no physical requirements for the 0679 Medical Support Assistant occupation.Education:High School Completion or higher
If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision:
  • Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official)

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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