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Patient Services Assistant Jobs in Oregon (NOW HIRING)

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Patient Services Assistant information

See Oregon salary details

$11

$20

$28

How much do patient services assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient services assistant in Oregon is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.65 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Oregon?

The most popular types of Patient Services jobs in Oregon are:

What are popular job titles related to Patient Services Assistant jobs in Oregon?

For Patient Services Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Patient Services Assistant jobs in Oregon look for?

The top searched job categories for Patient Services Assistant jobs in Oregon are:

What cities in Oregon are hiring for Patient Services Assistant jobs?

Cities in Oregon with the most Patient Services Assistant job openings:

Infographic showing various Patient Services Assistant job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,736 per year, or $20.1 per hour.

Patient Services Representative

Pinnacle Fertility Inc.

Portland, OR

$19 - $23/hr

Full-time

Re-posted 24 days ago


Pinnacle Fertility rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The Patient Services Representative plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Services Representative, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.

We are seeking a Patient Services Representative to join our dedicated team at Pinnacle Fertility- Oregon in Downtown Portland, OR. This is a full-time, onsite position, working Monday through Friday with rotating schedules of 6:30 AM - 3:00 PM, 7:00 AM- 3:30 PM, 7:30 AM - 4:00 PM, and 8:00 AM - 4:30 PM, including participation in an observed holiday rotation.

Key Responsibilities

  • Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
  • Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
  • Maintain accurate patient records, process billing information, and collect copays.
  • Ensure the reception area is clean, organized, and welcoming for all visitors.
  • Assist with additional projects and administrative duties as assigned.

Position Requirements

  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a medical office, customer service, or front desk role.
  • Skills:
    • Strong communication, organizational, and multitasking skills.
    • Proficiency with electronic medical records (EMR) and basic computer skills.
    • Bilingual in Spanish is a plus.

Compensation & Benefits

  • Hourly Rate: $19.00 - $23.00 per hour (final offers based on experience, skills, and qualifications).
  • Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.


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