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Patient Services Assistant Jobs in Oregon (NOW HIRING)

Salem Clinic PC

Patient Service Admitting, OB/GYN

Salem, OR · On-site

$19.80 - $26.16/hr

Join us in delivering exceptional healthcare services while fostering a supportive atmosphere where ... Distribute and/or assist patient in completion of forms. * Answer telephones promptly and ...

Salem Clinic PC

Patient Service Detail Specialist

Salem, OR · On-site

$20.79 - $27.47/hr

Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic ... Enter information per protocol into an electronic health record. * Assist with coverage for PBX ...

Stcharles

Patient Service Representative

Bend, OR · On-site

$21.30 - $27.69/hr

The Patient Services Representative (PSR) acts as liaison between patients and the clinical staff by facilitating clerical, reception, scheduling, and registration duties. This role will assist with ...

Stcharles

Patient Service Representative

Bend, OR · On-site

$21.30 - $27.69/hr

The Patient Services Representative (PSR) acts as liaison between patients and the clinical staff by facilitating clerical, reception, scheduling, and registration duties. This role will assist with ...

Stcharles

Patient Service Representative

Bend, OR · On-site

$21.30 - $27.69/hr

The Patient Services Representative (PSR) acts as liaison between patients and the clinical staff by facilitating clerical, reception, scheduling, and registration duties. This role will assist with ...

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Patient Services Assistant information

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$11

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$28

How much do patient services assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient services assistant in Oregon is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.65 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Oregon?

The most popular types of Patient Services jobs in Oregon are:

What are popular job titles related to Patient Services Assistant jobs in Oregon?

For Patient Services Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Patient Services Assistant jobs in Oregon look for?

The top searched job categories for Patient Services Assistant jobs in Oregon are:

What cities in Oregon are hiring for Patient Services Assistant jobs?

Cities in Oregon with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,736 per year, or $20.1 per hour.

Patient Services Representative

Umpqua Health Newton Creek

Roseburg, OR

$18 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

On Site: Monday- Friday 10am-7pm PST, one Saturday
each monthAt Umpqua Health, we believe great care starts
with great people. We're on a mission to improve lives in our community by
making healthcare more accessible, compassionate, and effective. Join a team
that values integrity, collaboration, and innovation every step of the way.As a Patient Services Representative (PSR),
you're the face and voice of Umpqua Health. Whether greeting patients at the
front desk or handling calls, youll help make every patient feel heard,
supported, and taken care of. Your work helps drive operational excellence and
supports high-quality, patient-centered care.What Youll DoPatient Interaction & Communication
Greet and assist
patients and visitors with warmth, professionalism, and empathy

Check-in patients by
verifying and updating demographic and insurance information

Notify clinical staff
promptly of patient arrivals

Answer incoming phone
calls, route messages, and respond to patient inquiries

Schedule, reschedule,
and confirm appointments using the EMR

Provide directions and
general information about clinical services and procedures
Administrative & Clerical Support
Maintain accurate and
timely documentation in the EMR and Docutrak systems

Accurately enter
patient information, authorizations, and clinical notes into records

Ensure waiting areas
and front desk workspaces are clean, organized, and stocked

Sort and distribute
mail, faxes, and other incoming documentation

Prepare, scan, and file
paperwork, ensuring confidentiality and compliance with HIPAA

Perform daily
self-audits to ensure the accuracy and quality of data entry and
tasks
Insurance, Billing & Operational Duties
Verify insurance
eligibility and coverage for Oregon Health Plan, Medicare, and commercial
plans

Collect and process
patient co-pays and other payments

Assist patients with
basic billing questions and refer to complex issues appropriately

Support billing
processes by entering and tracking authorizations as needed

Maintain familiarity
with insurance updates and coverage requirements
Team Support & Communication
Assist with
preparation of daily schedules for clinical teams

Support providers and
clinical staff with administrative and operational needs

Alert supervisor to
any issues, delays, or abnormalities that arise during the workday

Collaborate with
coworkers and leadership to improve workflows and patient experience

Perform other duties
as assigned to help fulfill Umpqua Healths mission, vision, and
values
What Youll BringHigh school diploma or
equivalent required Minimum 1 year of
experience in customer service, healthcare, or front-desk role Strong communication
skills with a calm, friendly, and helpful demeanor High level of
attention to detail, time management, and organization Comfort with Microsoft
Office Ability to maintain
professionalism and confidentiality in a fast-paced environment Bilingual fluency in
SpanishExperience with EHR
software, preferably eClinicalWorksCompensation varies based on experience, education, and location: $18-$21/hrWe care about our team just as much as we care about
our community. When you join Umpqua Health, youll get access to:
Medical, Dental &
Vision Plans
Health & Flexible
Spending Accounts
PTO + Paid Holidays
401(k) Retirement Plan
+ Paid Family Leave
Employee Assistance
Programs
Short & Long-Term
Disability Insurance
Career Advancement
Opportunities

Apply