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Patient Services Jobs (NOW HIRING)

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Pay: $25.00 per hour Patient Services Representative Location: Onsite Schedule: Monday-Friday | 7:00 a.m. - 3:30 p.m. Join the InSync Team! InSync is seeking a detail-oriented and customer-focused ...

Patient Services Lead

Chattanooga, TN · On-site

$16 - $21.75/hr

Patient Service Team Leaders, under the direction of the area supervisor, ensure that daily work of the Patient Service Centers (PSCs) and In-office Patient Services Technician (IOPSTs) are completed ...

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Patient Services Rep

Hillsborough, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family Care Req #: 0000257009 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

Patient Services Rep

Hillsborough, NJ · On-site

$20.60 - $25.84/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family Care Req #: 0000257009 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

Patient Services Lead

Chattanooga, TN · On-site

$15 - $20.50/hr

Patient Service Team Leaders, under the direction of the area supervisor, ensure that daily work of the Patient Service Centers (PSCs) and In-office Patient Services Technician (IOPSTs) are completed ...

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Patient Services information

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$12

$21

$29

How much do patient services jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient services in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What is patient services?

Patient Services refers to a range of non-clinical support roles in healthcare settings that help patients navigate their care experience. Staff in Patient Services assist with scheduling appointments, answering questions, handling registration and check-in procedures, and addressing concerns about billing or insurance. They act as a crucial link between patients and medical staff, ensuring smooth communication and a positive experience during visits. Patient Services professionals work in hospitals, clinics, and other healthcare facilities, providing essential administrative and customer service support.

What is the difference between Patient Services vs Medical Receptionist?

AspectPatient ServicesMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in patient care or healthcare administrationHigh school diploma; often requires familiarity with medical office software
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, outpatient facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, outpatient clinics, healthcare facilities
Common Search & ComparisonPatient Services vs Medical Receptionist

Patient Services roles focus on assisting patients with their needs, coordinating care, and providing support throughout their healthcare experience. Medical Receptionists primarily handle administrative tasks like scheduling, check-in, and managing patient records. While both roles work closely in healthcare settings, Patient Services positions often involve more direct patient interaction and support, whereas Medical Receptionists focus on front-desk administrative duties.

What are some common challenges faced in a patient services role, and how can they be managed effectively?

Professionals in Patient Services frequently navigate high volumes of inquiries, varying patient emotions, and the need to coordinate with multiple departments. Managing these challenges effectively requires strong communication skills, empathy, and the ability to multitask in a fast-paced environment. Building rapport with patients, staying organized, and maintaining clear communication with healthcare teams can help ensure smooth operations and a positive patient experience.

What are the key skills and qualifications needed to thrive in patient services, and why are they important?

To thrive in Patient Services, you need strong organizational abilities, familiarity with healthcare procedures, and typically a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHRs), and basic office equipment is often required. Exceptional interpersonal skills, empathy, and effective communication make individuals stand out in this role. These skills are essential for ensuring smooth patient interactions, efficient clinic operations, and a positive healthcare experience.
More about Patient Services jobs
What cities are hiring for Patient Services jobs? Cities with the most Patient Services job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
What states have the most Patient Services jobs? States with the most job openings for Patient Services jobs include:
Infographic showing various Patient Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,477 per year, or $21.4 per hour.

Patient Services Coordinator

Graham Personnel Services

Greensboro, NC

$18 - $19/hr

Full-time

Posted 7 days ago


Job description

Patient Services Coordinator


Location: Greensboro, NC
Job Type: Temp-to-Hire
Pay: $18.00–$19.00 per hour, depending on experience
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Temp-to-Hire opportunity with the potential for long-term employment.


Our client is seeking a detail-oriented and compassionate Patient Services Coordinator to join this Greensboro team. This position plays a vital role in supporting patients by verifying insurance coverage, obtaining authorizations, coordinating documentation, and providing exceptional customer service throughout the patient experience.

This is an excellent opportunity for someone with medical office, insurance verification, patient coordination, or healthcare administrative experience who is looking to grow within a well-established organization. There is potential for future advancement into leadership and office management opportunities.


Essential Responsibilities
  • Verify patient insurance benefits and demographic information.
  • Obtain and track insurance authorizations.
  • Collect required documentation and medical records from physician offices.
  • Monitor authorization approvals and communicate status updates.
  • Answer incoming phone calls and assist patients with questions regarding services and accounts.
  • Maintain accurate patient records and documentation.
  • Communicate with patients, physicians' offices, and insurance providers to ensure timely processing.
  • Collect co-insurance payments when applicable.
  • Provide exceptional customer service while maintaining patient confidentiality.
  • Assist with administrative and office support functions as needed.

Qualifications
  • Previous experience in a medical office, healthcare administration, patient services, insurance verification, medical billing, referrals, authorizations, or a related role preferred.
  • Knowledge of Medicare, Medicaid, and commercial insurance plans is highly preferred.
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience working with computers and electronic medical records (EMR) systems preferred.
  • High school diploma or equivalent required.

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