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Patient Services Jobs (NOW HIRING)

PathGroup

Patient Services Supervisor

White House, TN · On-site

Patient Services Supervisor, under the direction of the Regional Patient Services Manager, ensure that daily work of the Patient Services Centers (PSCs) and In-office Patient Services Technician ...

Boston Vision LLC

Patient Services Rep

Burlington, MA · On-site

$18 - $22/hr

Boston Vision is an academic private practice, at the vanguard of eye care and patient service. Since founding Boston Vision in 2000, we have relentlessly pursued both improvement in patient ...

divvyDOSE

Patient Services Representative

Newburgh, NY

$17.50 - $22.25/hr

Patient Services Representative Optum NY/NJ, is seeking a Patient Services Representative to join our team in Newburgh, NY. Optum is a clinician-led care organization that is changing the way ...

Family HealthCare

Patient Services Specialist

Fargo, ND · On-site

$17/hr

Join Family HealthCare in Fargo as a Full-Time Patient Services Specialist and be part of a team that thrives on compassion and diversity. This onsite position offers an exciting opportunity to ...

Defy Medical

Patient Services Representative

Tampa, FL · On-site

$17.50/hr

The Patient Services Team plays a pivotal role in the patient care plan. Through patience, integrity, education, and understanding a Patient Services Representative will guide our patients to feeling ...

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How much do patient services jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for patient services in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What are Patient Services?

Patient Services refers to a range of non-clinical support roles in healthcare settings that help patients navigate their care experience. Staff in Patient Services assist with scheduling appointments, answering questions, handling registration and check-in procedures, and addressing concerns about billing or insurance. They act as a crucial link between patients and medical staff, ensuring smooth communication and a positive experience during visits. Patient Services professionals work in hospitals, clinics, and other healthcare facilities, providing essential administrative and customer service support.

What is the difference between Patient Services vs Medical Receptionist?

AspectPatient ServicesMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in patient care or healthcare administrationHigh school diploma; often requires familiarity with medical office software
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, outpatient facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, outpatient clinics, healthcare facilities
Common Search & ComparisonPatient Services vs Medical Receptionist

Patient Services roles focus on assisting patients with their needs, coordinating care, and providing support throughout their healthcare experience. Medical Receptionists primarily handle administrative tasks like scheduling, check-in, and managing patient records. While both roles work closely in healthcare settings, Patient Services positions often involve more direct patient interaction and support, whereas Medical Receptionists focus on front-desk administrative duties.

What are some common challenges faced in a Patient Services role, and how can they be managed effectively?

Professionals in Patient Services frequently navigate high volumes of inquiries, varying patient emotions, and the need to coordinate with multiple departments. Managing these challenges effectively requires strong communication skills, empathy, and the ability to multitask in a fast-paced environment. Building rapport with patients, staying organized, and maintaining clear communication with healthcare teams can help ensure smooth operations and a positive patient experience.

What are the key skills and qualifications needed to thrive in Patient Services, and why are they important?

To thrive in Patient Services, you need strong organizational abilities, familiarity with healthcare procedures, and typically a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHRs), and basic office equipment is often required. Exceptional interpersonal skills, empathy, and effective communication make individuals stand out in this role. These skills are essential for ensuring smooth patient interactions, efficient clinic operations, and a positive healthcare experience.
More about Patient Services jobs
What cities are hiring for Patient Services jobs? Cities with the most Patient Services job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
What states have the most Patient Services jobs? States with the most job openings for Patient Services jobs include:
What job categories do people searching Patient Services jobs look for? The top searched job categories for Patient Services jobs are:
Patient Services jobs near you
Patient Services Manager

Patient Services Manager

Culinary Services Group

Glasgow, KY • On-site

$65K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Culinary Services Group is hiring immediately for a Patient Services Manager position.

  • Location: Glasgow, KY
  • Schedule: M-F
  • Requirement: Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations 
  • Pay Range: $65,000-$68,000 / year

Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.

In this role, you will support the successful operation of the Food & Nutrition Services Department by overseeing patient meal service, ensuring patient satisfaction, and assisting with daily foodservice operations. You will play a key role in maintaining quality standards, supporting tray assembly and delivery processes, resolving patient concerns, and collaborating closely with nursing staff and team members to ensure an exceptional dining experience for patients and residents.

Job Summary

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State.

Key Responsibilities:

  • Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
  • Hires, directs, coaches, trains, and develops patient service team members
  • Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
  • Ensures patient services staff assists in achieving stated patient satisfaction goals
  • Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
  • Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs


Qualifications:

  • Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
  • Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
  • Minimum of one (1) year experience in food service management preferred in an acute care setting
  • ServSafe® certified, desirable
  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

We are looking for someone with strong leadership and communication skills, a passion for hospitality and customer service, and the ability to thrive in a fast-paced healthcare environment. Experience within foodservice operations, healthcare, hospitality, senior living, restaurants, or corporate dining environments is highly valued. A strong focus on quality, sanitation, patient satisfaction, and team development will be essential for success in this role. 

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions offer the following benefits to team members: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to team members: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs

Team Members may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CCL.pdf

Culinary Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.


Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

CSG maintains a drug-free workplace.