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Patient Services Associate Jobs (NOW HIRING)

Sakakawea Medical Center

Patient Services Associate

Hazen, ND · On-site

$14.50 - $18.50/hr

Patient Services Associate -BusinessOffice Part-time, 27 hours/week, (3) 9-hour shifts/week. Weekday shifts between 6:30 am and 7:30 pm. Rotating weekends and holidays. Weekend shifts are from 7:30 ...

Project Renewal

Patient Services Associate

Manhattan, NY · On-site

$44K/yr

Patient Services Associate Program: Mobile Health Programs/Medvan Schedule: Monday - Friday 9am 5pm Salary: $44,500 Program Overview: Reporting to the Mobile Operations Manager, the Mobile Health ...

Project Renewal

Patient Services Associate

New York, NY · On-site

$44K/yr

Patient Services Associate Program : Mobile Health Programs/Medvan Schedule: Monday - Friday 9am 5pm Salary: $44,500 Program Overview: Reporting to the Mobile Operations Manager, the Mobile Health ...

FasTemps

Patient Services Associate

Ann Arbor, MI · On-site

$16.75 - $21/hr

Experienced Patient Service Associate 5:30 am to 2 pm, Mon. - Fri. Cardiovascular Center, University of Michigan 1500 E. Medical Center Drive, Ann Arbor 48109 (connected to the main hospital) Orange ...

Pediatrix

Patient Services Associate

Cumming, GA · On-site

$15.25 - $19.25/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

Pediatrix

Patient Services Associate

Cumming, GA · On-site

$15.25 - $19.25/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

Pediatrix

Patient Services Associate

Melbourne, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

Pediatrix

Patient Services Associate

Melbourne, FL · On-site

$15.75 - $20/hr

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with ...

Pediatrix

Patient Services Associate

Fort Myers, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

Pediatrix

Patient Services Associate

Salt Lake City, UT · On-site

$16.50 - $20.75/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

Pediatrix

Patient Services Associate

Salt Lake City, UT · On-site

$16.50 - $20.75/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

Pediatrix

Patient Services Associate

Houston, TX · On-site

$16.25 - $20.50/hr

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with ...

Pediatrix

Patient Services Associate

Fort Myers, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

Pediatrix

Patient Services Associate

Melbourne, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

Pediatrix

Patient Services Associate

Fort Myers, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

Pediatrix

Patient Services Associate

Houston, TX · On-site

$16.25 - $20.50/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

Pediatrix

Patient Services Associate

Fort Myers, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate ...

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Patient Services Associate information

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$12

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How much do patient services associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient services associate in the United States is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are the duties of a patient services associate?

A patient services associate is responsible for scheduling appointments, verifying patient information, checking in and out patients, and managing medical records. They often communicate with patients, insurance companies, and healthcare providers, and may use electronic health record (EHR) systems to ensure accurate documentation and efficient office operations.
What cities are hiring for Patient Services Associate jobs? Cities with the most Patient Services Associate job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
What states have the most Patient Services Associate jobs? States with the most job openings for Patient Services Associate jobs include:
Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,427 per year, or $19 per hour.

Patient Services Associate

New Day Executive Search

New London, CT • On-site

$17 - $21.25/hr

Other

Re-posted 17 days ago

Job description

Patient Service Associate

The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency's commitment to excellence. They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.

Role And Responsibilities

Patient Experience:

  • Provide exceptional customer service to all patients, visitors and callers
  • Oversee the safe, efficient, and comfortable atmosphere of the reception area
  • Greet patients and other visitors to the agency and assist them as appropriate
  • Review schedules daily to ensure accuracy and fill appointment opportunities
  • Schedule and reschedule appointments in accordance with CHC scheduling guidelines
  • Collect, verify, update and document patient demographics, insurance information and forms
  • Reconcile patient visits daily

Insurance:

  • Verify active insurance coverage and status and update information as necessary
  • Collect patient payments, balances and copays
  • Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date
  • Complete end of day reporting and ensure records balance

Phones:

  • Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system, per CHC guidelines
  • Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per CHC Indexing protocols

HIPAA:

  • Consistently ensure and maintain patient confidentiality

Other:

  • Escalate concerns to site leads/Operations Manager and offer suggestions for improvement
  • Support manager in monitoring inventory of supplies for the office
  • Meet and exceed assigned individual and departmental goals
  • Other duties and projects as assigned
Qualifications
  • Associates degree, medical office or medical assistant degree, or 2+ years of relevant experience in a patient services role
  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Proven ability to multi task
  • Problem solving and critical thinking skills
  • Excellent organizational skills
  • Healthcare experience in Medical, Dental, or Behavioral Health preferred
  • Experience with Microsoft Power Point, Excel, Word, preferred
  • Bilingual skills, Spanish speaking, required

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