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Patient Services Associate Jobs in Arizona (NOW HIRING)

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Patient Services Associate information

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$12

$17

$23

How much do patient services associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient services associate in Arizona is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Arizona?

The most popular types of Patient Services jobs in Arizona are:

What cities in Arizona are hiring for Patient Services Associate jobs?

Cities in Arizona with the most Patient Services Associate job openings:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,742 per year, or $17.7 per hour.

Patient Services Specialist

143162 Neurosurgical Associates

Chandler, AZ • On-site

$18.50 - $25/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 26 days ago

Job description

Description:

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.


Do you have what it takes to be part of our World-Class team?

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

As one of the largest private group practices in the US, BBS is looking for a Patient Services Specialist to join our Location! In general, the Patient Services Specialist will:

  • Prepare front office for daily activities.
  • Warmly greet patients, guests, vendors, and visitors
  • Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
  • Collects co-pay if necessary and issues receipt.
  • Notifies physician office and/or clinic staff of patient arrivals.
  • Maintains accurate and timely patient information in AthenaOne databases.
  • Answer telephones and transfers caller to appropriate staff member
  • Help create an extraordinary patient experience!

EXPERIENCE:

  • Prior experience in a medical office setting preferred but we are willing to train.

Comp & Benefits:

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:

  • Choice of two medical plans – HRA, HDHP/HSA options
  • Dental and Vision plan
  • Disability – short-term & long-term, 100% employer paid.
  • Basic Life/AD&D, 100% employer paid.
  • Voluntary Life/AD&D available for employee, spouse, and children
  • Voluntary Critical Illness and Accident coverage
  • Paid Holidays
  • Next day pay
Requirements: