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Patient Services Assistant Jobs in Arizona (NOW HIRING)

HonorHealth

Food Services - Patient

Scottsdale, AZ · On-site

They will also assist with the food production and assembly processes. ESSENTIAL FUNCTIONS * Delivery of patient trays during meal service within established time frames ensuring that therapeutic ...

OrthoArizona

Patient Services Specialist

Glendale, AZ · On-site

$18 - $22/hr

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

OrthoArizona

Patient Services Specialist

Glendale, AZ · On-site

$17/hr

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

OrthoArizona

Patient Services Specialist

Phoenix, AZ · On-site

$17/hr

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

OrthoArizona

Patient Services Specialist

Gilbert, AZ · On-site

$17/hr

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

OrthoArizona

Patient Services Specialist

Gilbert, AZ · On-site

$17/hr

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

OrthoArizona

Patient Services Specialist

Glendale, AZ · On-site

$17/hr

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

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Patient Services Assistant information

See Arizona salary details

$10

$17

$24

How much do patient services assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient services assistant in Arizona is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $20.82 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Arizona?

The most popular types of Patient Services jobs in Arizona are:

What are popular job titles related to Patient Services Assistant jobs in Arizona?

For Patient Services Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Patient Services Assistant jobs in Arizona look for?

The top searched job categories for Patient Services Assistant jobs in Arizona are:

What cities in Arizona are hiring for Patient Services Assistant jobs?

Cities in Arizona with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,786 per year, or $17.7 per hour.

Patient Services Assistant

SD Department of Veterans Affairs

Phoenix, AZ • On-site

$47K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Patient Services Assistant (PSA) position is assigned to the Connected Care service and serves as clinical administrative support within the Phoenix VA Medical Center. The incumbent in this assignment will support all facets of the Connected Care service.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/28/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to the next lower grade level (GS-5) in Federal Service, that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Patient Services Assistant, GS-6 position, and that is typically in or related to the work of this position. Specialized experience includes: performing a full range of administrative support for an office; receiving visitors and phone calls; reviewing all incoming and outgoing correspondence; scheduling meetings; and utilizing office automation software such as Microsoft Office (Word, Excel, and PowerPoint).

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:There is no educational substitution at this grade level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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