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Patient Service Representative Jobs in Arizona (NOW HIRING)

Solis Mammography

Patient Service Representative

Phoenix, AZ · On-site

$17.50 - $22/hr

Patient Service Representative Looking to elevate your career? Join us! Work Location: 11220 N Tatum Blvd, Suite 105, Phoenix, AZ 85028 Work Hours: Full-Time, 40 hours weekly, Monday & Wednesday 7 ...

ZOLL LifeVest

Patient Service Representative

Flagstaff, AZ · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Tucson, AZ · On-site

$16.50 - $21/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Flagstaff, AZ · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Flagstaff, AZ · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Tucson, AZ · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Tucson, AZ · On-site

$16.50 - $21/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Tucson, AZ · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Flagstaff, AZ · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

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All JobsPatient Service Representative JobsPatient Service Representative Jobs in Arizona

Patient Service Representative information

See Arizona salary details

$12

$18

$24

How much do patient service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient service representative in Arizona is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are the most commonly searched types of Patient Service Representative jobs in Arizona? The most popular types of Patient Service Representative jobs in Arizona are:
What are popular job titles related to Patient Service Representative jobs in Arizona? For Patient Service Representative jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Arizona look for? The top searched job categories for Patient Service Representative jobs in Arizona are:
What cities in Arizona are hiring for Patient Service Representative jobs? Cities in Arizona with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Arizona as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $38,275 per year, or $18.4 per hour.

Patient Service Representative

Comprehensive Breast Care Center Inc. dba Solis

Phoenix, AZ • On-site

$17 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Patient Service Representative

Looking to elevate your career? Join us!

Work Location:11220 N Tatum Blvd, Suite 105, Phoenix, AZ 85028

Work Hours:Full-Time, 40 hours weekly, Monday & Wednesday 7:15AM - 4:00PM,Tuesday, Thursday & Friday 7:45AM - 4:30PM &Saturday 3rd Saturday each month 7:45am-12:00pm

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights:

  • High-performing, patient-centered culture with strong teamwork and accountability
  • Collaborative environment with supportive leadership and team partnership
  • Opportunities for growth, cross-training, and involvement in new initiatives


Here is what you will need:

  • High School diploma;
  • Two years of healthcare registration or customer service experience preferred
  • Basic knowledge of cash handling;
  • Basic knowledge of medical terminology, preferred;
  • Ability to read, write, and comprehend simple instructions and short correspondence;
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
  • Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
  • Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative:

  • Provide services and support for the following areas:
    • Understands, promotes and demonstrates the Solis Way
    • Greet patients in a professional and friendly manner;
    • Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
    • Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
    • Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
    • Responsible for collecting patient payments which can include explaining benefits given from
    • insurance verification when necessary;
    • Prepare paperwork for future appointments incorporating additional paperwork needed for
    • specific exams or payors as necessary;
    • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
    • requests;
    • Schedule and reschedule patients as necessary;
    • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
    • Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

  • A Great Place to Work for the fourth year in a row!
  • Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

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