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Patient Services Manager Jobs in Arizona (NOW HIRING)

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

Manage schedule, assist with insurance verification and other physical therapy insurance ... Excellent customer / patient service * Knowledge of medical terminology * Working knowledge of ...

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Showing results 1-20

Patient Services Manager information

See Arizona salary details

$28K

$61.6K

$104.4K

How much do patient services manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for patient services manager in Arizona is $61,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $73,600.00 per year, depending on experience, location, and employer.

What does a patient services manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

How does a patient services manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How hard is it to become a patient services manager?

Becoming a patient services manager typically requires a bachelor's degree in healthcare administration, management, or a related field, along with several years of experience in healthcare or patient services. Strong leadership, communication skills, and knowledge of healthcare regulations are also important, and some roles may require certification such as Certified Medical Manager (CMM).

What are the most commonly searched types of Patient Services jobs in Arizona?

The most popular types of Patient Services jobs in Arizona are:

What are popular job titles related to Patient Services Manager jobs in Arizona?

For Patient Services Manager jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Patient Services Manager jobs?

Cities in Arizona with the most Patient Services Manager job openings:

Infographic showing various Patient Services Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $61,583 per year, or $29.6 per hour.

Patient Services Specialist

OrthoArizona

San Tan Valley, AZ • On-site

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


OrthoArizona rating

6.5

Company rating: 6.5 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

612th of 896 rated healthcare providers


Job description

Medical Receptionist

OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint.

What to Expect as a Medical Receptionist with OrthoArizona:

  • Pay: Starting from $17 per hour
  • Location: Queen Creek, AZ
  • A robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k; wellness reimbursements, and more.
  • State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth.
  • Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization.
  • A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care.

As a Medical Receptionist with OrthoArizona, you'll get to:

  • Answers phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patients
  • Be the 1st point of contact for our patients: Greet, Check In, Check Out and provide excellent patient service.
  • Manage schedule, assist with insurance verification and other physical therapy insurance requirements
  • Support physical therapy staff by keeping the front desk organized and running smoothly
  • Assist in indexing patient documents to the correct patient chart
  • Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart
  • Assist with other duties as needed during down time
  • All other duties as assigned.

Qualifications Include:

  • Excellent customer / patient service
  • Knowledge of medical terminology
  • Working knowledge of computer programs
  • Excellent written and verbal communication skills
  • Understand/Perform training on practice management software
  • Continue to expand knowledge of practice management software as updates occur
  • Follow all Standard Operating Procedures
  • Minimum Qualifications
  • High School diploma or GED

Preferred Experience:

  • At least one year of medical office experience
  • Bilingual a plus
  • Basic phone handling skills - Contact Center experience
  • Basic knowledge of insurance plans and the specialty referral process

About OrthoArizona:

  • Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.

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