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Patient Services Manager Jobs in Columbus, OH (NOW HIRING)

Patient Services Floater

Columbus, OH

$16.25 - $22.50/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy ... Submits accurate expense and travel logs on Monday for the week prior or as directed by management.

Patient Services Floater

Columbus, OH

$17 - $23.25/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy ... Submits accurate expense and travel logs on Monday for the week prior or as directed by management.

Patient Services Floater

Columbus, OH · On-site

$17 - $23.25/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy ... Submits accurate expense and travel logs on Monday for the week prior or as directed by management.

Patient Services Technician

Columbus, OH · On-site

$16.75 - $23/hr

Patient Services Technician under the direction of the area supervisor performs daily patient ... Submits accurate expense and travel logs Monday for the week prior or as directed by management.

Patient Services Technician

Columbus, OH · On-site

$16.75 - $23/hr

Patient Services Technician under the direction of the area supervisor performs daily patient ... Submits accurate expense and travel logs Monday for the week prior or as directed by management.

Manage cashier box and daily deposits according to company policies * Process walk-in patients and visitors * Scheduling and rescheduling appointments * Manage medical records (maintains, files/scans ...

Manage cashier box and daily deposits according to company policies * Process walk-in patients and visitors * Scheduling and rescheduling appointments * Manage medical records (maintains, files/scans ...

Manage cashier box and daily deposits according to company policies * Process walk-in patients and visitors * Answer phones and schedule appointments * Manage medical records (maintains, files/scans ...

Manage cashier box and daily deposits according to company policies * Process walk-in patients and visitors * Answer phones and schedule appointments * Manage medical records (maintains, files/scans ...

Patient Services Representative

Gahanna, OH · On-site

$16.15 - $28.80/hr

Manage cashier box and daily deposits according to company policies * Process walk-in patients and visitors * Scheduling and rescheduling appointments * Manage medical records (maintains, files/scans ...

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Patient Services Manager information

See Columbus, OH salary details

$27.5K

$60.7K

$102.8K

How much do patient services manager jobs pay per year?

As of May 28, 2026, the average yearly pay for patient services manager in Columbus, OH is $60,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $72,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Services Manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

How does a Patient Services Manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What does a Patient Services Manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of hospitals and health systems, with salaries often exceeding $200,000 annually. Other high-paying positions include Chief Medical Officers and Chief Operating Officers, who oversee strategic and operational functions and typically require extensive experience and advanced degrees.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the most commonly searched types of Patient Services jobs in Columbus, OH? The most popular types of Patient Services jobs in Columbus, OH are:
What are popular job titles related to Patient Services Manager jobs in Columbus, OH? For Patient Services Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Patient Services Manager jobs in Columbus, OH look for? The top searched job categories for Patient Services Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Patient Services Manager jobs? Cities near Columbus, OH with the most Patient Services Manager job openings:
Infographic showing various Patient Services Manager job openings in Columbus, OH as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,663 per year, or $29.2 per hour.
Patient Services Floater

Patient Services Floater

PathGroup

Columbus, OH

$16.25 - $22.50/hr

Other

Posted 14 days ago


PathGroup rating

6.9

Company rating: 6.9 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

71st of 103 rated laboratories


Job description

JOB SUMMARY:
Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately and on time. Patient Services Floater works assisting with coverage of client locations as needed. Travel is required. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
  • Ready to travel to a client assignment within a designated region with short notice.
  • Greets customers appropriately. Treat all customers in a courteous manner.
  • Ensures all field patient service and PSC specimens are collected accurately and on time.
  • Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
  • Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
  • Completes requisitions accurately in Pathconnect and/or other Pathgroup computer applications.
  • Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
  • Researches test/client information utilizing lab computer system.
  • Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
  • Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by the specific to protocol deemed necessary for transport to maintain the integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.
  • Maintains required records and documentation.
  • Maintains daily records and all appropriate PSC/IOPST Patient Service logs.
  • Assists with the compilation of monthly statistics and data.
  • Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.
  • Approves time in the attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs on Monday for the week prior or as directed by management.
  • Demonstrates organizational commitment.
  • Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
  • Utilizes time appropriately. Capable of maintaining fluctuating patient flow.
  • Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.
  • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
  • Performs duties in an independent manner.
  • Communicates pertinent information/issues to supervisor, manager or group leader for resolution.
  • Contributes to a positive work climate and to the team effort of the department and company.
  • Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
  • Assist with periodic inventory counts, report shortages and problems to the group leader or supervisor as they occur.
  • Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.
  • Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
  • Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
  • Works with other departments within PathGroup and subsidiaries.
  • Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
  • Other duties as assigned.
EDUCATION & LICENSURE:
  • High School Diploma or GED is required; Equivalent work experience (3 years) may be considered if permitted by state and laboratory guidelines.
  • Medical training as a medical assistant or paramedic preferred.
  • Phlebotomy Certification is preferred. (Required in Louisiana)
REQUIREMENTS:
  • 1 -- 3 years of prior job-related experience is required
  • 3 or more years of prior job-related experience preferred.
  • Must have reliable transportation and communication.
  • Proof of auto insurance required.
  • Valid Driver's License with a minimum of 1 year driving experience.
  • Less than 3 minor moving violation convictions within the previous 3 years.
  • Overnight stays may be required.

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