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Patient Services Assistant Jobs (NOW HIRING)

capslo

Patient Services Assistants play a vital role in supporting both front and back-office operations at the Center for Health and Prevention Reproductive Healthcare Clinics. They help ensure smooth ...

FasTemps

Patient Services Assistant

Ann Arbor, MI

$18/hr

Patient Services Assistant Company Name: University of Michigan Compensation: $18.00 per hour Location: Ann Arbor, MI Shift: Monday-Friday Hours: 8:30 AM - 5:00 PM Detailed Duties: * Receive and ...

Mercyagedcare

Patient Services Assistant

Anoka, MN

We are seeking qualified, motivated Patient Services Assistants to join us. You will be an integral member of our team and provide patient centric cleaning duties, food & beverage services ...

Gbmc

Patient Services Assistant

Owings Mills, MD · On-site

Verifies insurance information, requests or obtains referrals required if necessary for service prior to the patient's visit. * Assist patient with registering for MyChart * Responsible for managing ...

Gilchrist

Patient Services Assistant

Owings Mills, MD · On-site

$17.30 - $25.11/hr

Verifies insurance information, requests or obtains referrals required if necessary for service prior to the patient's visit. * Assist patient with registering for MyChart * Responsible for managing ...

Virginia Tech

Patient Services Assistant

Blacksburg, VA · On-site

$15.33/hr

Patient Services Assistant Apply now Back to search results Job no: 519495 Work type: Hourly Wage/Part-Time Senior management: College of Veterinary Medicine Department: Vet. Medicine Teaching ...

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How much do patient services assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient services assistant in the United States is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What are Patient Services Assistants?

Patient Services Assistants are healthcare support professionals who help ensure the smooth operation of hospitals and clinics by assisting patients and medical staff. Their duties typically include greeting and directing patients, scheduling appointments, updating patient records, and providing general administrative support. They play a crucial role in maintaining a welcoming environment and ensuring that patients receive timely and efficient service. Patient Services Assistants often serve as a key point of contact between patients and healthcare providers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

What are the main challenges Patient Services Assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What Is a Patient Services Assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

More about Patient Services Assistant jobs
What cities are hiring for Patient Services Assistant jobs? Cities with the most Patient Services Assistant job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
Who are the top companies hiring for Patient Services Assistant jobs? The top employers for Patient Services Assistant jobs are:
What states have the most Patient Services Assistant jobs? States with the most job openings for Patient Services Assistant jobs include:
What job categories do people searching Patient Services Assistant jobs look for? The top searched job categories for Patient Services Assistant jobs are:
Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 77% Full Time, 17% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,475 per year, or $19 per hour.

Patient Services Assistant

capslo

On-site

Other

Posted 16 days ago

Job description

Patient Services Assistants play a vital role in supporting both front and back-office operations at the Center for Health and Prevention Reproductive Healthcare Clinics. They help ensure smooth clinic flow, maintain accurate medical records, input data into the Practice Management System/Electronic Health Records (PMS/EHR), and provide client education. These assistants adhere to all federal, state, and grant requirements while upholding CAPSLO’s mission. Their responsibilities include assisting with patient registration, offering respectful and compassionate service, and helping ensure clients are seen by medical providers in a timely manner.
What you bring to the table:
  • Level I: Must possess a Medical Assistant (MA) certificate, Certified Nurse’s Assistant certificate (CNA) or onsite training. 6 months of front or back-office experience in a medical practice desired.  Must have a High School Diploma/GED or equivalent and be at least 18 years of age.
  • Level II: One year of related experience, plus a minimum of one year as a Patient Services Assistant I for The Center for Health and Prevention, and proficient in all level I front or back-office duties. OR Three years of experience in a medical environment plus a minimum of six months as a Patient Services Assistant I at The Center for Health & Prevention and proficient in all level I front or back-office duties.
  • Level III: Two years of related medical experience plus a minimum of two years as a Patient Services Assistant or an equivalent combination of both. Must be proficient in all Level I and II responsibilities.
  • Fluency in two or more languages, including one that supports the needs of the program and community is preferred, but not required
 As a Patient Services Assistant You Will:
  • Answer multi-line phone system, directs and routes calls. Take messages and schedules clinic appointments for all clinic sites. Make phone calls to clients to confirm appointments and schedules various follow-up appointments as needed.
  • Greet clients and visitors and provide assistance, general information and referrals to all inquiries.
  • Maintain confidential client medical records in accordance with established procedures and standards. Enter all patient data into the PMS/EHR.
  • Maintain front-office flow and adheres to customer service policy standards for the clinic. Maintain cleanliness of all patient areas in the clinic.
  • Collect fees and donations and issues receipts. Prepare daily deposits and faxes deposit forms to Administration.
  • Processes requests for medical records and facilitates prescription refills.
  • Employment in Head Start, Early Head Start and Migrant and Seasonal Head Start Programs is contingent upon approval of the Policy Council.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To view the full job description click HERE

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