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Patient Services Coordinator Jobs (NOW HIRING)

SynergenX

Patient Services Coordinator

Houston, TX · On-site

$20/hr

Our Patient Services Coordinator will work in conjunction with leaders in hormone replacement therapy and weight management. Would you like to be part of a great company with a bright future? We ...

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How much do patient services coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient services coordinator in the United States is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Coordinator vs Medical Office Assistant?

AspectPatient Services CoordinatorMedical Office Assistant
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, healthcare officesClinics, medical offices, outpatient facilities
Primary ResponsibilitiesScheduling, patient communication, insurance verificationAdministrative tasks, data entry, patient check-in/out
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, outpatient clinics

Both roles involve administrative support in healthcare settings, but Patient Services Coordinators focus more on patient communication and scheduling, while Medical Office Assistants handle more clerical and administrative tasks. They often work together to ensure smooth patient flow and office operations.

What are some common challenges patient services coordinators face when managing patient appointments and communication?

Patient Services Coordinators often handle a high volume of appointment scheduling, which can be challenging when balancing urgent patient needs, provider availability, and last-minute changes. Additionally, they must communicate effectively with patients who may have questions or anxieties about their care, requiring compassion and strong interpersonal skills. Navigating electronic health record systems and ensuring accurate data entry are also critical, as mistakes can impact patient care and clinic operations. Building strong organizational habits and maintaining clear communication with both patients and clinical staff are key to overcoming these challenges.

What are the key skills and qualifications needed to thrive as a patient services coordinator?

To thrive as a Patient Services Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field, often supported by an associate's degree or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance verification tools is typically required. Exceptional communication, problem-solving abilities, and a patient-centered attitude help you excel in managing patient interactions and coordinating care. These skills are crucial for ensuring efficient operations, positive patient experiences, and effective coordination between patients and healthcare providers.

What does a patient services coordinator do?

A Patient Services Coordinator is responsible for managing the administrative and communication tasks involved in patient care within a healthcare facility. They schedule appointments, handle patient intake, answer questions about services, and act as a liaison between patients, medical staff, and insurance providers. Their goal is to ensure a smooth and positive experience for patients by addressing their needs and helping them navigate the healthcare system.

What degree do you need for a patient services coordinator?

A patient services coordinator typically needs at least a high school diploma or equivalent; however, many employers prefer candidates with an associate's or bachelor's degree in healthcare administration, health sciences, or a related field. Relevant skills include strong communication, organization, and familiarity with healthcare software systems. Certifications such as Certified Medical Office Manager (CMOM) can also enhance job prospects.

What does a patient services coordinator do?

A patient services coordinator performs administrative and customer service duties at a medical facility. These duties include coordinating appointment schedules, counseling patients on treatment options available to them, and assessing benefit or insurance plans. Qualifications for this job include a high school diploma and some postsecondary training in medical administration and clerical work. You should be familiar with health benefits, medical billing, accounting, and be competent with computer software.

More about Patient Services Coordinator jobs
What cities are hiring for Patient Services Coordinator jobs? Cities with the most Patient Services Coordinator job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
Who are the top companies hiring for Patient Services Coordinator jobs? The top employers for Patient Services Coordinator jobs are:
What states have the most Patient Services Coordinator jobs? States with the most job openings for Patient Services Coordinator jobs include:
Patient Services Coordinator jobs near you
Infographic showing various Patient Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,621 per year, or $21 per hour.

Patient Services Coordinator

Peachtree Orthopedics

Atlanta, GA • On-site

Full-time

Re-posted 18 days ago

Peachtree Orthopedics rating

8.0

Company rating: 8.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Job Description

Job Title: Patient Services Coordinator

Department: Patient Services

Reports To: Patient Services Manager

FLSA Status: Non-Exempt

Approval Date: June 30, 2026

Summary

The Patient Services Coordinator is responsible for delivering seamless patient experience by combining front-desk administrative duties with financial services and account coordination. This role ensures that patients are efficiently checked in and out, insurance and demographic data is verified, payments and deposits are accurately collected and posted, and billing-related inquiries are addressed while also maintaining site specific needs to include supplies, maintenance, cleaning and receipt of deliveries. This position plays a key role in maintaining financial integrity and exceptional customer service along with the overall appearance of our sites across all Peachtree Orthopedics (POC) clinics.

Essential Duties and Responsibilities

• The Patient Services Coordinator provides both administrative and billing support to patients and staff. Responsibilities include greeting and checking in patients, maintaining waiting room cleanliness, and managing deliveries and visitor screening.

• The Patient Services Coordinator verifies and updates patient insurance and demographic information, obtains patient referrals when applicable, ensures accurate collection and posting of payments, and schedules necessary follow-up appointments to include knowledge of all ancillary services. Financial duties involve processing co-pays, balances, and deposits; reconciling daily collections; and preparing courier-ready deposits.

• The Patient Services Coordinator role also includes contacting internal resources to assist patients regarding balances, setting up payment plans, and resolving accounts receivable issues.

• The Patient Services Coordinator role may include resolving escalated insurance situations to include calling the payer, evaluating plans to determine if accepted by Peachtree Orthopedics and determining any acknowledgement forms that may need to be signed by the patient. The Patient Services Coordinator assigned these tasks may be assigned to work onsite or remote based on business needs.

• The Patient Services Coordinator is responsible for all items required for daily schedule scrubs and creating a Daily Balance Sheet of needed actions for all patients with next day appointments to include printing all needed schedules and tracking sheets. Documentation must be thorough, including notations in Quickview, appointment lines, and balance sheets. Maintaining up-to-date knowledge of insurance and billing procedures is required, and the coordinator must ensure compliance with HIPAA regulations and all internal policies.

• Other duties as assigned.

Qualifications

• A high school diploma or GED is required, with an Associate degree in Healthcare, Business, or a related field preferred.

• Candidates must have a minimum of one to two years’ experience in customer service, healthcare customer service, billing, or front desk coordination.

• Familiarity with insurance plans and medical terminology is preferred.

• Strong communication and customer service skills are essential, with the ability to speak clearly, write professionally, and interpret a variety of instructions and documentation.

• Proficiency with computers, Microsoft Office applications and experience with EMR systems is preferred.

• The ability to multitask in a fast-paced environment and handle patient interactions with empathy and professionalism is critical.

Supervisory Responsibilities

This position has no direct supervisory responsibilities.

Certificates, Licenses, Registrations

None required.

Physical Demands & Work Environment

This position requires regular sitting, standing, walking, computer use, and frequent patient interaction in a clinical setting. Employees are regularly required to use hands and arms and may occasionally lift or move up to 30 pounds. Extended periods of computer use and patient interaction are common. The role may require travel to multiple clinic locations and participation in staff development and training sessions. Work is performed in a clinical environment with moderate noise levels and frequent interaction with patients, staff, and providers. The ability to adapt to operational changes, technology updates, and evolving patient needs is essential. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Work Schedule

The anticipated work schedule for this position is:

• Monday through Friday: 6:45 a.m. – 5:00 p.m., based on clinic and operational needs.

• Saturday Clinic and Urgent Ortho coverage: 8:00 a.m. – 12:00 p.m., as needed.

• Saturday MRI Clinic coverage: 6:30 a.m. – 1:00 p.m., as needed.

Work schedules may vary based on patient volume, staffing levels, provider schedules, business demands, and operational requirements. Additional hours, schedule adjustments, and coverage assignments may be required to support organizational needs.

Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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