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Patient First Receptionist Jobs (NOW HIRING)

Aquino Medical Group

Medical Receptionist

Pasadena, TX · On-site

$12 - $14/hr

Aquino Medical Group in Pasadena, TX is looking for a friendly and organized Medical Receptionist ... Strong communication and interpersonal skills with a patient-first attitude * Ability to multitask ...

Aquino Medical Group

Medical Receptionist

Pasadena, TX · On-site

$12 - $14/hr

Aquino Medical Group in Pasadena, TX is looking for a friendly and organized Medical Receptionist ... Strong communication and interpersonal skills with a patient-first attitude * Ability to multitask ...

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How much do patient first receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient first receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is a Patient First receptionist?

Patient First Receptionists are administrative professionals who serve as the first point of contact for patients at Patient First urgent care centers. Their responsibilities include greeting patients, registering them, verifying insurance, answering phone calls, scheduling appointments, and handling inquiries. They play a crucial role in ensuring a smooth patient check-in process and providing excellent customer service. Additionally, they may assist with maintaining patient records and supporting clinical staff as needed.

How does a Patient First receptionist typically collaborate with medical staff to ensure smooth patient flow?

A Patient First Receptionist works closely with nurses, physicians, and other administrative staff to coordinate patient check-ins, appointment scheduling, and documentation. They act as the first point of contact, gathering accurate information and relaying it promptly to clinical teams. Regular communication and a proactive approach help address scheduling conflicts and urgent patient needs, ensuring an efficient and positive experience for both patients and staff.

What are the key skills and qualifications needed to thrive as a Patient First receptionist, and why are they important?

To thrive as a Patient First Receptionist, you need excellent organizational abilities, attention to detail, and a foundational understanding of medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Outstanding interpersonal skills, professionalism, and the ability to remain calm under pressure help set top candidates apart. These competencies ensure efficient patient flow, accurate record-keeping, and a welcoming environment, all crucial for delivering high-quality patient service.

What is the difference between Patient First Receptionist vs Medical Secretary?

AspectPatient First ReceptionistMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare facilitiesMedical offices, hospitals, clinics, often handling administrative tasks
Primary ResponsibilitiesGreeting patients, scheduling, answering callsManaging correspondence, medical records, appointment scheduling

The Patient First Receptionist primarily handles front desk duties like greeting patients and scheduling appointments, while the Medical Secretary manages administrative tasks such as correspondence and medical records. Both roles are essential in healthcare settings and often overlap in skills, but their focus differs slightly.

More about Patient First Receptionist jobs

What cities are hiring for Patient First Receptionist jobs?

Cities with the most Patient First Receptionist job openings:

What states have the most Patient First Receptionist jobs?

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Patient First Receptionist jobs near you
Infographic showing various Patient First Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,833 per year, or $17.7 per hour.

Receptionist

Patient First

Glen Allen, VA • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Patient First rating

7.4

Company rating: 7.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

266th of 898 rated healthcare providers

Job description

The responsibilities of this job include, but are not limited to, the following:

  • Welcoming each guest and answering each phone call in a warm and friendly manner and with a smile;
  • Answering all phone calls in a timely manner routing calls and distributing messages to appropriate parties;
  • Maintaining the cleanliness and appearance of the reception area;
  • Assisting Human Resources staff with administrative tasks as needed;
  • Order and restock supplies for reception as needed;
  • Accepting mail, packages, and other deliveries, storing items until appropriate parties receive delivered items;
  • Maintaining a petty cash box and reporting to the Accounting Department as needed;
  • Securing access to the visitors' entrance at opening each morning and at the end of each day;
  • Responsible for operating, using, and maintaining medical and office equipment as trained;
  • Maintaining knowledge of key departments, personnel, and building layout in order to assist guests and staff;
  • Managing multiple tasks efficiently in a fast-paced environment while maintaining friendly, welcoming demeanor;
  • Providing positive, warm, and friendly customer service in all interactions;
  • Fostering teamwork and a positive, professional atmosphere.

Minimum education and professional requirements include, but are not limited to, the following:

  • Employee must be 18 years of age or older;
  • High school graduate or equivalent;
  • At least 1-2 years of customer service experience preferred;
  • Excellent verbal and written communication skills, including minimum typing experience;
  • Ability to sit, stand, and walk for extended periods of time;
  • Excellent organizational skills and ability to multi-task.

Salary Range: $19.00 - $21.00, depending on experience.


Benefits and Other Compensation:

  • Health, Dental and Vision insurance for employees and dependents
  • Disability, Life and Long Term care insurance
  • Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
  • Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
  • Overtime Pay, Holiday Pay, Double time compensation for all holidays worked
  • Discounted medical treatment at any Patient First location for employees and immediate family
  • Bonuses include:
    - Recruitment bonus

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