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New Patient Coordinator Jobs (NOW HIRING)

The US Oncology Network

New Patient Coordinator

Bedford, TX · On-site

$15.50 - $20.50/hr

Overview The US Oncology Network is looking for a New Patient Coordinator to join our team at Texas Oncology . This full-time position will support the Revenue Cycle Department at our 1609 Hospital ...

The US Oncology Network

New Patient Coordinator

Bedford, TX · On-site

$15.50 - $20.50/hr

Overview The US Oncology Network is looking for a New Patient Coordinator to join our team at Texas Oncology . This full-time position will support the Revenue Cycle Department at our 1609 Hospital ...

The US Oncology Network

New Patient Coordinator

Amarillo, TX · On-site

$14.25 - $18.75/hr

Overview The US Oncology Network is looking for a New Patient Coordinator to join our team at Texas Oncology . This full-time position will support the Revenue Cycle Department at our 1000 Coulter ...

The US Oncology Network

New Patient Coordinator

Amarillo, TX · On-site

$14.25 - $18.75/hr

Overview The US Oncology Network is looking for a New Patient Coordinator to join our team at Texas Oncology . This full-time position will support the Revenue Cycle Department at our 1000 Coulter ...

Oneoncology

New Patient Coordinator

Coeur D Alene, ID · On-site

$17 - $22.50/hr

Beacon has an excellent opportunity available within our clinic as a New Patient Coordinator. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities ...

IVY FERTILITY

New Patient Coordinator

Sacramento, CA

$23 - $25/hr

We are looking for a full time, New Patient Coordinator to join our team! General Summary of Duties: Responsible for communicating with new patients regarding appointment questions and availability.

Dallas IVF

New Patient Coordinator

Sacramento, CA · On-site

$23 - $25/hr

We are looking for a full time, New Patient Coordinator to join our team! General Summary of Duties: Responsible for communicating with new patients regarding appointment questions and availability.

Pain & Rehabilitative Consultants Medical Group

Be Seen First

New Patient Coordinator

Emeryville, CA · On-site

$26 - $32/hr

POSITION SUMMARY The New Patient Coordinator is responsible for coordinating and facilitating the intake and scheduling of all new patient referrals. This role ensures timely processing of referrals ...

California Pain

New Patient Coordinator

La Mesa, CA · On-site

$18 - $23.50/hr

Manage patient flow to minimize wait times and optimize clinic efficiency Scheduling & Coordination * Schedule new and follow-up appointments, procedures, and imaging as directed * Coordinate ...

Resolve Pain Solutions

New Patient Coordinator

Marrero, LA · On-site

$16 - $21/hr

Position Summary The New Patient Scheduler / Referral Coordinator is responsible for converting all new patient referrals into scheduled visits by accurately processing referrals, contacting patients ...

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How much do new patient coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for new patient coordinator in the United States is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges a new patient coordinator faces when managing patient onboarding, and how can they effectively address them?

New Patient Coordinators often encounter challenges such as managing a high volume of inquiries, addressing diverse patient needs, and ensuring all registration forms and insurance details are accurately completed. To overcome these, strong organizational skills and attention to detail are essential. Cultivating clear communication with both patients and clinical teams helps prevent misunderstandings and ensures a smooth onboarding process. Familiarity with electronic health record systems and a patient-centered approach are also key to handling these challenges effectively.

What does a new patient coordinator do?

A New Patient Coordinator is responsible for welcoming and assisting new patients as they enter a healthcare practice. They help patients complete necessary paperwork, verify insurance information, schedule initial appointments, and answer any questions about the practice or services. Their goal is to ensure a smooth and positive experience for new patients, serving as a liaison between the patient and medical staff. This role often requires excellent communication and organizational skills, as well as a compassionate approach to patient care.

What are the key skills and qualifications needed to thrive as a new patient coordinator?

To thrive as a New Patient Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration or a related field. Familiarity with electronic health records (EHR) systems, appointment scheduling software, and insurance verification processes is typically required. Exceptional interpersonal skills, empathy, and effective communication help build trust with new patients and facilitate coordination among medical staff. These skills ensure a smooth patient onboarding experience, improve clinic efficiency, and contribute to high patient satisfaction.

What do I need to become a new patient coordinator?

To become a new patient coordinator, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with scheduling or administrative tasks. Knowledge of medical office software and customer service skills are also beneficial, and some positions may require certification in medical administration or related fields.

What is the difference between New Patient Coordinator vs Medical Receptionist?

AspectNew Patient CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent
Work EnvironmentMedical offices, clinics, healthcare facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling new patient appointments, collecting patient information, explaining proceduresGreeting patients, answering phones, scheduling, administrative tasks
Industry UsageCommonly used in healthcare settings to focus on new patient onboardingUsed broadly in healthcare for front-desk duties

The main difference is that a New Patient Coordinator specializes in onboarding and managing new patient appointments, while a Medical Receptionist handles general front-desk tasks. Both roles are essential in healthcare settings, but the New Patient Coordinator focuses more on patient intake and education, whereas the Medical Receptionist manages day-to-day administrative duties.

More about New Patient Coordinator jobs
What cities are hiring for New Patient Coordinator jobs? Cities with the most New Patient Coordinator job openings:
What states have the most New Patient Coordinator jobs? States with the most job openings for New Patient Coordinator jobs include:
What job categories do people searching New Patient Coordinator jobs look for? The top searched job categories for New Patient Coordinator jobs are:
New Patient Coordinator jobs near you
Infographic showing various New Patient Coordinator job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,641 per year, or $20.5 per hour.

New Patient Coordinator

The US Oncology Network

Bedford, TX • On-site

$15.50 - $20.50/hr

Full-time

Posted 24 days ago

US Oncology rating

7.1

Company rating: 7.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

379th of 887 rated healthcare providers

Job description

Overview
The US Oncology Network is looking for a New Patient Coordinator to join our team at Texas Oncology. This full-time position will support the Revenue Cycle Department at our 1609 Hospital Parkway clinic in Bedford, Texas. Typical work week is Monday through Friday, 8:00a - 5:00p.
As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.
The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.
What does the New Patient Coordinator do?
Under general supervision, the New Patient Coordinator is responsible for efficiently scheduling and pre-registering new patients for exams while ensuring a seamless and supportive experience. This role requires strong collaboration with clinical and administrative teams, exceptional attention to detail, and effective communication to maintain accurate patient records, verify information, and resolve routine and non-routine issues. The position follows established guidelines, contributes to workflow improvement, and supports the US Oncology Compliance Program, including the Code of Ethics, Business Standards, and Shared Values.
Responsibilities
Essential Duties and Responsibilities:
  • Must be able to travel within the assigned market, including regular travel to Bedford, Grapevine, and Keller, as business needs require.
  • Responds to incoming calls with professionalism and gathers accurate information to assess patient needs.
  • Schedules new patient appointments with the appropriate provider, ensuring clear and timely communication of appointment details, directions, and pre-visit instructions.
  • Updates and monitors provider schedules to ensure accurate and efficient patient scheduling
  • Collaborates closely with providers, clinical teams and site leaders to accommodate urgent or complex scheduling requests.
  • Collects and verifies patient demographics, insurance information, and all required pre-visit data; enters information accurately into electronic systems.
  • Confirms insurance eligibility and referral authorizations in advance of patient visits to prevent delays in care.
  • Sends required medical forms and communicates expectations for completion prior to appointments.
  • Proactively follows up with patients and outside providers regarding missing insurance details, medical records, and test results, ensuring smooth coordination of care.
  • Maintains strict confidentiality and adheres to all HIPAA regulations and organizational standards.
  • Performs additional duties as assigned, including providing NPC support across the region to meet business needs and ensure uninterrupted workflow operations.

Qualifications
The ideal candidate for the New Patient Coordinator position will have the following background and experience:
  • High School diploma or equivalent required.
  • Minimum three (5) years of experience working in a medical practice with referral coordination and/or scheduling responsibilities.
  • Familiarity with practice operations, daily workflows, and physician scheduling highly preferred.
  • Experience in Leading Reach, specialty practices and/or back-office operations is preferred.
  • Proficiency in EMR systems and Microsoft Office required.
  • Must complete required e-learning courses within 30 days of hire

Competencies:
  • Collaboration: Works effectively with clinical teams, providers, and administrative staff to support coordinated patient care.
  • Attention to Detail: Ensures accuracy in patient data, documentation, and scheduling to prevent errors and delays.
  • Time Management: Prioritizes multiple tasks and deadlines while maintaining high-quality service levels.
  • Effective Communication: Engages patients and team members with clarity, professionalism, and empathy.
  • Adaptability: Responds confidently to shifting priorities and daily workflow changes.
  • Commitment to Quality: Delivers consistent, high-quality service aligned with organizational standards.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
Work Environment:
This is an onsite position. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work will involve in-person and virtual interaction with co-workers and management and/or clients. Work may require minimal travel by air or automobile to office sites.

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