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How much do patient financial coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient financial coordinator in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.28 per hour, depending on experience, location, and employer.

What is a patient financial coordinator?

Patient Financial Coordinators are professionals who help patients understand and manage the financial aspects of their healthcare. They assist with billing questions, insurance claims, payment plans, and cost estimates for medical procedures. Their goal is to ensure patients are informed about their financial responsibilities and to help resolve any issues related to medical billing. By acting as a liaison between patients, providers, and insurance companies, they make the payment process smoother and less stressful.

What are the duties and responsibilities of a patient financial coordinator?

The duties and responsibilities of a patient financial coordinator include assessing and providing financial verification and authorization for patients seeking particular medical services. In this role, you review patients’ benefits and coverage regarding specific procedures and services, such as transplants or chemotherapy. You work as a liaison between the patient and the insurance company, consult with your clients regarding their different options, and advocate on their behalf to seek workable financial options related to accessing services. You typically work as part of a team of professionals tasked with assessing the financial risk associated with medical care.

What are some common challenges faced by patient financial coordinators, and how can they be addressed?

Patient Financial Coordinators often encounter challenges such as navigating complex insurance policies, handling sensitive financial conversations with patients, and keeping up with frequent policy changes. To address these issues, it's important to stay updated on insurance regulations, develop strong communication skills, and use available billing software efficiently. Building rapport with patients and collaborating closely with clinical and administrative staff also helps ensure smooth financial processes and a positive patient experience.

What are the key skills and qualifications needed to thrive as a patient financial coordinator, and why are they important?

To thrive as a Patient Financial Coordinator, you need a strong background in medical billing, insurance verification, and patient account management, often supported by experience in healthcare administration or a related field. Familiarity with practice management software, electronic health records (EHRs), and insurance claim processing systems is typically required. Excellent communication, problem-solving skills, and attention to detail help you effectively address patient concerns and coordinate between clinical and financial teams. These skills ensure accurate billing, patient satisfaction, and efficient revenue cycle management within healthcare organizations.

What is the difference between Patient Financial Coordinator vs Medical Billing Specialist?

AspectPatient Financial CoordinatorMedical Billing Specialist
CredentialsHigh school diploma; certifications like Certified Patient Financial Services Professional (CPFSP) are commonHigh school diploma; certifications like Certified Professional Biller (CPB) are typical
Work EnvironmentHealthcare facilities, hospitals, clinics, patient service areasMedical offices, billing companies, healthcare organizations
Primary ResponsibilitiesPatient billing, insurance verification, financial counselingProcessing claims, coding, billing submissions

While both roles involve billing and insurance processes, the Patient Financial Coordinator focuses more on patient interaction and financial counseling, whereas the Medical Billing Specialist handles claim processing and coding. Both roles are essential in healthcare revenue cycle management but differ in daily tasks and patient engagement.

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Patient Financial Coordinator jobs near you
Infographic showing various Patient Financial Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $44,628 per year, or $21.5 per hour.

Patient Financial Coordinator

Community Dental Care

Maplewood, MN • On-site

$22 - $24/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Join our team in Maplewood as a full-time Patient Financial Coordinator on the PM Shift! This position serves a critical role in the clinic as they help patients understand the cost of recommended treatment and makes appropriate financial arrangements with patients.
Although the position is posted externally as Patient Financial Coordinator to help applicants recognize its focus on working with patients regarding their treatment plans, insurance benefits, and financial arrangements, the official internal job title is Treatment Coordinator.
Who We Are
Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.
Responsibilities
  • Review schedule daily for patient financial obligations
  • Verify all patients' insurance - state and commercial
  • Collect payments and/or copays from patients
  • Receive overflow calls from scheduling coordinators
  • Receive and return calls from patients pertaining to financial quotes for treatment plans
  • Schedule patient appointments as needed
  • Answer patient questions regarding billing and payment options
  • Process application for sliding fee scale and care grants
  • Post payments on patient accounts
  • Send out pre-estimates to patients

Position Hours (PM Shift)
Monday through Thursday 2:00pm - 9:30pm
Friday 12:00pm - 5:30pm
Qualifications
  • High school diploma or equivalent
  • 1-2 years of customer service experience, preferably within an office setting
  • Experience discussing treatment plans, insurance benefits, and/or financial arrangements with patients.
  • Bilingual proficiency in Spanish, Karen or Hmong required
  • No prior dental experience required

What We Offer
  • Meaningful work in a collaborative environment that fosters professional growth
  • Comprehensive medical, dental and life insurance
  • Paid time off and holiday pay
  • 401k plus company match
  • $3.00 per hour differential for working PM shift at the Maplewood clinic

About Us
At Community Dental Care, we provide high quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.
Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.

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