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How much do patient services coordinator iv jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient services coordinator iv in the United States is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What is a patient services coordinator IV?

Patient Services Coordinators IV are experienced healthcare professionals who manage and oversee the administrative and operational aspects of patient care within a medical facility. They typically handle scheduling, patient intake, insurance verification, and coordination between patients, healthcare providers, and departments. As a level IV coordinator, they may have supervisory duties, train new staff, and resolve complex issues to ensure an efficient and positive patient experience. Their role is crucial in maintaining smooth healthcare operations and high patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient services coordinator IV?

To thrive as a Patient Services Coordinator IV, you need in-depth knowledge of healthcare administration, patient scheduling, insurance verification, and often a bachelor's degree or equivalent experience. Familiarity with electronic medical records (EMR), scheduling software, and billing systems is typically required. Exceptional organizational skills, attention to detail, and strong communication help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for both patients and clinical staff.

What are some common challenges faced by a patient services coordinator IV, and how can they be effectively managed?

Patient Services Coordinator IVs often handle complex scheduling, high patient volumes, and coordination between multiple departments. Balancing administrative responsibilities with patient needs can be challenging, especially during busy periods. Effective management involves strong organizational skills, clear communication, and the ability to prioritize tasks while maintaining a compassionate approach. Utilizing electronic health record systems and collaborating closely with clinical staff can help streamline workflows and improve patient experiences.

What is the difference between Patient Services Coordinator IV vs Patient Services Coordinator III?

AspectPatient Services Coordinator IVPatient Services Coordinator III
Required CredentialsHigh school diploma; experience in healthcare settings; possibly certification in patient coordinationHigh school diploma; similar experience; less emphasis on advanced certifications
Work EnvironmentHospitals, clinics, healthcare facilities with complex patient interactionsSimilar healthcare settings, often with less complex cases
Employer & Industry UsageUsed in large healthcare organizations, hospitals, clinicsCommon in outpatient clinics, smaller healthcare facilities
Search & Comparison IntentOften searched for career progression or role differencesCompared for entry to mid-level roles in patient coordination

The main difference between Patient Services Coordinator IV and III lies in experience and complexity of responsibilities. The IV level typically requires more experience and handles more complex patient interactions, often in larger healthcare settings. The III level is suited for those with foundational experience, working in similar environments but with less advanced duties.

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Patient Services Coordinator Iv jobs near you
Infographic showing various Patient Services Coordinator Iv job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,641 per year, or $20.5 per hour.

Patient Services Coordinator IV

Novant Health

Thomasville, NC • On-site

Full-time

Posted 5 days ago

Novant Health rating

7.1

Company rating: 7.1 out of 10

Based on 460 frontline employees who took The Breakroom Quiz

382nd of 893 rated healthcare providers

Job description

What We Offer
Patient Services Coordinator Be the Heartbeat of Exceptional Care at Novant Health
Position: Patient Services Coordinator IV
Schedule: Full Time, Days 8:00am - 5:00pm
Department: Novant Health Psychiatric Services
Location: Thomasville, North Carolina
At Novant Health, we believe that remarkable care starts with remarkable people. As a Patient Services Coordinator IV you'll play a pivotal role in ensuring our patients receive seamless, compassionate, and efficient care from the moment they walk through our doors.
About Our Team:
Our team of psychiatric care providers at Novant Health Psychiatric Medicine understands how behavioral concerns and mental health conditions can affect your life and the lives of those you love. Our team aims to understand the issues you're facing, and then determine the best treatment plan for you.
Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.
What You'll Do
  • Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.
  • Greet and Check in patients for appointments
  • Responsible for the timely and accurate recording of patient demographics, insurance information, patient charges and collections and scheduling patient appointments in a timely and accurate manner.
  • Cross-training required in multiple administrative support functions.
  • Works within a team to achieve patient and team goals. Shares and initiates regular and professional communication with co-workers.
  • Participates in regular staff meetings. Works as a team member to identify areas of improvement and actively participates in the improvement process.

What We're Looking For
  • Education: High School Diploma or GED, required.
  • Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
  • Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
  • Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.

Job Opening ID
184113

What Novant Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Novant Health

Sourced by ZipRecruiter

Novant Health is a not-for-profit integrated system of 16 medical centers and more than 1,900 physicians in over 800 locations, as well as numerous outpatient surgery centers, medical plazas, rehabilitation programs, diagnostic imaging centers and community health outreach programs. Novant Health's more than 36,000 team members and physician partners care for patients and communities in North Carolina and South Carolina.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Winston-Salem, NC, US

Year founded

1997

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