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How much do patient service coordinator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient service coordinator in the United States is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What degree do you need for a patient care coordinator?

A patient service coordinator typically needs at least a high school diploma or equivalent; however, many employers prefer candidates with an associate's or bachelor's degree in healthcare administration, health sciences, or a related field. Relevant skills include strong communication, organization, and familiarity with healthcare software systems. Certifications such as Certified Medical Administrative Assistant (CMAA) can also enhance job prospects.

What do patient service coordinators do?

Patient service coordinators are responsible for scheduling appointments, managing patient records, verifying insurance information, and assisting patients with their needs. They serve as a communication link between patients and healthcare providers, often using electronic health record systems. Strong organizational and communication skills are essential for this role.

What is the highest paying job as a coordinator?

In the healthcare field, senior Patient Service Coordinators or those with specialized skills such as billing, coding, or management tend to earn the highest salaries. Advanced certifications and experience can lead to roles like Practice Manager or Healthcare Administrator, which typically offer higher compensation for coordinators with leadership responsibilities.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What is a Patient Service Coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

What are the key skills and qualifications needed to thrive as a Patient Service Coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

How does a Patient Service Coordinator typically collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.

What is the role of a patient coordinator?

A patient service coordinator manages patient appointments, communicates with patients and healthcare providers, and ensures smooth clinic operations. They often handle scheduling, patient inquiries, and documentation, requiring strong organizational and communication skills.
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Patient Service Coordinator jobs near you
Infographic showing various Patient Service Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $43,621 per year, or $21 per hour.
Patient Service Coordinator

Patient Service Coordinator

Premier Medical Group of the Hudson Valley

Poughkeepsie, NY • On-site

$19 - $23/hr

Full-time

Re-posted 15 days ago

Job description

Position: Patient Service Coordinator
Location: 50 Eastdale Avenue North Poughkeepsie, NY, 12603
Department: Urology
Classification: Full Time Non-Exempt Hourly
Reports to: Practice Director
Hours/Travel: Monday-Friday 8:00AM-4:30PM Must travel to Fishkill
The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests.
  • Completes pre-procedural phone calls three days prior to confirm appointment times with patients. Provides accurate, detailed information to patients regarding test preparations, and confirms patients’ scheduled time of arrival for test or procedure.
  • Takes appropriate action in responding to questions from patients.
  • Checks insurance eligibility
  • Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients’ insurance plan, within 72 hours of scheduled procedure.
  • Scans surgical packets and all other relevant documents (medical/cardiac clearances, bloodwork, EKG, etc.) into the patient’s EMR.
  • Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test.
  • Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services.
  • Schedules post-op follow-up as needed and provides any other directional information.
  • Reviews provider’s schedule for accuracy, and reschedules appointments as needed.
  • Completes requests for medical records or information following HIPAA guidelines.
  • Other job duties as assigned.

EDUCATION AND EXPERIENCE:
  • Minimum of a High School diploma; Associates Degree preferred.
  • 1 – 2 years’ related experience in a medical practice; or equivalent combination of education and experience.
  • Must possess strong interpersonal skills to communicate effectively with patients, co-workers, management, and providers.
  • Proven history of providing exceptional patient service
  • Demonstrated experience responding to questions and addressing concerns in a tactful amp; professional manner
  • Ability to multi-task in a busy medical practice.
  • Able to work both independently and collaboratively in a team environment.
  • Able to manage demanding workload with accuracy.
  • Working knowledge of EMR and Microsoft Office products preferred
  • Willingness to travel to designated Premier Medical Group locations.

Premier Medical Group is an Equal Opportunity Employer

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