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How much do patient service coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient service coordinator in the United States is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What is a patient service coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.
More about Patient Service Coordinator jobs
What cities are hiring for Patient Service Coordinator jobs? Cities with the most Patient Service Coordinator job openings:
What are the most commonly searched types of Patient Service jobs? The most popular types of Patient Service jobs are:
Who are the top companies hiring for Patient Service Coordinator jobs? The top employers for Patient Service Coordinator jobs are:
What states have the most Patient Service Coordinator jobs? States with the most job openings for Patient Service Coordinator jobs include:
What job categories do people searching Patient Service Coordinator jobs look for? The top searched job categories for Patient Service Coordinator jobs are:
Patient Service Coordinator jobs near you
Infographic showing various Patient Service Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,621 per year, or $21 per hour.

Patient Service Coordinator

Fairfax Family Practice Centers

Sterling, VA • On-site

$18 - $27/hr

Full-time

Posted 5 days ago

Job description

Fairfax Family Practice Centers (FFPC) is seeking Patient Services Coordinators to join our team. The administrative support team members are a crucial part of our healthcare organization. Fairfax Family Practice Centers is an independent family medical practice, established over 50 years ago. With nine offices in Fairfax, Loudoun, and Prince William Counties and a dedicated team of primary care providers and staff, we have a rich history of providing exceptional patient-centered medical care to our community.
This posting is for our 24430 Stone Springs Blvd, Sterling, VA 20166 location.
Our Patient Services Coordinators perform a variety of administrative activities to assist the medical team, patients and staff. This is an excellent opportunity to build strong, lasting patient relationships while working in a supportive and well-structured practice environment.
Responsibilities and Duties:
  • Performs scheduling duties such as verifying patient information, scheduling appointments for patients, requesting appropriate insurance information from patient to determine insurance eligibility.
  • Prepares and maintains patient information such as organizing lab results, reports, etc., reviews medical record and information requests and completing requests for information as needed, responds to requests regarding release of medical information.
  • Performs reception duties such as greeting patients, answering phones, providing accurate and pertinent information to callers, directing messages to appropriate team members.
  • Performs routine office-based patient account responsibilities such as collecting patient portion of coinsurance or copayments, checking patients out by reviewing patient encounter information and calculating/collecting appropriate payment, reconciling daily cash and charges, following up with patients on unpaid balances.
  • Performs administrative office tasks such as opening/closing office in accordance to policy, conducting inventory and maintaining supplies, assisting with special projects such as mass mailing and data entry, photocopying, scanning, and faxing documents as requested, maintaining the office to ensure a clean, professional appearance.

Requirements
Basic Skills and Competencies:
  • Knowledge of basic accounting and medical office procedures.
  • Maintains positive interactions with patients under stressful conditions.
  • Able to examine documents for completeness and accuracy.
  • Communicates clearly and professionally.
  • Work effectively and professionally with co-workers.
  • Maintains patient confidentiality.
  • Possesses time management and organizational skills.
  • Possesses appropriate knowledge of medical terminology.
  • Adheres to corporate and office specific policies and procedures.
  • Demonstrates the ability to prioritize tasks in an efficient manner.
  • Ability to understand and comply with all HIPAA, OSHA, and safety guidelines.

Computer Skills:
  • Demonstrates ability to learn specific job-related software applications and other company supported computer applications.
  • Has experience with EMR applications.
  • Demonstrates knowledge of and experience using Microsoft Office Products.
  • Is proficient in basic computer skills, including email, web browsing, and online communication tools.

Minimum Qualifications:
  • Education: High school diploma or equivalent.
  • Experience: Preferred one year business office experience preferably in a medical office practice. Experience in primary care practice preferred.

Salary Description
$18-$27/hour

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