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Patient Service Specialist Jobs (NOW HIRING)

Select Medical

Patient Service Specialist

Kirkwood, MO · On-site

$18/hr

Patient Service Specialist Location: Kirkwood Downtown. MO Type of Employment: Full-time Schedule: M-7:00 AM - 6:00 PM T- 7:00 AM - 6:00 PM W- OFF TH- 7:00 AM - 6:00 PM F- 7:00 AM - 5:00 PM ...

Select Medical

Patient Service Specialist

Fort Wayne, IN · On-site

$16 - $18/hr

Patient Service Specialist Location: 10146 Maysville Road Fort Wayne IN, 46835 Type of Employment: Full-time Schedule: Weekdays Compensation: $16.00 - $18.00/hour (based on experience) When patients ...

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How much do patient service specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient service specialist in the United States is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.39 per hour, depending on experience, location, and employer.

How does a patient service specialist typically interact with other healthcare team members during a busy clinic day?

Patient Service Specialists play a central role in coordinating patient flow and ensuring smooth communication among providers, nurses, and administrative staff. On a busy day, they regularly update medical staff about patient arrivals, assist with scheduling changes, and relay important information from patients to clinicians. Collaboration and clear communication are key, as Patient Service Specialists often act as the first point of contact and help resolve any scheduling or documentation issues that arise during the day.

What are the key skills and qualifications needed to thrive as a patient service specialist, and why are they important?

To thrive as a Patient Service Specialist, you need strong organizational skills, attention to detail, and a background in healthcare administration or customer service, often supported by a high school diploma or associate degree. Familiarity with scheduling software, electronic health records (EHR) systems, and medical billing platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and a patient-centered attitude help build trust and smooth communication with patients and healthcare teams. These skills are essential for ensuring efficient operations, positive patient experiences, and accurate management of sensitive medical information.

What is the difference between Patient Service Specialist vs Medical Receptionist?

AspectPatient Service SpecialistMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, healthcare officesClinics, medical offices, outpatient facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationFront desk duties, appointment scheduling, patient greeting
Industry UsageCommonly used in healthcare settings for patient interactionCommonly used in medical offices for administrative tasks

While both roles involve front-office tasks in healthcare, the Patient Service Specialist often handles more patient interaction and insurance processes, whereas the Medical Receptionist focuses on administrative duties like scheduling and greeting patients. Understanding these differences can help job seekers find the right position in healthcare settings.

What is a patient service specialist?

Patient Service Specialists are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle a variety of administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and answering questions about services. Their role is crucial in ensuring that patients have a smooth and positive experience from check-in to check-out. Patient Service Specialists must possess strong communication and organizational skills to effectively assist both patients and medical staff.
More about Patient Service Specialist jobs
What cities are hiring for Patient Service Specialist jobs? Cities with the most Patient Service Specialist job openings:
What are the most commonly searched types of Patient Service Specialist jobs? The most popular types of Patient Service Specialist jobs are:
Who are the top companies hiring for Patient Service Specialist jobs? The top employers for Patient Service Specialist jobs are:
What states have the most Patient Service Specialist jobs? States with the most job openings for Patient Service Specialist jobs include:
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What are popular job titles related to Patient Service Specialist jobs? For Patient Service Specialist jobs, the most frequently searched job titles are:
Patient Service Specialist jobs near you
Infographic showing various Patient Service Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,924 per year, or $19.2 per hour.

Patient Service Specialist

Southern Jersey Family Medical Centers

Pemberton, NJ

$19 - $21/hr

Full-time

Re-posted 22 days ago

Job description

Patient Service Specialist

Southern Jersey Family Medical Centers, Inc. is looking for a talented Patient Service Specialist to step into our fast-paced facility!

Summary: The Patient Service Specialist performs a wide variety of medical front office duties while providing excellent customer service to patients and staff.

Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours Monday - Friday and at least one late night per week.

Position Responsibilities/Duties:

  • Patient scheduling
  • Patient check-in and check-out: greet visitors and take deliveries
  • Patient registration - complete appropriate forms and enter patient information in to system completely and accurately
  • Collect patient fees
  • Answer high-volume calls in timely manner and direct to appropriate staff
  • Copy and scan patient information
  • Review and update FQHC (Federally Qualified Health Center) documents
  • Update Medicaid referral forms
  • Medical records - collect and secure all medical records daily
  • Medical billing - ensure all billing codes are entered correctly and accurately
  • Promote patient satisfaction and provide excellent customer service
  • Ensure all opening and closing procedures are completed

Position Requirements:

  • At least 1 year of related work experience; 2 to 4 years preferred
  • Familiarity with medical terminology
  • Strong computer skills: experience with EPIC, Navinet, NJMMIS, and EPIC preferred
  • Excellent verbal and written communication skills
  • High school diploma or equivalent: Certificate or diploma from a medical training course preferred

Southern Jersey Family Medical Centers is an Equal Opportunity Employer. 

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