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Patient Services Representative Jobs (NOW HIRING)

WorkFit Medical

Patient Services Representative

Ithaca, NY · On-site

$20 - $23/hr

Patient Services Representative WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses ...

RWJBarnabas Health

Patient Services Rep

Livingston, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Req #: 0000259162 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: Barnabas Health Medical Group Department: CBMC Urology Pay Range: $21.07 - $26 ...

RWJBarnabas Health

Patient Services Rep

Livingston, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: CBMC Urology Req #: 0000259162 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency: The above ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req #: 0000258817 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above reflects ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ · On-site

$20.60 - $25.84/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family Care Req #: 0000257009 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

RWJBarnabas Health

Patient Services Rep

Old Bridge, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Old Bridge HUB Department Name: Old Bridge HUB Req #: 0000257979 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above reflects the ...

RWJBarnabas Health

Patient Services Rep

Livingston, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: CBMC Urology Req #: 0000259162 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency: The above ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ

$20.60 - $25.84/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family Care Req #: 0000257009 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

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All JobsPatient Services Representative Jobs

Patient Services Representative information

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$13

$19

$26

How much do patient services representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient services representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

How do you become a patient services representative?

To become a patient services representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and training is often provided on the job. Certification is not usually required but can enhance job prospects.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.
More about Patient Services Representative jobs
What cities are hiring for Patient Services Representative jobs? Cities with the most Patient Services Representative job openings:
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What states have the most Patient Services Representative jobs? States with the most job openings for Patient Services Representative jobs include:
What job categories do people searching Patient Services Representative jobs look for? The top searched job categories for Patient Services Representative jobs are:
What are popular job titles related to Patient Services Representative jobs? For Patient Services Representative jobs, the most frequently searched job titles are:
Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Services Representative

Family Health Centers

Worcester, MA • On-site

$17.50 - $22.25/hr

Other

Re-posted 19 days ago

Job description

Patient Services Representative

The Patient Services Representative acts as a resource to the assign Patient Services Team Lead. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The Patient Services Representative also provide patient education material, resolve tasks from medical providers, scrubs schedules and assure patient waitlist is updated in timely manner. Patient Services Representative ensures efficient patient flow are being followed providing consistent high quality service, problem-solving, deescalates issues or concerns and establish communication with medical teams for the purpose of patient satisfaction. Customer service and patient satisfaction are key initiatives in this role.

High School / GED required. Two to four years college or a combination of education and relevant work experience preferred.

Two years relevant work experience preferred including demonstrated customer service and accurate data entry. Medical Office Administration certificate strongly preferred. Bilingual English/Spanish required, or as needed to support other health center languages.

Reports directly to the Director of Patient Services

Monday to Friday; 8:30am -5:00pm.

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