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64 Mercy Health Patient Services Representative Jobs Hiring Near You

WorkFit Medical

Patient Services Representative

Ithaca, NY · On-site

$20 - $23/hr

Patient Services Representative WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses ...

RWJBarnabas Health

Patient Services Rep

Livingston, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: CBMC Urology Req #: 0000259162 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency: The above ...

New

RWJBarnabas Health

Patient Services Rep

Livingston, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: CBMC Urology Req #: 0000259162 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency: The above ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req #: 0000258817 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above reflects ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ · On-site

$20.60 - $25.84/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family Care Req #: 0000257009 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

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Mercyhealth Jobs Information

What is it like to work at Mercy Health?

Mercy Health is a faith-based organization that prioritizes compassion, respect, and care for its patients and employees, fostering a supportive and inclusive work environment.

The company's team structure is designed to promote collaboration and open communication, with a focus on delivering high-quality patient care and advancing medical research and innovation. Mercy Health's facilities often feature modern amenities and technology, providing employees with a comfortable and efficient workspace.

Working at Mercy Health may appeal to individuals who share the organization's commitment to providing exceptional patient care and advancing healthcare through research and innovation, offering opportunities for professional growth and development in a dynamic and supportive team environment.

What makes Mercy Health an attractive place to work?

Mercy Health is a leading healthcare provider with a strong reputation for delivering high-quality patient care and advancing medical innovation. The organization fosters a collaborative work environment that encourages teamwork, professional growth, and a commitment to excellence, with opportunities for employees to contribute to cutting-edge research and clinical practices. By joining Mercy Health, individuals can pursue a career that aligns with their values and passions, while making a meaningful impact in the lives of patients and communities.

Do workers at Mercy Health get paid breaks?

No. Most people don’t get paid breaks.
79% of people say they don’t get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Mercy Health pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

At Mercy Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Mercy Health?

Most people who work part-time can get health insurance.
85% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Mercy Health?

Most people who work part-time get paid time off.
90% of people who work part-time say they get paid time off
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Mercy Health affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Mercy Health?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 24% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 55% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Mercy Health worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Mercy Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Mercy Health workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 211 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Mercy Health?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Mercy Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Mercy Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Mercy Health?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Mercy Health job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Mercy Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Mercy Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Mercy Health get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Mercy Health?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Mercy Health enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Mercy Health recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Mercy Health?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Mercy Health?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Mercy Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Mercy Health is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Patient Services Representative jobs?
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Patient Services Representative - Physician Office - Springfield East Obstetrics and Gynecology

Mercy Health

Springfield, OH • On-site

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Mercy Health rating

6.9

Company rating: 6.9 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

453rd of 887 rated healthcare providers

Job description

Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Mercy Health
About Us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative (PSR) - Physician Office - Springfield East Obstetrics and Gynecology
Job Summary:
The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.
Essential Functions:
  • Serves as the primary point of contact between patients and physician practices
  • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
  • Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.
  • Processes patients in practice as they present for their appointments.
  • Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately
  • Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.
  • Records time indicators for lobby wait times.
  • Calculates patient liabilities and actively collects and processes patient payments.
  • Reconciles cash drawer at the close of the day.
  • Performs charge entry for external services (i.e. nursing homes) as necessary.
  • Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.
  • Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults).
  • Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice
  • Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy
  • Verifies RX benefits in electronic health record, per protocol
  • Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
High School Diploma or GED (required)
Licensure/Certification:
None
Experience:
Prior experience in patient registration/healthcare (preferred)
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
MH East Obstetrics and Gynecology
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

What Mercy Health employees say

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Benefits

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

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