Mercyhealth
Mercyhealth

74 Mercy Health Director Of Operations. Jobs Hiring Near You

Director of Operations

Beloit, WI · Hybrid

$86K - $113K/yr

The Director of Operations performs managerial and professional work in the administration of the Operations Division. This position has primary responsibility for planning, organizing, directing ...

Director of Operations Position Summary The Director of Operations owns day-to-day performance across Purchasing, Warehouse, Inventory, Office Administration, Field Service, and E-Commerce, and is ...

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Mercyhealth Jobs Information

What is it like to work at Mercy Health?

Mercy Health is a faith-based organization that prioritizes compassion, respect, and care for its patients and employees, fostering a supportive and inclusive work environment.

The company's team structure is designed to promote collaboration and open communication, with a focus on delivering high-quality patient care and advancing medical research and innovation. Mercy Health's facilities often feature modern amenities and technology, providing employees with a comfortable and efficient workspace.

Working at Mercy Health may appeal to individuals who share the organization's commitment to providing exceptional patient care and advancing healthcare through research and innovation, offering opportunities for professional growth and development in a dynamic and supportive team environment.

What makes Mercy Health an attractive place to work?

Mercy Health is a leading healthcare provider with a strong reputation for delivering high-quality patient care and advancing medical innovation. The organization fosters a collaborative work environment that encourages teamwork, professional growth, and a commitment to excellence, with opportunities for employees to contribute to cutting-edge research and clinical practices. By joining Mercy Health, individuals can pursue a career that aligns with their values and passions, while making a meaningful impact in the lives of patients and communities.

Do workers at Mercy Health get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Mercy Health pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and June 2026.

At Mercy Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 80 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Mercy Health?

Most people who work part-time can get health insurance.
85% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Mercy Health?

Most people who work part-time get paid time off.
90% of people who work part-time say they get paid time off
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Mercy Health affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 79 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Mercy Health?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 24% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 55% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Mercy Health worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Mercy Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Mercy Health workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Mercy Health?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Mercy Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Mercy Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Mercy Health?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Mercy Health job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Mercy Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Mercy Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Mercy Health get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Mercy Health?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Mercy Health enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Mercy Health recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Mercy Health?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Mercy Health?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 86 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Mercy Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Mercy Health is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Director Of Operations. jobs?
What are the most popular categories at Mercy Health?
Clinic Site Supervisor - Occupational Health Services - Citran

Clinic Site Supervisor - Occupational Health Services - Citran

Mercy Health

Fairborn, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Mercy Health rating

6.8

Company rating: 6.8 out of 10

Based on 383 frontline employees who took The Breakroom Quiz

494th of 890 rated healthcare providers


Job description

Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40
Work Shift:
Days/Afternoons (United States of America)
Primary Function/General Purpose of Position
The Site Supervisor will assist in managing operations for an urgent care clinic by managing staffing, training, supplies, workflow, billing processes and customer service as well as maintaining a safe, positive work environment.
Essential Job Functions
  • Monitors clinic activity and patient flow to ensure efficient and effective patient care.
  • Participates in promotion of positive culture and teamwork.
  • Demonstrates excellence in care in all interactions, for both patients and internal teams.
  • Identifies opportunities for improvement, troubleshoots issues and/or communicate/escalate timely to Provider, direct supervisor, or other appropriate internal resources.
  • Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner.
  • Maintains clinical and administrative skills to meet patient care and daily operational needs.
  • Understands and adheres to the legal responsibilities and requirements within the role.
  • Open to travel to other urgent care facilities if necessary or adjusting work hours to meet patient care needs as directed by the manager.
  • Performs cross-functional duties as needed, including front desk duties such as registration, scheduling, answering phones, cash handling and other duties such as scribing, ordering of supplies, etc.
  • Participates in interviews for front desk receptionist, medical assistant, x-ray technician and other support staff positions.
  • Creates and maintain staff work schedules and ensure optimal staffing across functional areas within clinic.
  • Assists in evaluation of behaviors and disciplinary action of staff.
  • Ensures employees are adequately trained to perform assigned duties safely and correctly.
  • Ensures excellence in customer experience by addressing customer feedback, monitoring patient satisfaction metrics, and implementing solutions for improvements.
  • Ensures staff compliance with company policies and procedures and state and federal rules and regulations.
  • Maintains proper inventory process and ordering to ensure adequate stock of supplies.
  • Participates in meetings for regular touch base and for special project as needed.
  • Assists in problem solving and implementation of operational strategies under the direction of clinic and market leadership.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
BLS Basic Life Support (required within 90 days of hire)
Maintain current licensure/certification if applicable (MA, ED Tech, ED Tech Advanced) (preferred)
Education
High School Diploma or GED (required)
Work Experience
2 years experience in healthcare setting (required)
1 year experience in supervisory/leadership role (required)
Training
Electronic Health Record - EPIC, Docutap or Experity (preferred)
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Occupational Health SF - Citran
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

What Mercy Health employees say

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Benefits

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Workplace

Get the full story on Breakroom


Mercyhealth logo

About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US