Mercyhealth
Mercyhealth

66 Mercy Health Patient Services Representative Jobs Hiring Near You

Patient Services Rep

Toms River, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Req #: 48795 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: Barnabas Health Medical Group Department: Ocean Gastroenterology Pay Range: $20.63 ...

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Req #: 0000262646 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: Barnabas Health Medical Group Department: MG Orthopedics North Pay Range: $21 ...

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: MG Orthopedics - North Req #: 0000262646 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency:

Patient Services Rep

Hillsborough, NJ · On-site

$20.60 - $25.84/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family Care Req #: 0000257009 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

Patient Services Rep

Toms River, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Ocean Gastroenterology Req #: 0000258907 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: MG Orthopedics - North Req #: 0000262646 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency:

Patient Services Rep

Lakewood, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req #: 0000263390 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above reflects ...

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: MG Orthopedics - North Req #: 0000262646 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency:

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Alrdrich Primary Care Req #: 0000258907 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Endocrinology & Metabolic Spec Req #: 0000261203 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay ...

Patient Services Rep

Hillsborough, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family Care Req #: 0000257009 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: MG Orthopedics - North Req #: 0000262646 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency:

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req #: 0000263390 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above reflects ...

Patient Services Rep

Belleville, NJ · On-site

$21.07 - $26.22/hr

Job Title: Patient Services Rep Location: Barnabas Health Medical Group Department Name: Belleville OBGYN Req #: 0000263945 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay ...

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req #: 0000258907 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above reflects ...

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: MG Orthopedics - North Req #: 0000262646 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency:

Patient Services Rep

Hillsborough, NJ · On-site

$20.60 - $25.84/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family Care Req #: 0000257009 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

Patient Services Rep

Old Bridge, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Old Bridge HUB Department Name: Old Bridge HUB Req #: 0000257979 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above reflects the ...

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Req #: 48794 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: Barnabas Health Medical Group Department: Aldrich Primary Care Pay Range: $20.63 ...

Showing results 41-60

Mercyhealth Jobs Information

What is it like to work at Mercy Health?

Mercy Health is a faith-based organization that prioritizes compassion, respect, and care for its patients and employees, fostering a supportive and inclusive work environment.

The company's team structure is designed to promote collaboration and open communication, with a focus on delivering high-quality patient care and advancing medical research and innovation. Mercy Health's facilities often feature modern amenities and technology, providing employees with a comfortable and efficient workspace.

Working at Mercy Health may appeal to individuals who share the organization's commitment to providing exceptional patient care and advancing healthcare through research and innovation, offering opportunities for professional growth and development in a dynamic and supportive team environment.

What makes Mercy Health an attractive place to work?

Mercy Health is a leading healthcare provider with a strong reputation for delivering high-quality patient care and advancing medical innovation. The organization fosters a collaborative work environment that encourages teamwork, professional growth, and a commitment to excellence, with opportunities for employees to contribute to cutting-edge research and clinical practices. By joining Mercy Health, individuals can pursue a career that aligns with their values and passions, while making a meaningful impact in the lives of patients and communities.

Do workers at Mercy Health get paid breaks?

No. Most people don’t get paid breaks.
79% of people say they don’t get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Mercy Health pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

At Mercy Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Mercy Health?

Most people who work part-time can get health insurance.
85% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Mercy Health?

Most people who work part-time get paid time off.
90% of people who work part-time say they get paid time off
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Mercy Health affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Mercy Health?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 24% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 55% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Mercy Health worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Mercy Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Mercy Health workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 211 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Mercy Health?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Mercy Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Mercy Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Mercy Health?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Mercy Health job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Mercy Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Mercy Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Mercy Health get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Mercy Health?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Mercy Health enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Mercy Health recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Mercy Health?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Mercy Health?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Mercy Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Mercy Health is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

What are the most popular categories at Mercy Health?

Patient Services Rep

RWJBarnabas Health

Toms River, NJ • On-site

$20.63 - $25.71/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


RWJBarnabas Health rating

7.5

Company rating: 7.5 out of 10

Based on 332 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers


Job description

Patient Services Rep Req #: 48795
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: Ocean Gastroenterology
Pay Range: $20.63 - $25.71 per hour
Location:
1251 Route 37 West, Toms River, NJ 08755

Job Title: Patient Services Rep

Location: Barnabas Health Medical Group

Department Name: Ocean Gastroenterology

Req #: 0000258907

Status: Hourly

Shift: Day

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Our Patient Services Reps are the heartbeat of the patient experience. Step into a fast-paced, patient-focused role where every interaction makes a difference. As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ensure efficient day-to-day operations.

The Patient Service Representative (PSR) may be the perfect role for you if you enjoy helping others, thrive in a busy environment, and are passionate about creating positive experiences for patients and their families. If you are organized, customer-service driven, and motivated to make a meaningful impact with every interaction, this position provides the opportunity, challenge, and purpose you are seeking.

As a Patient Service Representative (PSR), a typical day might include the following:

  • Welcoming patients and performing patient check-in and check-out functions with professionalism and compassion.
  • Preparing for patient visits by reviewing schedules and ensuring all necessary information is available.
  • Scheduling patient appointments and coordinating follow-up visits as needed.
  • Answering routine questions in person and over the telephone while providing exceptional customer service.
  • Performing clerical responsibilities including copying, scanning, faxing, sorting, and distributing mail.
  • Creating, maintaining, filing, and organizing patient health record information.
  • Coordinating with insurance providers and handling pre-authorizations and certifications as necessary.
  • Protecting patient privacy and contributing to a safe, efficient, and welcoming practice environment.

The Patient Service Representative (PSR) role might be for you if:

  • You are passionate about delivering excellent customer service and creating a positive patient experience.
  • You communicate clearly and compassionately with patients, families, and team members.
  • You stay organized and can effectively manage multiple priorities in a fast-paced environment.
  • You pay close attention to detail and value accuracy in your work.
  • You work well independently and collaboratively as part of a team.
  • You lead with integrity and are proud to represent the RWJBarnabas Health mission, vision, and values.

To be considered for this opportunity, you must have a High School Diploma or General Education Degree (GED) and relevant experience and/or training. Candidates must demonstrate a clear understanding of the importance of patient satisfaction and safety and possess strong oral and written communication skills. Preferred qualifications include an Associate's or Bachelor's degree, previous medical receptionist or general office experience, and knowledge of medical terminology and electronic medical record (EMR) systems. Please be advised this a Full-Time position, Monday-Thursday, 7:30am-4:15pm, Friday, 7:30am-3pm.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer


What RWJBarnabas Health employees say

Pay

Benefits

Hours and flexibility

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RWJBarnabas Health logo

About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015