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Patient Services Representative Jobs in Georgia (NOW HIRING)

OrthoAtlanta

Patient Services Representative

Macon, GA · On-site

$16.75 - $21.25/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

Ortho Atlanta

Patient Services Representative

Macon, GA · On-site

$16.75 - $21.25/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

Ortho Atlanta

Patient Services Representative

Augusta, GA · On-site

$16.50 - $21/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

OrthoAtlanta

Patient Services Representative

Augusta, GA · On-site

$16.50 - $21/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

Ortho Atlanta

Patient Services Representative

Newnan, GA · On-site

$15.75 - $20/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

OrthoAtlanta

Patient Services Representative

Duluth, GA · On-site

$16 - $20.50/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

OrthoAtlanta

Patient Services Representative

Mcdonough, GA · On-site

$16 - $20.25/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

Ortho Atlanta

Patient Services Representative

Duluth, GA · On-site

$16 - $20.50/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

Ortho Atlanta

Patient Services Representative

Mcdonough, GA · On-site

$16 - $20.25/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

OrthoAtlanta

Patient Services Representative

Newnan, GA · On-site

$15.75 - $20/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

MC-Rx

Patient Services Representative

Gainesville, GA · On-site

$16/hr

Monday - Friday, 10:00 AM - 7:00 PM HOURLY RATE: $16.00 The Patient Services Representative (PSR) is responsible for inbound and outbound calls/emails/text for a variety of activities related to ...

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Patient Services Representative information

See Georgia salary details

$11

$16

$22

How much do patient services representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for patient services representative in Georgia is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.08 per hour, depending on experience, location, and employer.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

More about Patient Services Representative jobs

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For Patient Services Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Patient Services Representative jobs in Georgia look for?

The top searched job categories for Patient Services Representative jobs in Georgia are:

What cities in Georgia are hiring for Patient Services Representative jobs?

Cities in Georgia with the most Patient Services Representative job openings:

What are popular job titles related to Patient Services Representative jobs in GA?

For Patient Services Representative jobs in GA, the most frequently searched job titles are:

Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $34,681 per year, or $16.7 per hour.

Patient Services Representative

Premier Vascular LLC

Macon, GA • On-site

$16.75 - $21.25/hr

Full-time

Posted 12 days ago

Job description

Description:

The Patient Services Representative is responsible for ensuring patients are received in a friendly manner as well as managing administrative tasks such as scheduling appointments, entering demographics, verifying insurance coverage, and collecting patient copays and balances due. The Patient Services Representative team rotates between the Front Desk and Call Center.  


Key responsibilities include, but are not limited to the following:

  • Check in patients for appointments.  Validate demographic and insurance data within the system to ensure current, complete, and accurate patient records at each visit.
  • Complete Daily Appointment Spreadsheet prior to patient visits with correct insurance coverage, copay required for services rendered, and any patient balance.  Update EMR when corrections are required.  
  • Obtain signed consents on all required documents.
  • Collect copayments and patient balances.
  • Schedule/reschedule appointments and manage provider schedules.      
  • Promptly and professionally answer phone calls and direct calls to appropriate staff.
  • Create payment plans in Waystar for patient balances as necessary.
  • Reconcile payments collected at the end of each day.

Applications submitted without a resume will be automatically rejected.


This is an onsite position.

Requirements:
  • High school diploma or equivalent required.
  • 2+ years of experience in a medical practice or healthcare facility in a medical receptionist or patient account representative role is required.
  • 2+ years of electronic medical records (EMR) and office management systems experience required.
  • 2+ years of insurance verification is required.
  • Experience in patient collections and payment plans.
  • Epic EMR experience is preferred but not required.
  • Certificate of Patient Account Representative (CPAR) is preferred.
  • Working knowledge of medical terminology and HIPAA regulations required.
  • Vascular surgery office experience preferred but not required. 

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