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Patient Access Representative Jobs (NOW HIRING)

Grande Ronde Hospital

Patient Access Rep

La Grande, OR

$16.50 - $21/hr

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of the Patient Access Manager ...

Grande Ronde Hospital

Patient Access Rep

La Grande, OR · On-site

$16.50 - $21/hr

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of the Patient Access Manager ...

Hendrick Medical Center

Patient Access Rep

Abilene, TX · On-site

$16.75 - $21.25/hr

Patient Access Representative The Patient Access Representative is able to schedule primary and specialty office visits appropriately; as well as keeping location instructions; patient demographics ...

Mercy

Patient Access Representative

Rogers, AR

$16.25 - $20.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Pacer Group

Patient Access Representative

Los Angeles, CA

$18.50 - $23.75/hr

Patient Access Representative Location: West Hollywood, CA 90048 Duration: 13 Weeks Shift: Day 5x8-Hour (08:00AM - 05:00PM) days and weekend requirements XXXX: XXXX/hr. Position Summary: * The ...

Conway Regional

Patient Access Representative

Conway, AR

$15 - $19.25/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

Conway Regional

Patient Access Representative

Conway, AR · On-site

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

Hendrick Health

Patient Access Rep

Abilene, TX

$16.75 - $21.25/hr

JOB SUMMARY The Patient Access Representative is able to schedule primary and specialty office visits appropriately, as well as keeping location instructions, patient demographics and insurance ...

Conway Regional

Patient Access Representative

Conway, AR · On-site

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

lri

Patient Access Representative

Syracuse, NY

$21 - $23/hr

Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support clinic operations. Our ...

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How much do patient access representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for patient access representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is the job description of a patient access representative?

A patient access representative is responsible for scheduling appointments, verifying patient insurance information, collecting payments, and ensuring accurate patient records. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient information efficiently.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
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Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 9% Part Time, 1% Temporary, and 10% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Access Representative

Patient Access Representative

Springhill Medical Center

Mobile, AL

$17 - $21.75/hr

Other

Posted 28 days ago

Springhill Medical Center (Alabama) rating

5.7

Company rating: 5.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

861st of 994 rated hospitals

Job description

Patient Access Representative

We are looking for a Patient Access Representative to be the first point of contact for patients and assist them in obtaining medical care. The Patient Access Representative's responsibilities include collecting patient details, preparing admission documentation, explaining policies and procedures, and handling patient queries, concerns, and complaints. To be successful as a Patient Access Representative you should be able to perform administrative tasks with high efficiency and always maintain a positive and professional demeanor. Ultimately, a top Patient Access Representative is compassionate and committed to helping people.

Various locations/shifts:

  • Pre-Registration- (Monday- Friday at the Cody Rd. location)
  • Front Registration- (Rotating weekdays, weekends, and holidays)
  • ER Registration- (Rotating weekdays, weekends, and holidays)

Pre-Employment Requirements:

  • We are a drug free facility. Passing a pre-employment drug screening is required.

Education Requirements:

  • Validation of a High school diploma/GED required.

Patient Access Representative Requirements:

  • Experience in a clerical position preferred.
  • Knowledge of medical terminology and insurance plans is beneficial.
  • Strong administrative and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and maintain strong attention to detail.
  • Compassionate and patient.
  • Professional demeanor.
  • Must be willing to float to different areas of the hospital and/or Cody Rd. to accommodate the business needs of the department and organization.

Patient Access Representative Responsibilities:

  • Greeting patients and their caregivers on arrival.
  • Collecting information such as patient details and insurance information.
  • Preparing patient admission documentation.
  • Entering information into databases and maintaining accurate records.
  • Relaying information to relevant staff members.
  • Providing patients with insurance and payment information.
  • Dealing with patient questions, concerns, and issues.
  • Performing general administrative tasks.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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