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Patient Access Representative Jobs in Virginia (NOW HIRING)

Saint Luke's Hospital System

$17.25 - $22/hr

The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits ...

Saint Luke's Hospital of Kansas City

$17.25 - $22/hr

The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits ...

Sentara Healthcare

Patient Access Representative

Hampton, VA · On-site

$16.75 - $21.25/hr

Sentara Careplex is hiring Patient Access Representatives The Patient Access Rep is responsible for all aspects of the patient registration process, including: verifying the patient identity and ...

Sentara Healthcare

Patient Access Representative

Suffolk, VA · On-site

$16.50 - $21/hr

Sentara Louise Obici Hospital is hiring Patient Access Representatives Part Time Day & Evening available The Patient Access Rep is responsible for all aspects of the patient registration process ...

Lifepoint Health

Patient Access Representative

Galax, VA · On-site

$14.41 - $17.79/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion ...

Lifepoint Health

Patient Access Representative

Galax, VA · On-site

$14.41 - $17.79/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and ...

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Patient Access Representative information

See Virginia salary details

$12

$18

$23

How much do patient access representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient access representative in Virginia is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.96 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
More about Patient Access Representative jobs

What are the most commonly searched types of Patient Access Representative jobs in Virginia?

The most popular types of Patient Access Representative jobs in Virginia are:

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For Patient Access Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Patient Access Representative jobs in Virginia look for?

The top searched job categories for Patient Access Representative jobs in Virginia are:

What cities in Virginia are hiring for Patient Access Representative jobs?

Cities in Virginia with the most Patient Access Representative job openings:

What are popular job titles related to Patient Access Representative jobs in VA?

For Patient Access Representative jobs in VA, the most frequently searched job titles are:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,277 per year, or $18.9 per hour.

Patient Access Representative

Saint Luke's Hospital System

On-site

$17.25 - $22/hr

Part-time

Re-posted 10 days ago

Saint Luke's Health System (Kansas City) rating

7.1

Company rating: 7.1 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

379th of 898 rated healthcare providers

Job description

Job Description

This part-time, Thursday and Friday, 5:30am-6pm position will conduct professional patient interviews obtaining demographic, financial, and biographical information in the Main Admitting Department. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast-paced work environment are required.

Job Requirements

Applicable Experience:

1 yearJob DetailsPart TimeDay (United States of America)

What Saint Luke's Health System (Kansas City) employees say

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