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Patient Access Manager Jobs in Virginia (NOW HIRING)

Certified Medical Services Management (CPMSM) * Registered Health Information Technician (RHIT) * Certified Coding Specialist (CCS) Experience * Relevant experience in Patient Access/Registration ...

Certified Medical Services Management (CPMSM) * Registered Health Information Technician (RHIT) * Certified Coding Specialist (CCS) Experience * Relevant experience in Patient Access/Registration ...

Patient Access Team Lead

Salem, VA · On-site

$15.46 - $23.19/hr

Patient Access Team Lead Job Summary and Qualifications As a Patient Access Team Lead, you will be ... Assists Manager and/or Supervisor in creating staff schedules and ensures adequate coverage * Model ...

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Patient Access Manager information

See Virginia salary details

$16

$37

$95

How much do patient access manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient access manager in Virginia is $37.29, according to ZipRecruiter salary data. Most workers in this role earn between $24.09 and $36.92 per hour, depending on experience, location, and employer.

What does a patient access manager do?

As a patient access manager, you work in a hospital, overseeing the admissions and registration department. In this role, your job duties include training new staff members, enforcing health care policies, managing patient scheduling, and addressing patient concerns. You are accountable for the accuracy of all data collected in the admissions process. In the health care industry, there are many government regulations. You must make sure that all admissions processes comply before allowing access to health care services. To become a patient access manager, you may need a bachelor’s degree in healthcare administration. However, you can find work without a degree. You also need 5 years of health care experience.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, revenue cycle management, and a bachelor's degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification platforms is essential, with certifications like CHAM (Certified Healthcare Access Manager) being advantageous. Exceptional leadership, problem-solving, and customer service skills help manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient intake processes, ensuring regulatory compliance, and enhancing overall operational efficiency in healthcare settings.

What is the difference between Patient Access Manager vs Patient Registration Coordinator?

AspectPatient Access ManagerPatient Registration Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma or equivalent; healthcare experience beneficial
Work EnvironmentSupervisory role overseeing registration staff in hospitals or clinicsFrontline role interacting directly with patients during registration
ResponsibilitiesManaging patient access processes, staff supervision, ensuring complianceRegistering patients, collecting data, verifying insurance

The Patient Access Manager oversees the patient registration process, supervising staff and ensuring compliance, while the Patient Registration Coordinator handles the direct registration of patients. Both roles require similar credentials but differ in scope and responsibilities within healthcare facilities.

What are some common challenges faced by patient access managers, and how can they effectively address them?

Patient Access Managers often encounter challenges such as managing high patient volumes, ensuring accurate insurance verification, and maintaining compliance with healthcare regulations. Effective communication, strong organizational skills, and leveraging technology solutions can help address these issues. Building a well-trained team and fostering collaboration with clinical and administrative departments are also key to successfully navigating these challenges and ensuring a positive patient experience.

What does a patient access manager do?

A Patient Access Manager oversees the administrative processes that allow patients to enter a healthcare facility, such as scheduling, registration, insurance verification, and admissions. They ensure that these processes run smoothly and efficiently, so patients have a positive experience from the moment they arrive. Patient Access Managers also supervise staff, manage patient flow, and ensure compliance with healthcare regulations and privacy laws. Their role is critical to both the operational success of the healthcare facility and the satisfaction of its patients.
What are the most commonly searched types of Patient Access jobs in Virginia? The most popular types of Patient Access jobs in Virginia are:
What cities in Virginia are hiring for Patient Access Manager jobs? Cities in Virginia with the most Patient Access Manager job openings:
Infographic showing various Patient Access Manager job openings in Virginia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $77,554 per year, or $37.3 per hour.

$49K - $73K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

This position is incentive eligible.
Salary Estimate: $49129.60 - $73715.20 / year
Learn more about the benefits offered for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Patient Access Manager 

Job Summary and Qualifications

As the Patient Access Manager, you will be responsible for assisting the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility.  You will integrate the department’s services with the hospital’s primary functions, develop/implement policies and procedures that guide or support service, assess and improve department performance, and ensure orientation and continuing education of departmental staff. As a facility-based leader, you may recommend resources/space needed by the department and may participate in the selection of outside services. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers.  


What you will do in this role: 


  • Perform patient registration function when needed to ensure wait times are kept to a minimum 
  • Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.  
  • Ensure QA on registrations for all areas of Registration  
  • Provide continuous training for and communicates changes to existing employees  
  • Prepare payroll and completes monthly work schedules as needed to ensure adequate staffing levels  
  • Follow-up on patient complaints promptly  
  • Implement and promote excellent customer service  
  • Work closely and professionally with outside agencies on special projects developed by the corporate office 
  • Interview, hire, evaluate, and counsel Patient Access staff members 

What qualifications you should have for this role: 


  • Bachelor’s Degree in Business or related field required. Equivalent work experience may substitute education requirements  
  • Minimum three years’ experience in related area with two of these years being healthcare management experience  

Benefits

LewisGale Hospital Alleghany, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Patient Access Manager opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.