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Patient Registration Manager Jobs in Virginia (NOW HIRING)

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Patient Registration Manager information

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How much do patient registration manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient registration manager in Virginia is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.16 per hour, depending on experience, location, and employer.

What does a patient registration manager do?

A Patient Registration Manager oversees the operations of patient registration departments in healthcare facilities. They are responsible for ensuring that patient data is accurately collected, entered, and maintained for both administrative and clinical purposes. Their duties include supervising registration staff, implementing policies to improve efficiency, ensuring compliance with healthcare regulations, and resolving any issues related to patient admissions or records. They play a critical role in ensuring a smooth patient intake process and maintaining high standards of customer service.

What are the key skills and qualifications needed to thrive as a patient registration manager?

To thrive as a Patient Registration Manager, you need a solid background in healthcare administration, knowledge of patient registration processes, and experience with regulatory compliance, often supported by a bachelor’s degree in a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and billing software is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These skills are crucial for maintaining accurate records, optimizing workflow, and ensuring regulatory and customer service standards are consistently met.

What are some common challenges faced by patient registration managers, and how can they be addressed?

Patient Registration Managers often encounter challenges such as managing high patient volumes, ensuring accurate data entry, and maintaining compliance with privacy regulations. These can be addressed by implementing efficient workflow processes, providing regular training to staff on both technical systems and customer service, and fostering open communication within the team. Staying current with healthcare technology and regulatory changes is also crucial to minimize errors and improve the patient registration experience.

What is the difference between Patient Registration Manager vs Patient Services Coordinator?

AspectPatient Registration ManagerPatient Services Coordinator
CredentialsHigh school diploma, certification in medical office administration preferredHigh school diploma or equivalent, customer service experience
Work EnvironmentMedical offices, hospitals, clinicsHospitals, outpatient clinics, healthcare facilities
ResponsibilitiesOversees patient registration, manages registration staff, ensures data accuracyAssists patients with registration, answers inquiries, coordinates patient flow

The Patient Registration Manager focuses on supervising registration processes and staff, ensuring data accuracy and compliance. In contrast, the Patient Services Coordinator provides direct patient assistance, handling inquiries and facilitating smooth registration. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the most commonly searched types of Patient Registration jobs in Virginia?

The most popular types of Patient Registration jobs in Virginia are:

What cities in Virginia are hiring for Patient Registration Manager jobs?

Cities in Virginia with the most Patient Registration Manager job openings:

Infographic showing various Patient Registration Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Patient Registration Representative

Virginia Beach, VA • On-site

Jordan-Young Institute
11 - 50 employees

$15 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Patient Registration Representative

Virginia Beach, VA
Description
WHO WE ARE

The Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine amp; rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated professionals whose purpose is to provide the very best medical care to the patients we serve. We are seeking a full-time Patient Registration Representative. We are looking for an experienced, highly organized, Patient Registration Representative.
WHAT YOU WILL DO
The Patient Registration Representative will work directly under the supervision of the Business Operations Manager while working along with the rest of the team and reporting any discrepancies immediately to maintain Jordan Young Institute's superb customer service standards and care.
You will :
  • Serve as a concierge; greeting patients and visitors to assist them with the registration process at the front desk or kiosk including collecting payments.
  • Collect and verify patient demographic information, insurance details, and medical history using EMR and PM systems such as Epic, Clearwave, and All Scripts
  • Review and update patient documentation to ensure accuracy and completeness in compliance with HIPAA regulations within applicable systems.
  • Verify insurance coverage, perform insurance eligibility checks, and confirm insurance authorization is on file for various payors.
  • Manage multi-line phone systems with professionalism and courtesy.
  • Maintain organized medical records, file documents accurately, and ensure confidentiality of sensitive health information.
  • Support administrative tasks such as ordering supplies, generating no-show and recall letters, produce end of day reports and additional duties that align with the department goals.
  • Actively participate in safety initiatives and risk-mitigating measures where appropriate and completes all position and unit safety-related competencies and requirements on a timely basis.
We’d love to hear from you if you have:
· High school diploma or equivalent required
· Prior experience in working in a medical front desk registration role, Preferred
· Experience with telephone and face to face customer service, required
· Knowledge of computers and database/word processing software
· Knowledge of standard office procedures and equipment
· Excellent communications skills
· Ability to work with a wide range of patients
WHAT WE OFFER
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, short-term and long-term disability coverage, a 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
EQUAL OPPORTUNITY EMPLOYER
The Jordan Young Institute is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
Please include desired salary with resume.
Pay: $15.00 - $18.50 per hour
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Application Question(s):
  • Desired Salary
Work Location: In person