ZipRecruiter

Log In

1

Patient Registration Associate Jobs in Virginia (NOW HIRING)

Inova

Patient Access Associate 2

Fairfax, VA · On-site

Inova Woodburn Wound Clinic is looking for a dedicated Patient Access Associate 2 to join the team ... Bachelors degree in lieu of experience Preferred Qualifications : * 2 years patient registration ...

Riverside Health System Non-Providers

$16.20 - $21.08/hr

High School Diploma or GED, (Required) Experience * 1 year Billing/Customer Service/Patient Registration (Preferred) Licenses and Certifications * Certified Healthcare Access Associate (CHAA ...

Riverside

$16.20 - $21.08/hr

High School Diploma or GED, (Required) Experience * 1 year Billing/Customer Service/Patient Registration (Preferred) Licenses and Certifications * Certified Healthcare Access Associate (CHAA ...

Sentara

Senior Patient Access Representative ED

Norfolk, VA · On-site

$16.75 - $21.50/hr

... registration areas of the hospital. The Patient Access Team Leader also assists the Team ... Associate or bachelor's degree in Lieu of two years of experience * Two years of previous ...

New

Riverside

$16.20 - $21.08/hr

High School Diploma or GED, (Required) Experience * 1 year Billing/Customer Service/Patient Registration (Preferred) Licenses and Certifications * Certified Healthcare Access Associate (CHAA ...

next page

Showing results 1-20

All JobsPatient Registration Associate JobsPatient Registration Associate Jobs in Virginia

Patient Registration Associate information

See Virginia salary details

$12

$18

$24

How much do patient registration associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient registration associate in Virginia is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.48 per hour, depending on experience, location, and employer.

What is a patient registration associate?

Patient Registration Associates are healthcare professionals responsible for collecting and verifying patients' personal and insurance information as they check in for medical appointments or hospital visits. They ensure that all necessary forms are completed, enter data into hospital systems, and may handle initial billing or co-payments. Their role is essential in ensuring smooth administrative processes and accurate patient records, which support efficient care delivery. Patient Registration Associates also answer patient questions and may assist with scheduling follow-up appointments.

What are the key skills and qualifications needed to thrive as a patient registration associate?

To thrive as a Patient Registration Associate, you need accuracy in data entry, familiarity with medical terminology, and at least a high school diploma or equivalent. Proficiency with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Exceptional customer service, active listening, and organizational skills help you effectively assist patients and manage multiple tasks. These skills ensure accurate patient records, smooth front-desk operations, and a positive experience for patients and healthcare staff.

What are some common challenges faced by patient registration associates, and how can they be effectively managed?

Patient Registration Associates often encounter challenges such as managing high patient volumes, handling sensitive personal information, and addressing the needs of patients who may be anxious or upset. Effective communication and strong organizational skills are essential for navigating these situations. Additionally, being familiar with electronic health record systems and maintaining a patient-centered approach can help Associates ensure a smooth registration process and build positive interactions with both patients and healthcare teams.

What is the difference between Patient Registration Associate vs Medical Secretary?

AspectPatient Registration AssociateMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may prefer certification in medical office administrationHigh school diploma; certification in medical office administration is a plus
Work EnvironmentFront desk of hospitals, clinics, or healthcare facilitiesAdministrative offices within healthcare settings, supporting medical staff
Primary ResponsibilitiesRegistering patients, verifying insurance, collecting demographic infoScheduling appointments, managing correspondence, handling medical records

The Patient Registration Associate and Medical Secretary roles both operate within healthcare environments, but the former primarily handles patient check-in and insurance verification, while the latter focuses on administrative support for medical staff. Both roles require strong organizational skills and familiarity with healthcare procedures, making them closely related but distinct in daily duties.

What are the most commonly searched types of Patient Registration jobs in Virginia?

The most popular types of Patient Registration jobs in Virginia are:

What cities in Virginia are hiring for Patient Registration Associate jobs?

Cities in Virginia with the most Patient Registration Associate job openings:

Patient Registration Associate jobs near you
Infographic showing various Patient Registration Associate job openings in Virginia as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 16% Part Time, and 7% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,089 per year, or $18.8 per hour.

Healthcare Administrative Associate - Patient Registration

Carilion Clinic

Roanoke, VA • On-site

$16.18 - $22.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Key responsibilities

  • Greet, screen, and provide service to patients and visitors.

  • Schedule, register, and check patients in/out, and maintain medical records.

  • Perform data management, run reports, and process billing documents.

Carilion Clinic rating

6.8

Company rating: 6.8 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

498th of 898 rated healthcare providers

Job description

Employment Status:Full timeShift:Day (United States of America)Facility:2331 Franklin Rd - RoanokeRequisition Number:R161198 Healthcare Administrative Associate - Patient Registration (Open) How You'll Help Transform Healthcare:This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.
As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

The healthcare administrative associate job duties include, but may not be limited to the following:

  • Greets, screens, and provides service to patients and visitors.

  • Processes mail, fax, and other documents.

  • Maintains multi-line phone system/switchboard.

  • Schedules, registers, and checks patients in/out.

  • Maintains medical records.

  • Performs data management and spreadsheets.

  • Runs and maintains reports.

  • Performs charge entry.

  • Processes billing documents and researches and resolves issues.

  • Collect co-payments, deductibles, and other self-pay amounts at time of service.

  • Maintains cash box and receipt books.

What We Require:

Education: High school diploma or GED.

Experience: none

Licensure, certification, and/or registration: none

Life Support: none

Other Minimum Qualifications:

Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills. Knowledge of Microsoft software applications preferred (Word, Excel). Ability to multi-task.

Compensation Range:

$16.18 - $22.65

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

EMILY ALLEN

Recruiter Email:

efallen@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-beingat Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.


When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:


  • Comprehensive Medical, Dental, & Vision Benefits
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Personify Health
  • Discounts on childcare
  • Continued education and training

What Carilion Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Carilion Clinic logo

About Carilion Clinic

Sourced by ZipRecruiter

This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Roanoke, VA, US

Year founded

1899

View All Carilion Clinic Jobs

Apply