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Patient Registration Associate Jobs in Virginia (NOW HIRING)

Riverside

$16.20 - $21.08/hr

High School Diploma or GED, (Required) Experience * 1 year Billing/Customer Service/Patient Registration (Preferred) Licenses and Certifications * Certified Healthcare Access Associate (CHAA ...

Inova

Patient Access Associate 2

Fairfax, VA

Inova Woodburn Wound Clinic is looking for a dedicated Patient Access Associate 2 to join the team ... Bachelors degree in lieu of experience Preferred Qualifications : * 2 years patient registration ...

Riverside Health System Non-Providers

$16.20 - $21.08/hr

High School Diploma or GED, (Required) Experience * 1 year Billing/Customer Service/Patient Registration (Preferred) Licenses and Certifications * Certified Healthcare Access Associate (CHAA ...

Sentara

Patient Access Representative I

Virginia Beach, VA · On-site

$15.25 - $19.50/hr

Associate or bachelor's degree in Lieu of two years of experience * Proficiency in Keyboarding * K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance ...

Sentara

Patient Access Representative I

Virginia Beach, VA · On-site

$15.25 - $19.50/hr

Associate or bachelor's degree in Lieu of two years of experience * Proficiency in Keyboarding * K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance ...

Riverside

$16.20 - $21.08/hr

High School Diploma or GED, (Required) Experience * 1 year Billing/Customer Service/Patient Registration (Preferred) Licenses and Certifications * Certified Healthcare Access Associate (CHAA ...

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Patient Registration Associate information

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How much do patient registration associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient registration associate in Virginia is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient registration associate?

To thrive as a Patient Registration Associate, you need accuracy in data entry, familiarity with medical terminology, and at least a high school diploma or equivalent. Proficiency with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Exceptional customer service, active listening, and organizational skills help you effectively assist patients and manage multiple tasks. These skills ensure accurate patient records, smooth front-desk operations, and a positive experience for patients and healthcare staff.

What is the difference between Patient Registration Associate vs Medical Secretary?

AspectPatient Registration AssociateMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may prefer certification in medical office administrationHigh school diploma; certification in medical office administration is a plus
Work EnvironmentFront desk of hospitals, clinics, or healthcare facilitiesAdministrative offices within healthcare settings, supporting medical staff
Primary ResponsibilitiesRegistering patients, verifying insurance, collecting demographic infoScheduling appointments, managing correspondence, handling medical records

The Patient Registration Associate and Medical Secretary roles both operate within healthcare environments, but the former primarily handles patient check-in and insurance verification, while the latter focuses on administrative support for medical staff. Both roles require strong organizational skills and familiarity with healthcare procedures, making them closely related but distinct in daily duties.

What are some common challenges faced by patient registration associates, and how can they be effectively managed?

Patient Registration Associates often encounter challenges such as managing high patient volumes, handling sensitive personal information, and addressing the needs of patients who may be anxious or upset. Effective communication and strong organizational skills are essential for navigating these situations. Additionally, being familiar with electronic health record systems and maintaining a patient-centered approach can help Associates ensure a smooth registration process and build positive interactions with both patients and healthcare teams.

What is a patient registration associate?

Patient Registration Associates are healthcare professionals responsible for collecting and verifying patients' personal and insurance information as they check in for medical appointments or hospital visits. They ensure that all necessary forms are completed, enter data into hospital systems, and may handle initial billing or co-payments. Their role is essential in ensuring smooth administrative processes and accurate patient records, which support efficient care delivery. Patient Registration Associates also answer patient questions and may assist with scheduling follow-up appointments.

What skills are needed for patient registration associate?

A patient registration associate needs strong communication and interpersonal skills to interact effectively with patients and healthcare staff. Attention to detail, organizational abilities, and proficiency with electronic health record (EHR) systems are essential for accurate data entry and documentation. Additionally, basic computer skills, customer service orientation, and the ability to handle sensitive information are important for success in this role.

How to become a patient registration associate?

To become a patient registration associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings can be beneficial, and familiarity with electronic health record (EHR) systems is often preferred. Some positions may require certification or training in medical terminology or patient privacy regulations.
What are the most commonly searched types of Patient Registration jobs in Virginia? The most popular types of Patient Registration jobs in Virginia are:
What cities in Virginia are hiring for Patient Registration Associate jobs? Cities in Virginia with the most Patient Registration Associate job openings:
Patient Registration Associate jobs near you
Infographic showing various Patient Registration Associate job openings in Virginia as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,089 per year, or $18.8 per hour.

Patient Registration Associate

Children's Hospital Of The King's Daughters

Norfolk, VA • On-site

$16.50 - $20.75/hr

Other

Posted 25 days ago

Children's Hospital Of The King's Daughters rating

7.4

Company rating: 7.4 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

346th of 1,058 rated hospitals

Job description

  • GENERAL SUMMARY

  • The Patient Registration Associate greets, instructs, directs and assists patients and visitors upon arrival to the service area or through telecommunication devices. Responsible for accurate data collection, documentation, and data retrieval with computerized systems. Reports to Practice Manager/Supervisor.

  • ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Renders exceptional customer service to parents, patients, visitors and co-workers.

  • Serves as a patient liaison for medical support services.

  • Performs patient scheduling, patient registration, check-in, co-payments and authorizations.

  • Assists in maintaining medical records and filing systems.

  • Provides clerical and secretarial support.

  • Professionally communicates with multiple departments.

  • Performs other duties as assigned.

  • LICENSES AND/OR CERTIFICATIONS

  • None required.

  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

  • High school graduate or GED.

  • Ability to relate well with the public.

  • Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.

  • Ability to sort and file materials correctly by alphabetical or numeric systems.

  • Knowledge of computer data entry skills required.

  • General knowledge of ICD-9/CPT coding and third party payer insurance verification processes and medical terminology preferred.

  • WORKING CONDITIONS

  • Normal office environment with little exposure to excessive noise, dust, temperature and the like.

  • PHYSICAL REQUIREMENTS

  • Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf )

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