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Patient Registration Associate Jobs in Virginia (NOW HIRING)

Riverside Health System Non-Providers

$16.20 - $21.08/hr

High School Diploma or GED, (Required) Experience * 1 year Billing/Customer Service/Patient Registration (Preferred) Licenses and Certifications * Certified Healthcare Access Associate (CHAA ...

Riverside

$16.20 - $21.08/hr

High School Diploma or GED, (Required) Experience * 1 year Billing/Customer Service/Patient Registration (Preferred) Licenses and Certifications * Certified Healthcare Access Associate (CHAA ...

Riverside Health System Non-Providers

$18.20 - $23.68/hr

Overview Provides a wide range of support to patients for the registration process to include ... Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management ...

Riverside

$18.20 - $23.68/hr

Overview Provides a wide range of support to patients for the registration process to include ... Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management ...

Sentara

Patient Access Representative I

Norfolk, VA · On-site

$10K/mo

Associate or bachelor's degree in Lieu of two years of experience * Proficiency in Keyboarding * K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance ...

Sentara

Patient Access Representative I, ED

Norfolk, VA

$16.75 - $21.50/hr

Associate or bachelor's degree in Lieu of two years of experience * Proficiency in Keyboarding * K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance ...

Posted today

Sentara

Patient Access Representative I, ED

Norfolk, VA

$10K/mo

Associate or bachelor's degree in Lieu of two years of experience * Proficiency in Keyboarding * K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance ...

Posted today

Inova

Patient Access Associate 3 Cardiology

Gainesville, VA · On-site

$19.12 - $31.17/hr

Inova Cardiology - Gainesville is looking for a dedicated Patient Access Associate 3 to join the ... Preferred Qualifications 2 years of patient registration or patient scheduling exp. Ability to ...

New

Chesapeake Regional Healthcare

Registrar III

Chesapeake, VA · On-site

$15.75 - $20.25/hr

Associates degree in healthcare or related field. Knowledge of medical terminology, ICD, and insurance. Experience: * Minimum of two years patient registration experience., * An understanding of ...

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Patient Registration Associate information

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How much do patient registration associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient registration associate in Virginia is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient registration associate?

To thrive as a Patient Registration Associate, you need accuracy in data entry, familiarity with medical terminology, and at least a high school diploma or equivalent. Proficiency with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Exceptional customer service, active listening, and organizational skills help you effectively assist patients and manage multiple tasks. These skills ensure accurate patient records, smooth front-desk operations, and a positive experience for patients and healthcare staff.

What is the difference between Patient Registration Associate vs Medical Secretary?

AspectPatient Registration AssociateMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may prefer certification in medical office administrationHigh school diploma; certification in medical office administration is a plus
Work EnvironmentFront desk of hospitals, clinics, or healthcare facilitiesAdministrative offices within healthcare settings, supporting medical staff
Primary ResponsibilitiesRegistering patients, verifying insurance, collecting demographic infoScheduling appointments, managing correspondence, handling medical records

The Patient Registration Associate and Medical Secretary roles both operate within healthcare environments, but the former primarily handles patient check-in and insurance verification, while the latter focuses on administrative support for medical staff. Both roles require strong organizational skills and familiarity with healthcare procedures, making them closely related but distinct in daily duties.

What are some common challenges faced by patient registration associates, and how can they be effectively managed?

Patient Registration Associates often encounter challenges such as managing high patient volumes, handling sensitive personal information, and addressing the needs of patients who may be anxious or upset. Effective communication and strong organizational skills are essential for navigating these situations. Additionally, being familiar with electronic health record systems and maintaining a patient-centered approach can help Associates ensure a smooth registration process and build positive interactions with both patients and healthcare teams.

What is a patient registration associate?

Patient Registration Associates are healthcare professionals responsible for collecting and verifying patients' personal and insurance information as they check in for medical appointments or hospital visits. They ensure that all necessary forms are completed, enter data into hospital systems, and may handle initial billing or co-payments. Their role is essential in ensuring smooth administrative processes and accurate patient records, which support efficient care delivery. Patient Registration Associates also answer patient questions and may assist with scheduling follow-up appointments.

What skills are needed for patient registration associate?

A patient registration associate needs strong communication and interpersonal skills to interact effectively with patients and healthcare staff. Attention to detail, organizational abilities, and proficiency with electronic health record (EHR) systems are essential for accurate data entry and documentation. Additionally, basic computer skills, customer service orientation, and the ability to handle sensitive information are important for success in this role.

How to become a patient registration associate?

To become a patient registration associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings can be beneficial, and familiarity with electronic health record (EHR) systems is often preferred. Some positions may require certification or training in medical terminology or patient privacy regulations.
What are the most commonly searched types of Patient Registration jobs in Virginia? The most popular types of Patient Registration jobs in Virginia are:
What cities in Virginia are hiring for Patient Registration Associate jobs? Cities in Virginia with the most Patient Registration Associate job openings:
Patient Registration Associate jobs near you
Infographic showing various Patient Registration Associate job openings in Virginia as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,089 per year, or $18.8 per hour.

Patient Access Representative (Labor Pool)

Riverside Health System Non-Providers

On-site

$16.20 - $21.08/hr

Part-time

Re-posted 16 days ago

Job description

Smithfield, Virginia

Hiring Range

$16.20 - $21.08/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.


Hours: Labor Pool (as needed - must be available days, evenings, overnights, weekends, and holidays)

Overview
Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data. The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service.
What you will do

  • Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
  • Ensures all necessary demographic and financial data are obtained and documented into the system.
  • Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.
  • Works daily reports and account work queues to ensure the integrity of the registration data.
  • Handles patient inquires related to registration.
  • Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
  • Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
  • Completes forms and collects documents as needed based on the registration type.


Qualifications
Education

  • High School Diploma or GED, (Required)


Experience

  • 1 year Billing/Customer Service/Patient Registration (Preferred)


Licenses and Certifications

  • Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

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